Unable to login - bad gateway

BT517295

Unable to access the app on tablet or pc. Comes up with bad gateway when credentials are entered

[Deleted User]

Hello ,

Thank you for contacting us,

We were facing an issue with our servers resulting in some devices temporarily losing connection to the Internet.

The issue has now been resolved. We apologize for the inconvenience.

If you want to be always updated about the tado° server status. Please click here and subscribe:

https://tado.statuspage.io/

Can I control tado° directly on my devices? What does Manual Control in the app mean:

https://support.tado.com/en/articles/3405564-can-i-control-tado-directly-on-my-devices-what-does-manual-control-in-the-app-mean

How can I control my heating system when the radio link between the Smart Thermostat and the Extension Kit is lost?

https://support.tado.com/en/articles/3387246-how-can-i-control-my-heating-system-when-the-radio-link-between-the-smart-thermostat-and-the-extension-kit-is-lost

Kind regards,

Joey