w.Intercom = i;img.ProfilePhoto.ProfilePhotoMedium { padding: 10px; }Tado X Thermostat Always Shows Offline in Google Home — tado° Community

Tado X Thermostat Always Shows Offline in Google Home

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Got the Wireless Smart Thermostat X - Starter Kit incl. Programmer with Hot Water Control and OpenTherm, installed and set up flawlessly through the Tado app.

In Google Home app I tap add vice, Matter-Enable device, it finds the thermostat, adds, creates the relevant credentials and I get the final message 'Device added successfully'

However, the thermostat always shows up in Google Home as offline, I've tried removing and re-adding in Google home, and adding through Tado app and going through device matter linking in Tado app. No matter what I do, it get the message device added successfully, but shows in google home as offline.

Slightly frustrated as I bought this as it was suggested replacement from google due to Nest being unsupported from Oct in the UK and now it doesn't work through google assistant.

Is the a WiFi or integration issue? Using TP Link Deco X60 mesh WiFi network.