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Multi Home Support

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Comments

  • Tado, please can you implement multi house support?

    How hard can it be?

  • I just thought I'd add a post to say that I would really like this feature. I hope Tado are listening to us!

  • I don't think Tado cares about customers or what they think… they only care about their own mindset!

    two questions that come up often without any reply from Tado is:

    Why not offer multi-home support?

    Why is it not possible to set the temperature below 16 degrees Celsius (it would be a very useful feature to keep a cottage frost free)?

  • Hello. Please implement multi home support asap. I was about to invest in the Tado Air Con x 3 for my vacation home but I will probably look at Sensibo now in order to have two different apps running on phone.
  • I’m not saying this isn’t going to happen at some point, but the first post in this thread is from 2018…
  • +1 Support - Unbelievable this has been asked for since 2018…
  • Hard to believe there’s anyone left believing it’ll happen.

  • It is, as I have found from Taco support, possible to control 2 homes from the Tado app. However, to do this, one has to log out and then log in to the second home using a different email address as a username. With his quality product, I'm surprised that Tado haven't addressed this problem in their app.

  • wateroakley
    wateroakley Volunteer Moderator
    edited September 19

    Yes, that’s the way it works. We access our rellies home heating with a second email address. Other find this too difficult.

  • paul0000
    paul0000 ✭✭✭

    How about a simple process like MS Teams does where you can switch between accounts (primary and guest) to access different setups.

    Whilst I don't own an additional home I completely agree with the comments here this is a big oversight. Sadly the volume of responses (aka none) from tado shows how likely support for this will be 🤨

  • davidlyall
    davidlyall ✭✭✭
    edited September 19

    If you use a Samsung phone, it is possible to have two separate Tado apps installed logged onto different accounts so you can control two homes. You need to use the Secure Folder app.

    I don't have two homes but did run enough of a test to feel that this would work. I think the app can also be downloaded onto non-Samsung Android devices

    I'm sure there's something similar that would work on Apple too

    It's not ideal but would probably meet the needs of most users with more than one home

  • XKRMonkey
    XKRMonkey ✭✭✭

    Sadly, I agree with the general disbelief that Tado bother a single jot about this community and it’s requests, ideas or reports posted by users, who they seem to believe are corner case “Power Users” and not worth interacting with.

    For those struggling with multi home, I have some updates to my original post about Smart tech in multi homes that includes Tado. It'a posted as a separate thread in this community if you're interested.

  • davidlyall
    davidlyall ✭✭✭
    edited September 19

    I don't think that's the issue.

    I still believe that their business model is wrong. They sell hardware with a feature set but have no regular income to fund improvements so ultimately they don't have the resources to properly develop the product

  • NOLBwithaD
    edited September 19

    Adding the facility to control a second home is clearly a required feature from within the app for many of your customers.

    Can Tado developers please supply a time line for when this will be available? Would they like users to work with them to beta test such a feature. I too have just purchased a second Tado system specifically to enable me to be able to control my, and my elderly mother-in-law’s system, which she may not be able to understand herself, and I need real-time updates. If I have to keep logging in and out of the app, I will lose that functionality for one system or the other.

    This really does need fixing. Tado, PLEASE escalate this development.

  • samd
    samd ✭✭✭
    edited September 19

    @NOLBwithaD Welcome to the forum - in fact you are welcome to the forum!! There is a widely-held belief that tado no longer even visit here let alone contribute so please excuse the more than occasional use of sarcasm when we chat about development.

  • I cannot believe with this number of comments about a fairly easy to add feature Tado have not added this! They ought to start taking note of what their customers are asking for.
  • Mich_ka
    edited August 2023
    Hi. I also felt into the trap. I just bought and installed a tado thermostat in my apartment while we already had one installed in the family countryside house. I’m really surprised to discover that the app cannot manage 2 different houses. I installed the second house as a second room and this is really not convenient, I don’t really know what to do now… but I am not really reassured to discover that this feature is in development … since at least 2019 ? Are we seeing it implemented anytime soon ?
  • Disapointed to come on here and see this was promised on 2019 road map and has not been completed
  • Any progress on this one???
  • As a satisfied Tado customer who installed the system in his home several years ago, I recently added Tado to the student house where my children live. I also considered installing Tado in my office, including air conditioning control. However, I discovered that the Tado app, installed on a single device, can only control one home. The primary appeal of Tado lies in its ability to control temperature when leaving one's home, whether it's for the office, the student house (in the case of my children), or a weekend holiday house. Tado suggests either purchasing a dedicated smartphone for each location or logging out and logging in with a different account when moving between locations. It would be a significant enhancement for Tado if each environment we frequent throughout the week could adapt to our presence/profile, rather than restricting users to using Tado in only one location.

  • samd
    samd ✭✭✭
    edited September 19

    Raised umpteen times before! Still no joy! But there are some alternatives if you do a search.

  • stefaantotado
    edited September 19

    thx, I couldn't find it on the forum and the Tado support team couldn't help me besides recommanding purchasing several phones.. any help would be welcome

  • Hi,

    I am commuting on a weekly basis and decided to set up my secondary home with tado° as well. However, I quickly realized that there was no way of handling multiple homes through a single account and as my account features (such as auto-assist) cannot be set up for an additional account this really minimizes the convenience of tado°, which I have grown used to. Please, add a function for handling multiple homes in tado. If this would be the case it would be my first choice for my summer houses as well.

  • This is also very frustrating for me :'(
  • Will this be the year of multi home support?

  • I asked this question already 6 years ago and the features is still not there. I mange multiple homes and find it dreadful to log in and out different accounts. I also need to create fake email addresses in order to create new accounts. This is a hassle and makes no sense to me.
  • I would like to see the ability to view multiple properties from one login, having multiple places to manage is not easy when you have to logout and login to view second homes
  • Breeze4u
    edited September 19
    Agreed - surely it should be an easy update to switch between homes on the app?
  • I also have a second house and would need this feature

  • murrayfisher
    edited September 19

    I agree. This functionality would be very useful, and I can see other users have been asking for it for some time (in several other threads).