w.Intercom = i;img.ProfilePhoto.ProfilePhotoMedium { padding: 10px; }How do a add tado devices that are already registered to another account? — tado° Community

How do a add tado devices that are already registered to another account?

JoshPE
JoshPE
in General Questions & Topics

I have recently moved into a home with tado installed but I cannot add the devices to my app as I presume they are already connected to the old owners account.

Answers

  • DrEggman
    DrEggman
    https://support.tado.com/en/articles/6095747-i-moved-to-a-new-home-where-tado%C2%BA-is-already-installed-how-can-i-access-the-devices

    Should just be able to add the serial numbers. Or, if you can contact the old owner, get them to add you to their account, and then you delete them from your account.

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