The lack of response to this thread from tado is very telling. The disdain they show for their customers is made clear. This is a logical and obvious feature yet they ignore their customers.
Yes I totally agree Tado you need to listen and act as I for one will NOT buy anymore tado equipment until you do.
I feel so disappointed as well regarding this lake of home/away manual switch. I contacted the support which ended up giving me workarounds like you. Basically configuring manually each device of the system.
I'm a software developer and I can ensure you that there are no technical reason to not implement this feature. In our case, Tado clearly want to force us to share our location in order to track us. This can be related to all massive surveillance revealed by the NYT last week (https://www.nytimes.com/interactive/2019/12/19/opinion/location-tracking-cell-phone.html). Considering Amazon has heavily invested in tado, you can imagine where your data goes.
What can we do? Give a lot of feedback to Tado and publicly (App store, play store, Amazon) regarding this issue. It is nowhere mentioned that setting home/away mode requires sharing constantly our location when we bought those devices. That could help us to raise the issue with the GDPR concerns.
The behaviour of tado regarding this issue clearly doesn't inspire any trust in how they process our data.
Just installed the system. It's taking some getting used to. However:
Before I bought it, I was aware of the subscription and the geofencing options. And was under the impression, that the system would work fine without geofencing.
People should be able to choose how deep a level of automation they want. Now it appears the system is crippled - deliberately- to force you onto the subscription service.
Look at all the privacy- and energy- eating settings you need to change on your phone:
Besides that, I prefer some more manual control, which is much more convenient than the geofencing.
I'm sure you're reading along, TADO, listen to your customers!
@pebrey you can group TRVs in zones. This bit works quite well (subject to other improvements suggested on other threads and so far ignored by tado). This also makes it easier to manually override away mode until we get a global override button.
You could also leave an iPad with the tado app on it to allow anyone else to control the heating assuming you want them to have this control and can teach them how to use it. Just ensure its location based control is off under Settings/People/Mobile Devices.
The deliberate omission of a simple toggle button to switch from AWAY to HOME really spoils a fantastic application. My house takes a day to warm up so when I was returning from Austria I had to keep stopping to set the temperature to overide the AWAY temperature.
@itavero Great work 👍️
Hopefully Tado won't block it.
Unfortunately I don't think Tado will implement it as I believe they are 'protecting' their Geofencing feature ( which by all accounts isn't all that great anyway) , who would pay for their subscriptions then?
@Will True but that would be a piss take when every other manufacturer has it for 'free'. Tado's business model is all about the cloud and data gathering/selling/using. Looks like they might be struggling to finance the cloud part just from hardware sales and third party partnerships ( boiler repair with home serve) hence the subscription ( pure speculation on my part).
The stagnation in development of App and features is actually worrying. What are they investing time and money in?
Hope it all comes good for them as I've invested a few bob in their equipment, they need to start to compete on features and listen to their user base.
Well it would appear that they are not listening. Perhaps the stagnation is a sign that they've already given up with developing the system. Perhaps they have realised the game's up. Why else would they continue to blatantly ignore a fairly hot topic on the very community forum they created for discussion and feedback. Disgraceful.
Hi, I cant use Geofencing as my spare room is often rented out and I'm not getting all my guests to install the Tado app. However, when the flat is empty and I'm not coming back, I want to be able to turn off my heating - can you not make this a standard feature please? I want to be able to switch it back to my programmed mode then once I or a guest is coming back to the flat. I cant follow the logic of making me go in and change all my settings if I just want to switch everything off for 18 hours while the flat is empty. Thanks.
I intstalled Tado devices yesterday in my home just to find out that I have no control over the home/away feature except when I enter or leave the pre-defined geofence. This program behaviour is not solving a problem but it is rather creating one for various reasons that are nicely described in this forum already. The one-touch adjusts all button is crucial for basic home automization.
It's very sad that Tado doesn't seem to respond on any of the requests here. The thermostates are goreous and I was really looking forward to using the system to make life more convenient. Instead, I am now seriously considering to pack it all up again and return it for refund.
Tado...... is there anyone there?!!! Pathetic lack of response to this thread. I initially sang the prises of Tado to friends and family but now I tell them to avoid it simply because of this lack of function. You're killing your own products.
Tado are currently advertising for an additional iOS developer to "push their app to the next level": https://apply.workable.com/tado/j/645B843601/
Hopefully this means there are plans for improvements in this area (and others).
Yeah, that's funny. Quote:
Well... Give us those home/away buttons already! It's extremely clear this is the most wanted feature and had been for a long time now!
I too sang Tado's progress to friends and family. I hope none of them listened to me.
As for Tado making progress on this, their absence of commenting on this forum confirms their arrogance and ignorance of their customers. As for them employing an additional iOS developer that wont help those of us using Android, even if they do add this feature. Some hope.....
WSS.. I'm not even convinced Tado will even react to low ratings. It's like they just don't care.
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