Heating is not responding to thermostat or app
I just installed the wired kit which, has two items: the thermostat and internet bridge.
According to the manual of the old thermostat, the 4 wires present, are from top down are: L, Load, E, N. I believe that's Live, Switched Live, Earth and Neutral.
I've found my thermostat in the Tado instructions and it says I put wire 2 (the old Switched Live) into 1st position, the Live into position 3 and to part any additional wires, which I have two, Earth and Neutral.
When I put the heating system "always on" as instructed, the radiators heat and hot water always is heated as it's 1 zone. This is good.
However, the heating system does not repsond to the thermostat or the app in any way. I've tried a number of times, moving the temperature up or down or importantly, OFF and waited, the boiler doesn't react and continues to heat my home.
- Just to check that I have put the right wires in the correct place? (I tried other combinations just in case and it did not turn on the boiler or radiators so this one seems correct).
- Why would the boiler not respond to either the thermostat or the app connected to the thermostat?
Any help would be hugely appreciated!!!