je suis chauffagiste et problème identique avec les ponts Internet chez 1 premier clients Tado (le dernier, en attendant une amélioration). Choisissez une voiture qui annonce une meilleure portée pour différents signaux radio.
Déçu que le deuxième pont Internet ne peut pas être utilisé pour étendre le signal dans toute la maison.
Reste peut être a essayer de modifier l antenne interne du pont (longueur d antenne pour du 868 Mhz : 8,38 Cm
pourquoi Tado ne vend pas un amplificateur du style https://www.radson.com/docs/Radson-Manuel-dinstallation-Signaalversterker-FR.pdf
I think an upgrade to mesh networking would be the simplest option but could the current hardware support it?
I also have Sonos at home which works on mesh wifi. I did switch it to use the home wifi but one of the speakers is in a conservatory outside the house and really struggled for signal. WIth mesh it has no issue
The frequencies used by tado should have much less issue with walls etc but if the power is so low then could it be as simple as increasing the broadcast power
I just invested in 12 Tado radiators and struggling with the signal really frustrating, why there are no range extenders or a backup on wifi connection , my home is weel covered with Wifi
I've added a "new feature" request for a range extender or mesh network here. If everyone who wants this clicks to vote for it, it might get more attention from Tado's development team. Thanks :)
+1 with range problems. Tado just please allow us to add more then one internet bridge!
Same problems you all have had with range. Frustrating that a second bridge or mesh network is not an option. Tado are missing out - I have 25 conventional radiator Valves in my home and won’t be moving forward after my attempts with their first TRV.
Also, I’ve found that if the bridge is connected to a Devolo Magic 2 power line extender via Ethernet, this trips the extender out repeatedly after 5 minutes. So I had to install a conventional WiFi extender to run the bridge in the most central location that I could find.
Range is a nightmare
I have 17 Thermostats meaning a large home. I positionned the IB at the geometrical centrer of the house and still some Thermostats run out of battery very quickly.
Either 2 IB's or range extending the existing IB is mandatory
I have just installed a tado system with 15 TRV , one wired Thermostat and an extension box. A large 2 floored house. One TRV in a bathrooom upstairs keeps going out of range. I have every combination of Internet Bridge placement. Reading the other posts in this thread it is clear I need a Bridge Extender.
Drayton Wiser have a range extender why not Tado?
I have internet wired and Wifi throughout my house.
I have a Nest Protect system which works throughout the house.
Why cannot Tado do the same?
Bridge in the middle of the house, but odd shaped house! But location can never keep its connection stable. I have tested the same unit in a different location and it stays connected.
the odd thing, as i understand the rad units connect to the bridge. So the connection issues should be always the same. However, when i am in the room, it stays connected. When i am at the fair side, it disconnects. What i am doing that effects the connection?
I understand the reason why it disconnects..... 2 double walls, and a microwave in the way! but how should the position of me make this different :-/
would agree with everyone else. good system. just needs an small little extension option!
I think the mesh network is probably a no go because the battery drain would be a real problem for all battery devices (TRV etc). Currently the battery devices probably listen (receive) either frequently or constantly. This has pretty low power requirements. They probably update (transmit) to the internet bridge every 30 secs (or 15, 50 etc) because this has a much bigger power drain. This approach should be fine for the service.
In a mesh network all the devices would surely have to receive/transmit 100% of the time as otherwise other devices relying upon it would constantly lose their network connection. I think this would significantly reduce battery life.
Also, of course, the current hardware may well not be capable of providing a mesh network.
Hi. I think that this aspect of Tado is crucial to the success or failure of the system. Recurring connectivity issues are so annoying and cause a lot of hassle and grief!
To my simple mind. The software is a line of investigation in that I have said else where on this Community forum that I got Sky Q box and satellite rooms could not connect or dropped their connection. Sky sent the engineers round and we had 3 boosters fitted but ultimately we did not need them as the software was all updated and no need for the boosters.
It is strange how it can be fine for a few days than random TRV's drop connection at random times without moving the Bridge!
The issue with a mesh network would be that currently everything can be idle except the bridge (which is mains-powered) which is always receiving. Each battery powered device can transmit an "is there anything for me" e.g. once a minute, the bridge will always receive that as it is always listening, it can transmit a reply back to the device, which can then after receiving that turn off all radio equipment (receiver AND transmitter) and go to sleep for another minute. That saves on battery drain.
In a mesh configuration, each device that has been elected to operate as a hop in the mesh has to receive all the time. Which would mean the battery has a short lifetime. Or there would have to be cleverness so it synchronizes with the devices it is relaying for, and wakes up to receive right at the time when a transmission of another device is to be expected. That is possible, there are other devices like weather stations which do that, but it makes the whole thing much more complex.
So it would be a kind of advanced programming project, and it is my feeling that there is a bit of a programmer crisis at Tado. So probably nobody with enough skills AND available time to embark on such a development.
Great just what I have been PLEADING with Jurian to ask for! But usual blah blah blah!
I have said that Sky had the same / similar issues with Sky Q and extra room boxes. They rolled out ( FOC) loads of boosters but in the end the programmers sorted it and all this boosters were useless.
Tado if they put their hands up and smelt the coffee " we have a problem" and folk will work on it.
But worryingly your astute observations do not feel anybody at Tado can do that. Do you have some inside chat on that or just observed it over time?
I had assumed that surely must have as otherwise their business model is knackered!
Looks interesting Andy
curious if it really would work ?
Yup. Thanks very much!
I need something like that too and most Tado customers!
Where has Tado Support team disappeared to?
North Pole with Santa and loads free signal boosters!
Another user here with range issues.
Waiting for a response or solution from Tado.
I wondered if anyone had experience with modifying the Antenna on the bridge or TRV?
I understand that the antenna is very small in the bridge so perhaps a 70mm wire soldered on to the PCB could help?
Alternatively and perhaps more easily, I wondered if a passive repeater could be set up with 2 new 868Mhz antenna's connected by coaxial cable, one antenna next to the bridge, one near the room/s that struggle for reception.
I could do with someone who knows about these things looking into this?!
MEEETOOO... Spend endless hours in attempt to get connection to all 14 TADO's. And found it - at the middle of my living room table :-)
Well, the Tado design should use a Ziggbee (HUE, etc) like solution where the Tado device can act as an extender - but they don't.
If I was aware of this I wouldn't bought Tado.