An improvement to simplify Geofencing

I would like to suggest an addition to the Geofencing settings. Currently Home Wi-Fi Detection makes this assumption:

"When your device connects to one of your Home Wi-Fi networks, it is considered to be at home"

I would like Home Wi-Fi Detection to make a second assumption:

"When your device is not connected to any of your Home Wi-Fi networks, it is considered to be away"

I can think of no circumstance in the majority of homes when this is not true! People are attached to their phones, and their phones automatically connect to, and disconnect from, their home networks. This second assumption would eliminate the dependence on Location Services to establish when somebody is away.



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Best Answer

  • edited March 10 Answer ✓

    Julia: "However, @jcwacky is right - this would impair the Preheat Before Arrival function, which is something that especially those users who use Geofencing actually rely on a lot."

    Not if they live close to their place of work. You explained to me (here: Preheat Before Arrival and working close to home) that Preheat would never stop heating my home because I work 15km away (that's a way on the other side of London, but too close for Tado). You said:

    Julia: "If you work only 15 km from home ... it will not allow the temperature to drop below 0.75°C under the target temperature of your Home schedule""

    @jcwacky three members of my London house also work in London (greatest distance, 15km). Preheat assumes that we are on our way home when we are sitting all day in our various workplaces, so Tado will never stop heating the house in preparation for our imagined arrival! Solution, disable Preheat.

    Can we stop talking about Preheat in this thread please? This suggestion is not about Preheat.

    Julia: "Those users who do not wish to share their location data or are at least very cautious about these matters usually decide to disable Geofencing altogether"

    FTFY:

    Charlie: "Those who do not wish to share their location data CANNOT use Tado geofencing ".

    In summary: I cannot make use of Preheat for the reason you provided.

    I like that Tado can disable my heating when everybody is Away, and I would like not to have to enable Location Services to do so. My suggestion would be a simple and obvious way to do this.

    As it is, Home WiFi Detection is only 50% useful.

    Perhaps a better solution, if you are going to insist that we enable Location Services, would be for Tado to go ahead and make FULL use of Location Services. This might help city-dwellers to extract more value from the paid-for app! E.g. recognise when we are at work (let us set a radius per user) and behave accordingly (stop behaving as if we are on the way home when we are going to be at work for hours), etc.

Answers

  • jcwackyjcwacky ✭✭✭

    Nice idea. Not sure if this would really work in practice though. With Tado's smart schedule, one of it's main features is "Preheat before arrival", and for this to work Tado needs to know how far from home you are, not just if you are home or away, so it would still need to use Location Services to obtain the distance from home. Unless you disable the "Preheat before arrival" setting.

    Plus many homes have Wi-Fi blackspots, no Wi-Fi in the garden etc, and some people prefer to use 4G on their phones even at home, as it is often faster than their broadband/fibre.

    Not really sure what downside there is to Tado using Location Services? The battery life used by Tado is negligible on my iPhone X.

  • Preheat Before Arrival is a separate matter. I am merely trying to have Tado reliably determine when people are Away (including people who prefer not to enable Location Services, and there are many reasons for that which have nought to do with battery life). If users deny themselves access to Preheat Before Arrival then that's fine. What I want to know is when they are away so that the heating can be turned off.

    It strikes me as odd that Tado makes one of the available assumptions regarding home networks but not the other!

    As with anything, if it doesn't suit you, disable it.

  • JuliaJulia | Moderator

    Hi @charlie35slr

    Thank you for your input.

    However, @jcwacky is right - this would impair the Preheat Before Arrival function, which is something that especially those users who use Geofencing actually rely on a lot.

    Those users who do not wish to share their location data or are at least very cautious about these matters usually decide to disable Geofencing altogether, hence we will most likely not make that change / amendment you suggested.

    If you want to find out more on how Geofencing works and why we recommend the phone settings that we do, check out these articles from our Help Center:

    What are the smartphone settings for optimal geofencing?

    Why is it so important to keep the smartphone WI-FI activated even when I am away from home?

    Best,

    Julia

  • JuliaJulia | Moderator
    edited March 11

    Hi @charlie35slr

    It's true that the options we provide will not be suitable for everybody, there are some people for whom it will definitely not make sense to use Geofencing at all or who will benefit less from it than others.

    Our location-based service does not necessarily rely on your GPS, that is why we also recommend that you keep WIFI active on your mobile devices. This article explains why:

    Why is it so important to keep the smartphone Wi-Fi activated even when I am away from home?

    Any suggestions on how to improve our services are always welcome - you can submit a Feature Request through our contact form, and our developers will go through those suggestions regularly to check if there is something that we should make part of our development plans.

    I hope this helped to clarify should there have been any misunderstandings.

    Best wishes,

    Julia

This discussion has been closed.