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dealing better with low battery: add a new battery state "yellow"
i have noticed a couple times that i get a tado e-mail that a device needs new batteries but when i look at the app it will show a green battery icon and "good" the cause is, i think: during a cold night the batteries have lower capacity and the e-mail get sent. the app will also show a red icon when looked at right after…
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Relative units in Energy IQ setup
In residential buildings there are still some individual radiator meters. In the Energy IQ setup one can only give kWh or m3 as unit but this is only available on a building level. Can something be done to use individual meter readings from Techem meters for example?
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Redundancy in the event of internet loss of server faults
Currently Tado does not have an effective method of controlling their system locally if the internet goes down or if their is a fault on their servers. Can tado re assess this and provide a way to still use the heating controller locally via a smart phone connected to the same WIFI network as the Tado devices, so that in…
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UK Customer Service Telephone Number
Currently no UK customer service telephone number is available. This is not good for Elderly people who are less technically endowed then other generations and when they have a fault just want to speak to someone to get the fault rectified especially in the Middle of a UK winter. It causes allot of anxiety. Given the…
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Community Support..
Because there seems to be no input from Tado in this community support why don't they follow Sky's model whereby there are superusers that can elevate some queries to Tado directly for online support vie a chat process. Seems to work ok for them and would greatly reduce the frustration some do have with no input from Tado…
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Group rooms
Can you add a feature to group rooms (i.e. ground floor / first floor etc) to a cluster to be able to boost / switch off with one click.
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Settings after signal loss and auto-reconnect
Regarding the wireless receiver of the central heating, it is undesirable for it to remain on when there is no signal. I have returned several times to a home with tropical temperatures after the signal was lossed for unknown reason (so far) and the heater remains (last setting before disconnection). Can't this be set to…
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Antifreeze & déactivation possibilty
Hello, Support told me that it s not possible to deactivate or change the antofreeze temperature. The minimum temperature when you set to off is 5°C. I would like to be abble to set the antifreeze temperature at a temperature below 5°C (as set by default). And also to be abble to deactivate completely a radiator head. This…
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Offline notification
My Internet Bridge went off-line and I didn't realise for hours. A simple reset was all it took to fix the issue, which I could have done way sooner if I'd realised. Tado sends other notifications, like a thermostat needing batteries. I would like Tado to send me a notification, either push-notification in the app, or…
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Switching between Zone Controller and No Zone Controller/ Universal Switch
Please could you incorporate a universal switch for Zone Controller, so that the user could switch all his TRVs to "No zone controller" and back to the specific Zone Controller with a single toggle button? Currently, it's really annoying having to go to Settings -- Rooms & Devices -- The name of a TRV -- scroll to the very…
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Need to add an additional Heating Unit in the Energy IQ feature (Cubit Feet) for the UK
I'd like to request that the Tado Development team add an Heating Unit of Cubic Feet (ft3) in the Energy IQ part of the app. At the moment, there is only m3 (cubic metres) and Kwh there at the moment, and a huge number (Millions) of UK homes have gas meters with cubic feet callibration not m3 or kwh. Without having Cubic…
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Monitoraggio finestre aperte
In Tado non esiste un report relativo al monitoraggio delle finestre aperte durante la giornata. Propongo, se possibile e non troppo oneroso, di inserire questa nuova funzionalità che ci dica: - tutte le stanze in cui si è verificato il rilevamento con gli orari - quante volte in quella stanza si è verificato - le…
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Show end time while editing the duration of a heating override in the tado (web)app
When temporarily overriding the heating schema (e.g. I temporarily want to heat up a specific room), I can choose for how much time I want this override. However, I typically want to directly see at what time this override will stop, not only how long it takes. So basically, when setting the duration of the override, it…
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Wireless Internet Bridge
This is a super simple idea, and franky it surprises me you haven't done this yet (or have you?), but wouldn't it make sense to have an alternative do the Internet bridge with a wireless antena? I have my home fairly well covered with a mesh wireless connection, but the fact that you need to have all radiators connected…
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Alert
It would be good if there was a log file so that you could find out which window alerted "open window"
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Open mode
I suggest to incorporate to smart radiator thermostat the possibility of allowing the valve to remain open, even if it exceeds 25 degrees
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Can Geofencing button be put higher in the home screen
I use my geofencing button very often in order to switch manually from "home" to "away". I would like to have this button on top. After all, it over-rules all other buttons Can this button be added to the function button "Reorder Rooms". This way, I can put the button where I want it Thanks
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Global boiler override schedule
My system gets turned on a lot as different rooms heat up at different rates. I’d like to have a global boiler override schedule so I can ensure it’s always off at certain times (including heating and hot water) rather than having to try and set weird on/off blocks for every room throughout the night/day to try and save…
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Global Device Error History
There's various system errors that are actionable and useful for the user to review for troubleshooting, if only they could review the relevant past historical info in one place focused solely on problems. An error log. lost signal periods for TRVs, sensors, receivers disconnected internet periods for the internet bridge…
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thermostat mode
Hello, the choice to eliminate the possibility of setting the operating mode on the thermostat (legacy mode) to turn off the air conditioner "manually" is wrong; it was a very useful option.
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Comfort screen settings
Ability change the comfort range and set a min/max in the comfort toggle
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Default for adjusting a TRV should be “until next change” or at least set as default
I quite often increase the heating in the front room using the TRV. That seems to set the temperature “until you resume the schedule” whereas if you use the app the default is “until next change”. This has resulted in me leaving the heating set on 20oC overnight a few times. Is there a way to change the default setting? If…
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Temperature Display
Hi When you blink the display from the app can it display the current temperature rather than a pointless message. Regards John
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Show Actual Status of Wired Thermostat Controller
Hello Team, Currently Wired Thermostat shows heating on only when it's manually Switched ON to a heating setpoint or scheduled ON. It would be good to see when the controller switched ON the Heating device based on the requirements of Room TRV Controllers.
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Different setting based on who is at home
Firstly, this function may have been mentioned before. I couldn't find it though. There are 4 of us in the house, me my wife and the two children. All radiators in all rooms have the Tado radiator controls. All 4 of us have access to the app and use location tracking. When just the two of us (my wife and me) are at home, I…
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Option to select between load compensation or weather compensation
Hi Could you add an option to select between using load compensation or weather compensation using internet weather data, this would let you try both methods to see what works best for your particular house. On all digital buses craig
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Allow full configuration of all tado devices in the system by default
When trying to set up SRVs, I initially only had the option of selecting the wireless receiver as the zone controller. After talking to tado support, they added the option of selecting one if my thermostats instead. It would be good if this kind of setting was user definable from the beginning, with better documentation…
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The Tado is not Smart Enough
I worked on heating systems before the Internet. Commercial Heating systems used Optimisers. They were quite complex in operation and learned over time. But the controls were simple. It had an outside temperature sensor and an internal temperature sensor as a minimum. You programmed in occupancy times. If the outside…
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Please vote: Meer bridges en zones in dezelfde app. / More bridges and zones in the same app.
Op het forum heb ik vaker gezien dat Tado in grotere gebouwen zoals onze pastorie met parochiezalen en dagkapel, niet toekomt met één bridge. De oudste verzoeken daaromtrent in het forum zijn al van een paar jaar geleden. Ook kan in de app maar één bridge worden aangesloten en kan je bovendien maar één gebouw invoeren. De…
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Minimise Boiler Running
I have smart radiator valves in every room. However I have found that individual rooms heat and cool at different rates, which can lead to the boiler running more often. Eg. Room A cools and demands heating but Room B isn’t yet cool enough to demand but is cooling down. Room A warms up and cuts off and the a short time…