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Heating no longer turn on
Hi, I have a system with the following setup: Bosch Worcester 4000 boiler. Tado Extension Kit controlling the heating and hot water. Tado wireless thermostat. Tado radiator thermostats on each radiator. The system has also been built so that it runs through a manifold meaning that each radiator has it's own dedicated pipe…
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Why is my hot water coming on whwn i start heating ?
I have noticed that when i trigger the heating on my system, it also heats the water. No water light comes on from the Receiver. My previous set up was Boiler Baxi 800 Condensing boiler Previous thermostat controller - Drayton Lifestyle LP722 Any advice would be appreciated
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Wireless Receiver X wiring question
Hi all, I'm trying to wire a Wireless Receiver X to a Rehema Avanta. At the moment a Honeywell receiver is attached, see picture of current wiring below. If I understand the Tado-app correctly, I have to replace the blue wire with the black (terminal 3) and the brown with the grey (terminal 4). Can someone confirm this?…
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Linking Heating and Water settings for old system in app
I have an old conventional oil boiler Gerkos GEM with a separate hot water tank. The previous programmer was an ancient Flash one, with options for central heating + hot water / hot water only ie: not just CH. This must be a feature of the old system, but it would be nice to be able to link in the app rather than have to…
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What happens if I have no internet
Hi Just got the V3+ How do I control my heating if the internet goes off?
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V3 wireless starter kit.
Just installed today. The only reason I bought this kit was to turn heating on from my phone when travelling home during winter. I don't want my heating controlled by a thermostat, so can I use the kit without the smart thermostat?
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tado X support in Australia
Apart from ensuring compatibility with my hydronic heating boiler, are there any compliance / compatibility issues with using the tado X range of products in Australia? In particular the wired thermostat, wireless temperature sensors and smart radiator thermostats.
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TRV temps are higher than set and a manual adjustment activates boost
We installed several TRV's a few weeks ago and the temps if the valves are at times 4-5 degrees higher than set and the one in our lounge is always "asking" for the boiler to be switched on. If we tap on a tile of any TRV and drag the slider down to have less demand for heat, boost us activated. Do we have a problem with…
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Replacing a Honeywell ST9400
Hello all, I am trying to fit a Tado V3+ starter kit and have a couple of questions if I may. I have the live and the neutral but only 3 other wires in terminals 1,3&4, yellow, blue and red respectively with 1 being HW off, 3 being HW on and 4 being CH on could I ask what the equivalent is on the Tado Receiver please? I…
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Radiator Valve with Gravity System
My system is set as “Gravity Fed”, controlled by a wireless air thermostat which (correctly) turns on both the Hot Water Relay and the Pump Relay when thermostat requires. I have now fitted a Thermostatic Radiator Valve in an another room from where the air thermostat is fitted. This turns on and off the pump relay when…
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Tado X and 2-zone Central Heating
Hello, my current place has 2 heating zones. Upstairs and downstairs. How will it work when installing Tado X? Do I need to remove valves or can I wire so it operates as a single heating zone, which then is split between thermostats / TRVs? Also interested to know if this kind of setup would cause issues with OpenTherm…
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Tado X with Opentherm and Multizone (6no Zones) and combi boiler
Hello all I’m an architect and planning to install a new gas combi boiler in my terraced house and would like to use Tado X. The goal is to have Opentherm control (to benefit from weather and load compensation) via Tado X on all existing 6 heating zones (5 radiator zones, 1 UFH zone). I understand Tado can handle Opentherm…
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How to add device v3+. Keeps saying problem
I had my system set up but somehow deleted it! Anyway had to set the whole home up again but now when I try adding my devices it won’t do it. Scans the barcode and I type in manually but when it states register it then comes to try again or support not adding devices ? Help
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Problem when get schedule with tado api
Using python I can login and get some basic information. However using the RESTful API via https://my.tado.com/api/v2/homes/{home_id}/zones/{zone_id}/schedule I receive {"errors":[{"code":"accessDenied","title":"current user is not allowed to access this resource"}]} is this access somehow restricted. has anyone a working…
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Where does the 4th wire go? Help
I am resorting to this forum as despite numerous messages and emails I still have not had an answer to a simple question and now have no heating This is not a great start to my purchase I have a newtec ty_90b/c and am replacing it with a v3 starter wired. My boiler is a Worcester com I 35 cdi. I have an additional wire in…
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Does Tado X EU work in the UK?
Good afternoon, I am thinking of joining the Tado World and was gonna buy a Tado X Starter Kit. As there are Black Friday Deals on in Europe at the moment (and only V3+ Deals in the UK) and I am travelling back and forth between Germany and the UK a fair bit, I am thinking about making the most of the deals and get the…
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TADO APP. I need clear instructions on setting up the app.
Is there a utube video showing step by step how to set up the app programmes . Some time the timer its brown some times black, What does this mean?
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two radiators are not reponding
Hello, we installed Tado in March last year, and it worked perfectly until we switched it on this year. Now, the system functions irregularly. We have a wireless receiver, a bridge in the boiler cabinet, a smart thermostat in the living room, and a thermo valve in three radiators. We scheduled the system to switch on the…
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How to get support from Tado?
I have now for 5 days tried to get solved a problem regarding the my Tado Thermostat is Offline. I dont think I have evere got such a bad support service as from Tado support. The make a new proposal for how to solve the problem every day, but not chance to have a direct contact. What are people doing to get good support.…
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Tado X Wired smart Thermostat vs Wireless Temperature sensor
Hi I have just installed my Taco X system - I have a Wired smart thermostat in my utility room which is connected to my Ideal Vogue Combi Boiler via open therm which seems to be working fine. I also have a 2nd Wired smart thermostat located in my hall but has no wiring connected. Will this wired thermostat just operate as…
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Wiring Receiver to Alpha E-Tec 28
Hi, Does anyone have any advice with regards to wiring the receiver centre to an Alpha E-Tec 28 Combi. The boiler has a built in timer mounted to the front, is it just a case of keeping timer on and wiring as per diagram. Or do i need to completely disconnect timer for receiver to work. I’ve tried with timer off and…
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Can a Wireless Temperature Sensor override the Wired Thermostat?
I would like to boost the temperature (of the whole flat) from within a sleeping room. Could a Wireless Temperature Sensor override the temperature settings of the Wired Thermostat? Can the Wireless Sensor communicate with the boiler through the Bridge+Wired Thermostat? And will the boiler take orders from both devices,…
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Android app stuck on opening orange screen
Help! My app has suddenly stopped working and gets stuck on the opening splash screen. I have tried force stopping, emptying cash etc. I have even uninstalled and reinstalled but no joy. My wife's app is working fine, so not likely to be out WiFi. I have even turned off WiFi and used 4g but no luck. Any advice would be…
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Wireless Receiver Tado X
Hi, My programmer (wireless x receiver) is on Firmware version 240.2. Is that the latest version?
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Wireless Temperature Sensor no lights / unresponsive (no hot water or heating)
Hi, my Wireless Temperature Sensor when i press the button or hold it to pair shows no image at all. Ive tried 2 sets of different batteries. The sensor is about 18 months old maybe its failed? The consequences are now for my whole tado system is i can turn on the hot water or central hearing
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Tado X Firmware Update without Reciever/Hub
Is it possible to update the firmware of my Tado X if I don't have a Tado Receiver or Hub? If I connect the device in the app there is no option for me to update the firmware in any way. The device is connect to HomeKit primarily.
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How to connect Wireless Receiver to Termet EcoCondens 25 Silver gas boiler
Hi I have a Termet EcoCondens 25 Silver gas boiler, according to the included instructions the remote control should connect to the RT/OT terminals, can you please indicate to which sockets I should connect the cables in the Wireless Receiver? Should these be the terminals: COM NC or COM NO?
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Can't get any hot water if Tado is calling for radiator heat
I've got a Worcester Greenstar Heatslave combi boiler with a wired Tado v3+ thermostat connected via digital (EMS) bus (setting D17). Hot water is permanently ON in Tado, 24 hours a day, and set to max (65°C). I've noticed that when Tado is running the central heating (i.e. when a room thermostat calls for heat), my boiler…
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Offline Schedules-getting VERY frustrated with Customer Support
Hi. 4 weeks ago a contacted support via chat. My issue was my TRVs were not following offline schedules. After some research, I found out that I needed v3 or v3+ for those yo work. I don't know what versions i had so I contacted support specifically asking what versions all my devices were and which I need to change. The…
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Tado V2 Geofencing & other issues
Hi - I'm hoping someone can help with some issues I'm having with my V2 thermostat. I've been running this for about 6 years now with very few issues overall. However these last few weeks I'm seeing some odd behaviour that I have had in the past, maybe two or three times over the years. Heating is coming on at a scheduled…