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replacing wireless receiver

johndee
johndee ✭
in General Questions & Topics

Hi have Tado wireless receiver sometimes ( quit a lot ) the relays keep sticking in on position the light go's out but heating continues to operate, if I tap the receiver it will shut down I got a new receiver but can't seem to link with wireless thermostat it do's link to bridge any idea what I am doing wrong

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  • Emcee
    Emcee Admin

    Hello @johndee

    If you want to replace your current Wireless Receiver with a new one, you'll have to do so through support. I see you've already been assigned an agent (Chantal). Please respond to her last message and explain the situation.

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