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Please search for your request before opening a new thread.
Dear Community Members, This part of the forum is intended to help us track the features that you, our customers, are interested in. We understand that you, as members of our forum, tend to represent more experienced users, often with in-depth knowledge of not only tado°, but similar products and services as well. We feel…
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Spring/Summer and Autumn/Winter settings
Depending on the time of year, I change the temp I want to heat rooms to. So around early April I adjusted things and will do so again in October. It would be useful to have a quicker way to jump between these two settings.
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Multi Home Support
I would like to use tado in my main house and in my vacation home. Currently this is only possible by using one account through the app and the other account using the web-app. I would like to have both available in the same account.
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Support for multiple tado installations linked to 1 account
Please can we have proper support to enable management and control of multiple tado installations via the one account/email I stay at several locations and manage others as a landlord. When email notifications arrive they do not indicated which home they are for. Logging in/out of multiple accounts is awkward when you want…
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Second home problem
It is, as I have found from Taco support, possible to control 2 homes from the Tado app. However, to do this, one has to log out and then log in to the second home using a different email address as a username. With his quality product, I'm surprised that Tado haven't addressed this problem in their app.
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Multiple homes
I would like to see the ability to view multiple properties from one login, having multiple places to manage is not easy when you have to logout and login to view second homes
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how to add a second (and 3th) home with Tado to my app
As a satisfied Tado customer who installed the system in his home several years ago, I recently added Tado to the student house where my children live. I also considered installing Tado in my office, including air conditioning control. However, I discovered that the Tado app, installed on a single device, can only control…
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Remove 10 room limit
I don’t live in a castle, but I exceeded the 10 room limit. So one room could not control the boiler after adding a temperature sensor to the room. Was ok before. To get round it I had to group two rooms together. Not ideal. I don’t see why 10 is a limit. Can’t Tado increase that please.
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iOS 16.3 HomePod Temperature Sensor
With iOS 16.3 HomePods can now relay temperature and humidity data to HomeKit. I’ve had trouble with the room heat being cold on one side, and the tado valve is near radiator… I’m using the HomePod for offsetting the room temperature, could this be automatic ?
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my.tado.com : support for 2FA
Hi. There is a ETA for support 2FA for the accesso to my.tado.com ? Best regards
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App should be able to shutoff manual settings of starterkit
For the use of Tado (starterkit) in rooms which cannot be accessed by you in person, such as; guestrooms, B&B, kids bedroom, other privacy sensitive situations, etc., it would be welcomed if the app can shut off the ability to change the roomtemperature manuallly. EG. We have a B&B and we have programmed the temperature…
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Improve the temperature differential by applying a feedback loop
Every house is different. Boilers and plumbing is different. This leads to the temperature rising gradient being specific to each installation. So far so good? Now we often find a situation where a tado rad stat or room stat is set for, say, 18 degrees cent, but one later finds that the actual temperature is higher. It…
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Target temperature in graphs
Hi Really like the graphs of the heating profile throughout the day for each ‘zone’. However it would be great to see the target temperature (in a red line) on those profiles.
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Color of tiles
The color of the tiles is now fixed at blue/green till 18 deg and orange/red from 19 degrees. We never set the temperature above 18,5 and therefore the colors are always blue/green. It would be nice to be able to set other limits. Having different limit for bedroom and living room would also be nice.
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Hide Tiles
On the homescreen there are tiles that I never use and would like to hide. It would be nice to be able to hide the following tiles: auto-assist, air comfort, energy IQ, Care & Protect.
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Offline notification
My Internet Bridge went off-line and I didn't realise for hours. A simple reset was all it took to fix the issue, which I could have done way sooner if I'd realised. Tado sends other notifications, like a thermostat needing batteries. I would like Tado to send me a notification, either push-notification in the app, or…
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After several years still no range extension?
This topic has been seen multiple times for at least the last 4 years. Where is the range extension??? Second bridge? Still nothing?
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Hybrid Heat Pump support [Atlantic Aurea 5 R32]
This heatpump comes with the plugwise Anna thermostat using the opentherm protocol to control most combi-boilers, so they control the heatpump and the combi-boiler, but one must remove the Tado thermostat. If plugwise can control the hybrid system, it should be trivial for tado to do the same thing. I would like to remove…
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Tado to start replying back
My idea is for Tado to start replying back to the community. I am seeing posts from YEARS ago ignored. It's time for this idea to be the top one in the company and Tado to listen to it's loyal customer base.
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Warn about two day instruction wait time with compatibility check
I've just had to change my boiler, and I followed all the Tado advice about asking for a compatibility check. I thought all was good. The boiler installer engineer was here getting towards completion. I went to the Tado app to change the boiler. Found the boiler… and it said something like "Please wait for up to 2 days for…
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Valve moving when out of heating season
It's usual that the long pressed valve needles are stuck. If the valves move them on a setupable time period (daily, weekly, etc) this should be avoidable.
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Better collaboration with Air Source heating system
I have an air source heating system in my home and the projected forecast costs are not reflected well at all with the app. I input my energy usage each month and never get anywhere close accurate costing suggestions. The data input screens are clearly for gas/oil systems, and not designed for Air Source systems. Our Tado°…
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Manually switching off individual rooms
Sometimes it is easy to switch off one room, for example the one that is still cold in the morning but is heated by the sun while nobody is there. The only way to do this is to turn the temperature down, or first switch off all the rooms and then switch some of them back on.
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Set a Minimum Central Heating Flow Temperature (OpenTherm)
Hi, The main purpose of this post is to try and gain an understanding of whether setting a minimum central heating flow temperature is a feature that other users of this forum would value and like to be developed by Tado as part of their algorithms. Are there any other users out there that have abandoned using the…
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Temporary extend current schedule
Time to time I get into the situation when I know I will work a bit longer in my work room. Currently I can do two things to extend the heating, 1) wait until the switch and then set to the same temperature as before with a (optional) time limit 2) set the temperature +/-0.5C before the schedule switching off with…
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Heat release valves
If there would be an option on valves to setup not to close the circuit when reaching the heating point, just send the end signal to the themrostat, then there should be circuits where the remaining heat should release and this extra heat could be useful in bathrooms or other higher heet needed rooms.
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Self installation
We have chosen to have our Tado wireless thermostat installed professionally. The pro told us Tado as a product is fab but he says it should not be classed as self installation because once you take off the boiler cover you have broken safety regulations and would need it to be assessed by a professional afterwards.
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Improve Care&Protect boiler fault detection
The problem i encounter is easy to explain. If for example my TADO is programmed to turn my boiler on (be it automatically or manually), and for whatever reason the boiler is either Off or the mains is down, TADO doesn’t inform that the boiler isn’t on. In this second report I have sent, the boiler was resetting itself due…
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Reduce the comfort temperature range to 18-21°c
In the uk a room set for the comfort range of over 20°c can far exceed a comfortable temperature. I would suggest reducing this so my app doesn't think my house is cold all the time
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Change comfort scale
I find 18C comfortable, yet Tado tells me that I’m cold (even 19.5C is considered cold, whereas it’s uncomfortably warm for me). I’d like to be able to change the comfort scale, so I’m not prompted to “put on a jumper”, “snuggle under a blanket”, or “turn the heating up”. When we’re meant to be saving energy and resources,…
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Fault detection if no temperature change detected
If a room has an temperature increase demand but there is no change in temperature for a given time period a warning should be triggered by Tado. My boiler has an issue that it needs resetting Every soften I only find out after an hour so after i get cold. That the system is not working. But the Tado ‘care & protect’ tab…