Moved into a house with a missing Internet Bridge
I have just bought a house and moved in over the weekend just gone.
We didn't have any instructions from the previous owner about how the hot water and heating system other than to use the Tado thermostat to control the temperature and turn the hot water on or off.
On day one we went over to the thermostat to try and turn the hot water on however nothing happened in the boiler.
After doing a bit of research online it looks like there are three parts to the Tado system:
- Thermostat (see photo)
- Extension kit (see photo)
- Internet bridge
We searched the house top to bottom and all we can find is the thermostat and the extension kit bandut no internet bridge.
We have contacted the previous owners and unfortunately they aren't aware of the internet bridge so I suspect it was installed by someone else and then accidentally disposed of when they removed their internet router.
We aren't familiar with the Tado system so I could really do with some help answering a few questions:
- Is there a way to get the hot water system to work using only the two components we have? We have tried using the 'master switch' button on top of the extension kit however this only seems to fire up the central heating and not the hot water. Pressing the controls on the thermostat also seems to achieve nothing, I'm assuming this is because the internet bridge is needed to allow them to 'talk' to each other.
- If we order a replacement internet bridge from Tado will it definitely be compatible with the other equipment we have, or have they changed over time (photos attached for info)?
- Is there an easy way to isolate the boiler from the Tado system so we can control hot water and heating using the buttons on the front of the boiler?
Any help would be greatly appreciated.