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Community Support..
Because there seems to be no input from Tado in this community support why don't they follow Sky's model whereby there are superusers that can elevate some queries to Tado directly for online support vie a chat process. Seems to work ok for them and would greatly reduce the frustration some do have with no input from Tado…
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Antifreeze & déactivation possibilty
Hello, Support told me that it s not possible to deactivate or change the antofreeze temperature. The minimum temperature when you set to off is 5°C. I would like to be abble to set the antifreeze temperature at a temperature below 5°C (as set by default). And also to be abble to deactivate completely a radiator head. This…
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Wireless Internet Bridge
This is a super simple idea, and franky it surprises me you haven't done this yet (or have you?), but wouldn't it make sense to have an alternative do the Internet bridge with a wireless antena? I have my home fairly well covered with a mesh wireless connection, but the fact that you need to have all radiators connected…
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Global Device Error History
There's various system errors that are actionable and useful for the user to review for troubleshooting, if only they could review the relevant past historical info in one place focused solely on problems. An error log. lost signal periods for TRVs, sensors, receivers disconnected internet periods for the internet bridge…
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thermostat mode
Hello, the choice to eliminate the possibility of setting the operating mode on the thermostat (legacy mode) to turn off the air conditioner "manually" is wrong; it was a very useful option.
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Show Actual Status of Wired Thermostat Controller
Hello Team, Currently Wired Thermostat shows heating on only when it's manually Switched ON to a heating setpoint or scheduled ON. It would be good to see when the controller switched ON the Heating device based on the requirements of Room TRV Controllers.
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Option to select between load compensation or weather compensation
Hi Could you add an option to select between using load compensation or weather compensation using internet weather data, this would let you try both methods to see what works best for your particular house. On all digital buses craig
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Please vote: Meer bridges en zones in dezelfde app. / More bridges and zones in the same app.
Op het forum heb ik vaker gezien dat Tado in grotere gebouwen zoals onze pastorie met parochiezalen en dagkapel, niet toekomt met één bridge. De oudste verzoeken daaromtrent in het forum zijn al van een paar jaar geleden. Ook kan in de app maar één bridge worden aangesloten en kan je bovendien maar één gebouw invoeren. De…
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Temporary manual override for childlock on TRV
I would love to have the ability to configure an override code to allow adjusting the temperature on my child locked Smart Radiator Thermostat without using the app. The override code should be first configured via the app and could consist of for example three numbers indicating how many clicks the TRV needs to be turned…
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improve Care&Protect by reading bus-codes (OT)
care & protect is currently not reading out bus codes which display the error codes on my heater/boiler (Nefit Proline HRC24 - OpenTherm). In my recent case this led to low system pressure which I was not aware of and could damage the heater. luckily I found out quite early. Despite the heating request to the heater, the…
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Catalan language
As a Tado's thermostat owner and Catalan speaker, I want purpose you the new idea to add Catalan language in your app. Catalan language is known for about 10 million people (from Spain, France and Italy) so it would be great for Catalan speakers enjoy Tado's apps in their own language as other European people do. Thank you.
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Mesh system
I have a very long house with thick stone walls so the internet bridge cannot reach all my radiators. My internet system uses a mesh system to get WiFi to all areas of my home I was hoping that this type of system could be used by tado to solve my problems.
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tado° transparency time slots dark mode (ITA: tado° trasparenza fasce orarie modalità scura)
EN: The new graphic design of the temperature graph is beautiful, but there is a small problem in the dark mode. In fact, the shade of the vertical bands should be proportional to the heating intensity, as happens correctly in the light mode; but unfortunately, this does not happen in dark mode. Since in dark mode the…
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Rename air conditioning units
I have since recently air conditioning units in different rooms at home. I bought the airconditioning system from Tado thinking it would have similar features as the heating knows when using the app. But it doesn't. It's impossible (to my knowledge) to rename the separate units in the app, meaning that I'm too often…
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PID regelaar voor de sturing van de thermostaat knoppen
Vanuit de klanten service kreeg ik de vraag of ik mijn vraag hier wilde stellen. Graag zou ik zelf de PID-regeling van de thermostaat knoppen zelf kunnen instellen. Dit omdat niet alle knoppen bij mij een radiator bedienen.
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Trigger recalibration
It would be useful to trigger recalibration from the settings menu as when you re-seat a TRV I doesn't always auto calibrate.
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Mounting Tado receiver on pattress box
Has anyone else found the necessity to remount the Tado receiver on an existing double pattress box mounted in the wall and feeding the wires You will have discovered that the mounting holes on the Tado unit are not spaced to line up with the usual mounting tags in the pattress box. An awkward work around seemed necessary.…
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Hot water tank thermostat controller
Hi I would like to request a hot water tank thermostat and controller so both temp can be seen and profiles set.. Tado can then weekly exercise the systems hot water valve so it does not seize closed. Jas
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Notifications for high and low room temps.
There have been a few occasions when a Tado smart radiator valve has come loose from the radiator and allowed unrestricted flow. This resulted in the room overheating. To identify when this happened used IFTTT to monitor room temp and alert me if they were too high or too low. I want to reduce my reliance on IFTTT and I…
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Smoke sensor Tado
Is there any Tado smoke sensor to be merged with Tado app and heating wireless receiver? If no, is Tado planning to release something related in the future? I just don't want to install "n" number of apps for each smart device I need.
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App notification for manual TRV changes
There are probably lots of good reasons for this feature but my use case: Young children, so I have the child lock on the TRVs. Technophobic parents and in-laws who can't change the heating when doing child care in the house. Spinning the TRV would be ideal for them. Easiest solution would be for me to disable TRV child…
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Tado slimme radiatorknop inschakelen aan de hand van (te) hoog luchtvochtigheids percentage
Voor mij is het niet mogelijk om de was buiten te laten drogen, waardoor ik het binnenshuis (woonkamer, daar is de meeste ruimte) te drogen moet hangen. Hierdoor loopt (volgens de Tado-app) het luchtvochtigheidspercentage (te) hoog op (tot zo'n 73%, met waarschuwing op risico op schimmelvorming). Om het…
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Master control - App
I have 6 rooms set with Tado. If i want to set a temperature across all my devices at a certain period of the day due to some visitors, I need to go and adjust each single room. I would find useful to have a unified button to set this across all rooms. Similar to Boost… but Boost does not let me select the temperature…
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SMART TRVs are completely Compatible with Pegler Terrier TRV's
Hello, You list Pegler Terrier valves as not compatible with Tado Smart TRV's, however, this is not true. I have Terrier 2 valves installed throughout the house. Like any TRV, the function of the valve gradually deteriorates with age. The ones in my house were over 20 years old and on some radiators no longer worked. The…
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Zigbee
Zigbee enabled Thermostats ASAP, and as a free upgrade please.
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Model number shown in app
Can we please have the model number of the device show in the app, or at very least a serial number lookup on the support site. I have spent two hours so far trying to figure out if I can put NiMH batteries in my radiator valve. The "What type of batteries..." documentation says I can only put alkaline batteries in VA01…
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TRV thermostats open without requesting heat for a back boiler stove
I have a back boiler stove that heats my radiators and hot water when we use it. - in addition to our burner Every time I do this, I have to unplug all the TRVs manually. My friends laugh at me because of this. Why is there not a mode to open the valves without requesting heat? This would also help with bleeding radiators…
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Use the zone controller name in the selection list
When you select the zone controller for your radiator thermostat, you only see the serial numbers. Can you show the room name of the controllers as well? That would make it easier to select the right one. Oh, and while you're improving that screen, there's no need to repeat "When this room calls for heat, this Zone…
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Full TRV child lock
The TRV child lock is great for keeping the room set point unaltered but the TRV still lights up when played with. This is enough to keep my daughter entertained and means no manner how many times we move her away she still wants to play with the TRV next to the potentially hot radiator. I propose extending child lock with…
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Short Boost
It would be very helpful if there was a ‘short boost’ feature, allowing users to turn a device on for a set period only (eg 30m). In my case it would let me heat my hot water outside its schedule without having to remember to turn it off again.