Multiple Users
Good Morning everyone,
I've just got a new Tado thermostat with the Extension kit. All working till now except for a small inconvenience with the Tado app.
Here is the problem: if I have the app opened on my phone and my wife opens it on her phone, I get logged out or the other way around. We are using different user accounts not the same user to login and both having iPhones.
How can multiple users stay logged, at the same time ?
Thank you and I wish you all a great day!
Kind Regards,
Octavian Zanet
Answers
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Hello Octavian,
Never heard about this before. Please do double check if you are not logging in with the same account (sorry, but this seems to be the most plausible).
If you're 100% sure that this is not the case, please contact support:
Kind regards,
Michael
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I have the same problem, how is this resolved?0