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Tado X - hot water boosting

j0n
j0n ✭
edited May 20 in General Questions & Topics

Hi all,

I am thinking about moving from another system to the Tado X with heating and hot water. I have noticed some posts with people mentioning there are hot water features missing from the previous version (V3+).

I understand via the app the hot water can work on a schedule, but via the app can the hot water be boosted at any time for say 1 hour or a set amount of time?

Thanks for the help.

Answers

  • wateroakley
    wateroakley Volunteer Moderator

    @j0n Yes and yes. You can easily boost the HW via the app. We do that regularly,

  • Montage
    Montage ✭✭✭

    Is it possible to change the duration on Tado X? Some people post that it’s not.

  • j0n
    j0n ✭
    edited May 23

    Thank you for the replies, I got the Tado X system configured yesterday and I can boost the heat and hot water, but unfortunately cannot adjust the duration of time they are boosted for.

    I created a post in the ideas/suggestions section regarding this.
    Hopefully it is a feature the development team will consider implementing in the future.

  • wateroakley
    wateroakley Volunteer Moderator

    @j0n Hello. Glad to hear you've got things working.

    'Duration' is a feature of the 'Manual' function. The default action/duration is in the Room setting and can be changed every time you manually boost a Room or the HW.

    Three options:

    • Until next automatic change.
    • Timer. 0 hours 0 minute to 23 hour 59 minute.
    • Until you resume schedule. Infinity symbol ∞

    When you ask a Tile in the App to manually turn ON, a small pencil appear on the bottom right. Click on the pencil and it brings up a slider to change the duration. Be aware that this will override the default duration setting for next time you boost that Room or HW.

    Tado X web page:

    https://help.tado.com/en/articles/9230283-can-i-adjust-my-heating-manually-on-my-tado-x-devices-how-long-does-a-manual-change-stay-active

    HTH

  • j0n
    j0n ✭

    @wateroakley Many thanks for your reply. It is very helpful and works great for the heating.

    Do you know is there also a manual mode also for the hot water, so that time can be also be amended?

    I can only see boost, which is for 1 hour or the schedule, but no pencil icon.

    Thanks again for your help.

  • wateroakley
    wateroakley Volunteer Moderator
    edited May 29

    Hello @j0n Glad to hear that manuala mode is working for the heating.

    Yes, Hot Water has a manual mode.

    I've turned Hot Water ON. Click on the Pencil (bottom right), brings up the slider for changing the duration.

    EDIT: Typo

    image.png
  • j0n
    j0n ✭

    @wateroakley Thank you for the reply, when I boost the hot water I don't have the pencil icon.

    I only have a rocket ship icon. So unfortunately no option to edit the duration.

  • wateroakley
    wateroakley Volunteer Moderator

    @j0n Hmm? Ours is controlling a V3+ system. I've looked on our iPhone and it's the same. I'm not aware that the X version behaves differently? The help pages also suggest V3+ and X behave the same?

    Maybe I'm missing something. Can you raise your question to Tado support from the chat function on the main web pages?

  • j0n
    j0n ✭

    @wateroakley Thanks again for your help. My system is the X so guessing that might be where the difference is. I will ask support.

  • growler
    growler ✭
    I had the same query and support confirmed the hot water schedule is only supported on v3+ not X systems. This seems a backward move as X is the new system. They could not give a timeframe of when the feature would be implemented, but suggested raising it as a feature request in the forums so others could upvote to make it a priority.

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