Thanks for the feedback.
This is just to avoid misunderstandings:
The dark mode is only enabled when you use dark mode on your phone in general. You can turn OFF tado dark mode by disabling dark mode on your phone in general.
I would like to know in which situations you want to have dark mode on your phone, but not in the tado app?
@jurian I can hardly believe you have written your last sentence above unless you have not read the posts preceding yours, many of which, gave perfectly good examples!
@samd I have read them, I would like to get more.
Did I miss anything?
You have missed the blindingly obvious reason.......USER CHOICE
Does tado° have the undisputed right to decide how their users should apply features to their phones.....??🤔
ps @Jurian .........the above comment is not the same comment that I informed you about via our recent DM
I completely agree with your comments.......it's really "Not Rocket Science" to offer a choice for a feature that doesn't appear to have been requested (in high numbers) in the first place.
Please note: I am not the product manager. I am just trying to collect the feedback to forward to our PM team. They are the ones making the product development decisions.
As to why this feature was introduced, as you are well aware, the features that are implemented are chosen on the basis of many inputs. The community forum is just one of those. Please keep in mind that the community forum really represents a small fraction of our overall users (the power users).
Next to existing users, there are also reasons such as marketing, strategic reasons etc..
For this feature, one of the key reasons to release it was to accompany the introduction of the black Smart Thermostats:
[...] implements feature upgrades that really aren't fully developed.
@GrayDav4276 It's a common practice nowadays. Software industry is the one mainly affected. Main profit: cost saving.
It seems to me that tado° employees (in all their various forms) are supplied with a set of "filters" that can be applied to any interaction with its customers (without customers then you have no company). Apply the tado° filter that allows tado° to interpret the questions/suggestions/complaints in a way that is comfortable for tado °........really not good customer relations imho
@Jurian I'm an Android phone user, who uses dark mode by default on the main operating system. However, I tend to choose how my other apps show depending on the appearance I prefer.
My tado app finally updated last night, and I have to say I am not a fan of the dark mode in the tado app at all and would definitely like a toggle to go back to the light mode.
Now, I understand that tado released the dark mode software update to go with their new black thermostat offering. That's a marketing thing, and absolutely fine, however, to force that software dark mode upon your existing user base who almost certainly all have the white thermostats doesn't make much sense.
Yes, some users were asking for a dark mode, but I suspect the majority weren't bothered. The "power users" as you like to refer to this forum community will likely have been aware of this dark mode incoming, but your average consumer is in for a shock next time they open the app and I expect a lot won't be pleased with what they see. I suspect you'll find a flurry of reviews on the various app stores complaining about it in the coming days.
The answer given that to return to the old light mode means you have to turn off dark mode across the whole device, is simply bad advice. You're basically saying to a user that they should compromise everywhere else to fix a tado shortfall...
Finally, to claim on the support pages about the battery life saving is probably a step too far too. Yes, I understand that on an OLED screen having black pixels does theoretically provide some sort of battery saving, but the reality is that the tado app use case is such that most users will dip into it for less than 30 seconds to adjust their heating, so any savings will be almost non-existent.
In some respects tado should be applauded for taking a request on here and running with it, however the implementation leaves a lot to be desired. Users like choice. In the same way that every tado user will have their own preferences for room configurations, schedules, set temperatures etc, every user will have their own preference on light or dark mode, and that won't necessarily align to how they have the rest of their device configured.
the only issue I have with Dark Mode, is that room heat graphs are hard to see the 3 heat stages. Instead of dark greys, maybe switch to a colour.
Since dark mode was released the iOS app seems to be a bit buggy with occasional missing icons and incorrect font styles. The issues are always preceded by an unresponsive app. Screen below has no icons on the top row, wrong font and the temperature slider is incomplete.
IOS 16.1 and app 7.1. @Manuel @Jurian
This is unfortunately something that happens on a regular basis following tado° App releases..........it's almost as if there's a rush to "get it out there" before actually checking that it integrates with the current version of the App.......I actually "expect it" and never allow an automatic tado° App update until it's been out for a couple of weeks......during this time any issues/ bugs have been identified by users and corrected by tado°........it's pretty poor if you ask me.
@GrilledCheese2 over the past months, more and more parts of the app have been migrated to "web view". This will enable us to develop/maintain the app without having to develop for 3 different platforms (web, Android, iOS).
If you are encountering bugs on the home screen and room screens please follow these steps:
@GrayDav4276 There is quite an extensive Alpha/Beta release cycle for each app version. However, it is impossible to release all updates without any bugs appearing. Especially if you look at how varied the Android/iOS hardware landscape is.
I know about the Beta App feature.........in fact I was a Beta user.......however, during this time, I never received any details / notifications or requests for feedback on any "new" App features..........go figure !!
@Jurian I totally understand why webview is being used, but changing the default browser on iOS devices will have no effect. iOS only uses one web engine; browsers like Chrome and Fire Fox are just skins on top of Safari.
Would be good to have a mechanism other than the chat portal for reporting bugs.
You should add your VOTE to others regarding this topic.