How to create/denote a second heating circuit?

I have two heating circuits in my home - each controlled by a legacy thermostat.

I have replaced one of the thermostats but was directed to Tado support when attempting to add the second thermostat on the other circuit. I have yet to receive a reply to ticket 1034224

Can I do this myself? How do I create a second circuit in the app and add a Thermostat to it?

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Answers

  • Thanks very much for the reply Germán!

    How long does it take for the installation team to typically reply. Very excited by Tado and keen to start using it!
  • Michael
    Michael | Moderator

    The aim is to reply in 2 working days, but when it is really busy (winter is coming) it could take longer unfortunately.

    Best,

    Michael