Why can't I connect my devices and ther is no one to talk on customer service

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Félixpereira
Félixpereira ✭
in General Questions & Topics
Bought a house with the system on the house changed boiler now I can't switch the divices

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  • davidlyall
    davidlyall ✭✭✭
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    Was the system working correctly before the boiler was changed?

    Did your boiler installer confirm full operation before they left?

    Can you also give some more details of the full system so that the community can perhaps help you out.
  • Félixpereira
    Félixpereira ✭
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    To late is on the bin already
  • davidlyall
    davidlyall ✭✭✭
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    That's a pity as from your original post, it sounded like the boiler change was what triggered the issue so perhaps the installer made a mistake

    Hopefully you've not actually binned the Tado stuff as I'm sure you could sell it on

  • GrayDav4276
    GrayDav4276 ✭✭✭
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    You haven't actually listed all the tado devices that were left in the house by the previous occupant......this is quite relevant to understand why it would not work........just a thought.

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