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New install not working
Hi there. I've just tried to install the tado wireless receiver, bridge and thermostat. Followed all instructions and all seemed good! However, when I ask for the heating to come on nothing happens with the boiler!!! I've done the tests on the receiver and everything looks ok but just no heating!!! It's a combi boiler,…
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New install not working
Hi there. I've just tried to install the tado wireless receiver, bridge and thermostat. Followed all instructions and all seemed good! However, when I ask for the heating to come on nothing happens with the boiler!!! I've done the tests on the receiver and everything looks ok but just no heating!!! It's a combi boiler,…
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Mounting braket claps are too loose
I have this kind of valve, I believe it's Honeywell no so sure. I can mount the base the metal part is fine, but the white plastic part is too loose and keeps spinning due to the fact that this black screw in the heart of the valve is a bit smaller than the white mounting claps. Anything I can do about this?!!
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Holiday Mode
Improvement suggestions - I would like a function when you press a button "holiday on" Your schedule(s) will then be set to the weekend schedule for all weekdays. e.g. if you have Christmas holidays and are at home or you take a few days off. then the heat does not have to be turned down, because you are at home. If your…
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Internet Bridge will not stay connected.
I’ve had my Tado system for about 8months and it has been working flawlessly. Very recently I’ve come down on pretty much an hourly basis to see my IB lose connection. It will in most cases be flashing the cloud led, however sometimes I will have all 3 lights connected but the app say that there is no connection. I’ve not…
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Tado servers down . .
Twice this week the tado servers have become unreachable at around 20:00 UK time. Confirmed by downdetector.co.uk. Has anyone else noticed the problem?
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Fault in Tado App heating schedule
The tado app changes our heating schedule without any input whatsoever from our side. Geofencing is off. We don’t subscribe to Auto-Assist so seemingly it’s the App that ‘s at fault. Any suggestions what we can do would be a great help.
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Remote heating status
Hi, Is there any way to check the status of heating (on or off) from the application? Mainly when you are remote, and for monitoring purposes. Thanks
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Receiver signal quality
Hi, Is there any debug option to know the quality of the receiving signal? I´m so sure that the developers have something to know how well it works. Actually the used radios should provide the RSSI parameter. So, is there any way for user to access to these metrics for helping during the installation? Thanks
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Replacing ESI water programmer with Tado Receiver
Hi everyone, I've got an ESI programmer, ES2247B, which I'm replacing with a Tado Wireless Receiver. The problem is the wiring; I should have some wiring according to the instructions. In reality, it's different. Here is my current wiring The problem is that instructions tell me to put the NR 1 cable into HW NC and NR 3…
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Replace MySon Touch RS with Tado Wired Thermostat
Hi All, i have a few myson touch RS thermostat thats hooked up an UFH system. is it possible to switch it out with the tado wired thermostats? i have tried to look up how to replace them but couldn't figure out how to do it.
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Advice on which products required Vs current boiler/setup/needs
Current setup: Is a Potterton Assure 15 boiler (lives in the garage and believe a system setup, so non-combi) with x2 wired stats in the usual upstairs and downstairs hallway. I believe the junction box for all wiring (From the boiler and to the stats) are upstairs where the zone control valves live, as well as the hot…
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Using EU version receiver for Combi-boilers with a Regular boiler to get Opentherm/Ebus
Has anyone tried this? I have been advised by Tado Support that in order to use Opentherm/Ebus I need to buy the EU receiver. The EU receiver says it's for Combi-boilers, but, as I explained to Tado support, I have a regular boiler with a hot water tank. They seem to think this won't be an issue and the digital connection…
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Please help with my installation issue
Hi, I'm currtrying to instal the Starter Kit V3+ wireless smart thermostat incl programmer with hot water control, however I can't find my Honeywell wired thermostat or my Danfoss TS715 controller. Can anybody help please??
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Zone controller
I'm wanting to create another zone controller using my wired smart thermostat is this possible if so how do you do it?
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Is the Tado Thermostat Accurate?
I have just set up a DHT11 sensor to monitor temp/humidity in another room and I thought I would put it next to the Tado Thermostat to compare. The results are: Tado Temp: 18.29 DHT11 Temp: 22.3 Tado Humidity: 68.8 DHT Humidity: 70 The humidity is pretty close but the actual temp is pretty different!
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Installing Tado V3+
Hi I am new to smart heating. currently i have Sunvic theremostart and would like to replace with Tado. On Sunvic thermostat there are 4 cable neutral, live and other 2 cable black and grey. My question is how do i Install Tado
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Why won’t my thermostat trigger heating
Hello all, new to this completely. We inherited this device when we purchased our property. So as you can imagine, none of this came with an instruction manual and we have had to figure it out ourselves. We have something connected to the boiler, a wireless thermostat and the internet bridge. When we moved in, the…
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When will Smart EV Charging be available in Belgium and for Mercedes ?
App is not available in Belgium and Mercedes is not in the list of compatible EV ?
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System not operating as per schedule
Hi, I installed my system last year consisting of a wireless temperature sensor and 8 smart Trv valves for each habitable zones. It's installed on a bridge with a WiFi module connected to a Worcester Bosch greenstar 26i junior. It had been working fine. Now, it's not controlling on the schedule correctly. Once it reaches…
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How to build a system for a 2 zone + Hot Water Tank
Hi All, Is the Tado system able to do 2 zones + hot water tank? I can't find anything on the website that says it could support this setup. Thanks Fletch
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Upgrading from V1 to V3+ and geofencing subscription charges
I currently have the old v1 and I’m thinking of getting the v3+ to compliment my new boiler. I am confused with different stories regarding charges for geofencing. I already have a v1 bridge for a long long time. Will I be able to upgrade to v3+ without a monthly charge and if so, is there a specific way to do this? Thanks…
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How do I change the hot water temperature through Ebus on a Glow-Worm Ultimate 30c
I have a Glow-Worm Ultimate 30c, which is a combi, wired in via Ebus and all is working as it should. The only thing I'm unable to do is to control the hot water temperature. The slider appears in the app, but the change in temperature doesn't reflect on the boiler. With Glow-Worms, if you install one of their own Ebus…
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Internet bridge does not connect to the cloud
Hi there, has anyone had issues with the bridge not connecting to the cloud I can see the device connected to the router (VyOS via Aruba InstantOn). I also tried to give it a fixed IP address by the DHCP server but nothing. I can see the DNS requests being processed (via AdGuard Home), so it isn't an issue with the DNS. I…
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Rechargeable batteries wireless thermostat
I recently replaced the batteries on a wireless thermostat with 3x Amazon AAA 850mAh batteries however the low battery sign is still showing in the Tado App. Does anyone know if rechargeable batteries will work with the wall wireless thermostat? I am keen to use rechargeable batteries as I have 8 wireless thermostats and…
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Q re upgrade from v1 to latest version and radiator thermostats
Hi. I have the very first Tado, v1 which is not compatible with Apple or add ons. I have a very old non-combi boiler which I am in the process of upgrading to combi. Due to compatible issues and a failing battery on the v1, I’m tempted to upgrade to v3 and go with rad thermostats all around so I can can be precise on where…
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Connectivity issues with smart radiator thermostats
I'm joining many others in my opinion that havng all radiator thermostats centered on a single Bridge is dumb and not applicable for anything but the smallest single-floor houses or appartments. I have a modular house built with reinforced concrete and have been struggling to find a placement for the Internet Bridge that…
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what tado starter kit to buy
Hi, i have been let down by the chat bots so trying here: I am replacing a system boiler with a Vaillant Ecotec Plus 630 ERP. I have a hotwater storage tank, one zone of wet underfloor , 14 rads in total of which 6 will need to be controlled via smart TRVs. I am unsure what starter kit to buy. the online chat points me to…
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Wireless receiver is not switching my Vaillant boiler on and off
Hello I have wireless receiver connected via analog 7/8/9 clamps to my Vaillant VU 122/2-5 boiler as per guide but it is not switching the boiler on or off. I have removed the old Vaillant wired thermostat (also connected via 7/8/9 pins) and it is simply not switching the heating on. My Vaillant do not have bus +-…
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Floor heating plus radiators
Hi, I have a Vaillant Eco Plus boiler that heats my ground floor with floor heating, and I have one thermostat located in the living area. On the first floor, I have radiators. My issue is that when the ground floor reaches the desired temperature, the boiler shuts down, and this results in the heating stopping in the…