This is now becoming a seriously annoying issue for our setup. We are constantly having "No remote access" on a number of our values and temp sensors meaning cold rooms.
My understanding is the networking technology they use is already in place - 6oWPAN. As to why Tado haven't implemented it to use a mesh / range extender has now become so irritating that it's damaging their brand in my eyes.
I really like Tado when it works. But very often now it doesn't. If there were any viable alternatives I'm at the stage where I would jump ship.
Tado you have till 31st Jan to sort this or am returning to Amazon!
Ignore this. I can't delete my comment and need to leave at least 19 characters.
Currently, I'm having quite a hard time to find a spot in my house for the internet bridge that makes sure all my tado stuff (Smart Thermostat, Smart Radiator) connects reliably.
It would be very useful to have a way to extend the reach of the tado network, for example by being able to add a second internet bridge, so it's easier to achieve full coverage everywhere.
Please enable this, it would make full use of tado products possible even in more 'difficult'. homes.
Yes, I completely agree. We need a mesh wifi or a kind of repeater.
I am currently researching both the Tado and competing products for my 4 bed South London home built around 1900. I had to put in a Netgear mesh network to ensure coverage as a single router wasnt cutting it. I have a plan to install Smart TRVs on all suitable rads. I have clear concerns if Tado is not mesh-enabled with their own internet bridge(s).
@PT22 Have a look at Drayton Wiser too when researching. They have the same functionality as Tado but also have a range extender.
I think I'm just about to put my Tado stuff on fb/ebay and switching over to Drayton as I'm fed up of Tados shortcomings and their lack of engagement over fundamental missing / poorly designed bits of their ecosystem.
@hjenkins I thought this too, however, the firmware makes no difference in my case. Sorry.
In general: mesh network is never gonna happen, would take too much power for the thermostats (and deplete batteries). But, introducing a range extender or making some software changes to the bridge allowing it to act as a repeater would be great, of course in addition to allowing multiple bridges in 1 home (if they are in repeater mode). It should be possible, as the bridges already receive and send, but hasn't been done yet by Tado. Which makes me wonder, sadly.
Another vote for this. I have a house with a lot of stone/metal inhibitors and constantly have my boiler firing away because a TRV has lost signal.
With current Zigbee meshes and Zwave Long Range technology taking hold soon it's going to be hard to see Tado as a viable option any longer unless they do something to address these signal issues.
Completely agree that some form of extender, or signal booster is needed.
I just about managed to sort out the two rad valves that were having connection problems in my large stone built house by using a longer lead and mounting the unit high on the wall with a metal plate behind it to help reflect the signal inwards. But I agree an extender would be a great addition.
For a long time I had one room where the radiator stat would lose connection. I managed to resolve this by putting a power line device in a more central location in the house so that I can have the bridge in a more central location. This does seem to have done the trick but now the whole system ‘loses signal’ about once a week as the bridge loses the internet connection. Turn it off/on again fixes but I’m not sure which is more annoying! Consider this another upvote for a range extender or at least a software update for the bridge so that it is better at regaining internet connection after an interruption.
@AdamF9 i used to use powerline adapters but gave up on it for exactly this reason. You could buy a more reliable adapter or bite the bullet like I did and run an Ethernet cable (mine was about 20m) but now internet connection to bridge is bullet proof.
I would love a repeater though as I still have some signal issues.
At this time, there is no range extender planned, because it would require a significant change to the firmware of the bridge, especially to get local control to work in the case that the internet connection is lost. However, we do know that some people are struggling getting all their tado devices to keep a stable connection to the tado bridge and this is quite annoying since you lose all of the smart functionality once a device has lost connection.
At this time, the best way to solve this is to keep moving the tado internet bridge, even a slight change in orientation can have a huge impact on connectivity. We understand that this process is currently tedious since there are no indicators in the app showing the signal strength to the bridge.
In a different thread, there might be some discussion that is also relevant for this thread:
The main thing is, that our developers will most likely look into the following aspects:
Well, he is talking about "our developers" but I can hardly believe there is more than 1 developer, given the rate of development we can observe from the outside. When there is more than one, they must work incredibly inefficiently.
My guess still is that the only developer on the project is the one guy who was the software developer when the company was established, and he cannot work full time on this task anymore as he has other things to do as one of the founders. And he is reluctant to hire new developers to redesign the whole thing from scratch (or to do that himself) as he is still proud of his baby.
Whenever we see postings by Tado employees, they are always like the above. "it cannot be solved because...", that means the design has hit its limits and needs to be redone.
The official reply here talks about the difficulty of including some local schedule functionality. I get that this would be a significant shift in the current approach & would be difficult to achieve. Personally this isn't what I'm looking for at this point, I'm looking for the ability to go more than 2 days without my signal dropping out on a TRV!
I've moved the current bridge to the centre of the house, got it stood on an upside down ice cream tub in a 3d printed holder stood on a baking tray (to reflect signal back towards where the TRVs are) and tin foil behind one or two troublesome valves to help gather signal. I can go a week without any issues and then suddenly rooms start dropping out with no changes to the room layout or furniture placement.
The signal coming out of the bridge is appalling & leaves me with a useless system. I don't want local control I want reliability, I want to be able to trust my heating system otherwise come the warmer months this stuff is all going back.
@alvoryx @Bibbleq @Rob2 @stevearmstrong I think you might have misunderstood my intention?
I linked to the other thread, to let everyone know that we will NOT be developing a local schedule, instead we will look at significantly increasing the stability of the connections from the tado bridge to the tado devices and from the tado bridge to the cloud.
Instead of going for the option to add a repeater, which would cost our customers additional money to buy additional tado bridges, we first want to investigate the option to see what we can do with the current hardware without forcing anyone to spend additional money.
At tado, we believe in our products and therefore we offer a 30 day money back guarantee if you buy from our webshop directly. If you are having a lot of radio issues between the tado bridge and your tado devices, there are some things you can try:
As a final note: All your feedback has been noted and forwarded to our product management team. Please give our developers some time to dig into this topic.