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Please allow more control over settings.

Please allow the option for users to have more control over the 'behind the scenes' settings. For example I don’t want my TRV’s calling for heat from the boiler but to get this changed I have to email Tado and wait a week plus for you to adjust this. If I wish to change this or add any further sensors or TRV’s in the future I will again have to email you and wait an age.

Maybe it’s Covid pandemic or you are understaffed but quite clearly you are unable to cope with the current requests/demands so surely allowing users more control over settings would then ease the pressure on you! 

8 votes

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  • I second that, its very bad customer support so atleast improve the app and allow user to control more things.

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