Registering a smart thermostat

Have moved to house with an existing Taco smart thermostat. Previous occupiers have registered it. I have downloaded the app but can't get the existing device registered. Anyone know how to solve this.

Answers

  • The previous occupiers will have to deregister the device from their account before you can register it. For security reasons Tado will be reluctant to override ownership. You really need to get in touch with the previous users to get it resolved.

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