What is the function of "Care & Protect" ?
I'm curious as to the function / role of "Care and Protect". Our boiler was inoperative for 4 weeks and Tado reported that there weren't any issues and indeed recorded 15-15hrs of heating every day.
Surely the app can detect a difference between calling for heat and actually heating ? One thermostat was down totally as it was connected to the same power supply as the boiler so that should at least have thrown up an error message in Care & Protect (it did show offline in rooms).