Germán | Admin

À propos…

Pseudo
Germán
Inscrit
Visites
280
Dernière connexion
Statuts
Administrator
Points
116
Badges
8

Réponses

  • Hello calrod, Yes, it can receive the request from up to 10 linked zones. You can have more zones, but those would need to be configured as not capable of demanding heating. Best, Germán
    dans Initial setup Commentaire de Germán 9 août
  • Hello timf, At the moment it there's no difference among users. Every user can change all the settings. Your suggestion for different levels of access is interesting, we kindly suggest you to open a poll in our Suggestions & Ideas section, whe…
  • Hello MikeyT201, We do respond in the forum, just mind it wouldn't be the most time-effective way to contact us for certain consults. You can always check with our chat support or open a ticket if you have a question you need answered in a timely ma…
  • Hello IansyP, Please contact our support about this with the details of your account: https://support-request.tado.com/#/contact?locale=en Best, Germán
  • Hello Timi, When this have happened was due to a bug that has been corrected, as the device was never intended to behave in such way. If you are interested in that as a feature we can suggest you to open a poll in our Suggestions & Ideas section…
  • Hello Catfunt, Once the timer adjusted via de setting "Manual Control in the tado device" expires, the system should go back to follow the schedule. If this didn't happen, please contact our support about it with the details of when did i…
  • Hola Xabier, Ya hay abierta una votación para el control parental, que sería lo que parece que describes. https://tado.vanillacommunities.com/es/discussion/77/bloqueo-para-ninos Te recomendamos votar en la encuesta abierta para que así podamos visu…
  • Hola, Finikito, El rango de aceptación por defecto es de medio grado (0.5ºC). En los ajustes de la zona de AC puedes configurar este rango para que sea mayor o menor. O puedes ajustar que el periodo de actividad mínimo del AC siga un tiempo determi…
  • Hola Pedro, Incluso si solo ves una red configurada en tu router, por favor sigue estos pasos para configurar tu Control de Climatización Inteligente con HomeKit: * Haz un [reinicio a los ajustes de fábrica](https://support.tado.com/hc/en-gb/articl…
  • Hello Calrod, The Extension Kit is an add-on to the thermostat. You may or may not use it in your setup, but if you want your tado system to control the boiler, you need a Smart Thermostat for that. Then yes, the Smart Radiator Thermostats would b…
    dans Initial setup Commentaire de Germán 12 juil.
  • Hello Bob, If they use radiofrequency it could happen. We can advise to set those as far as possible of our devices (including the Internet Bridge), and if you see you're having any kind of trouble, please check with our respective tech supports. …
    dans interference Commentaire de Germán 12 juil.
  • Hola jmgomezg, El comando manual desde la aplicación guarda los ajustes del último comando manual que enviaras. El comando manual desde el dispositivo no guarda ningún ajuste porque se entiende que al ser para controlarlo en todo lo que sea salirse…
  • Hola Juankibcn, Puede que no esté llegando a conectar a la red si el teléfono no está conectado a la 2.4 GHz, o si estás a través de un repetidor de señal. Te puedo recomendar que intentes conectarlo desde cero: -puedes borrar las credenciales de la…
  • Hello Josh, When the AC remote can't be found in the database the setup should offer you the teaching mode, so you could record the commands from your remote. If this hasn't happened, I'd advise to please contact our support with the specific deta…
    dans Non-thermostatic setup Commentaire de Germán 8 juil.
  • Hi, Geoff and ChristianKS, When the batteries are replaced, the server will wait until it has received several readings showing the righ voltage before removing the notification. The device may stop showing the alert earlier as it's measuring the vo…
  • Hola Ferran, El Control de Climatización Inteligente es un control de infrarrojos y termostático, tiene que estar en la misma zona que el aparato de aire que quieres controlar con él para medir la temperatura y para poder comunicarse por IR para con…
    dans Añadir mas aparatos Commentaire de Germán 3 juil.
  • Hello BSA, The commands that are sent from the app will always keep the memory of your last settings, but it happens that manual commands from the device or from any of the integrated control assistants wouldn't have a memory of last setting and wil…
  • @jelockwood That's why our latest setup process will either detect the required command set by itself or will just require the four relevant commands (for a thermostatic control). We just kept the option to teach the whole command set for those th…
  • Hello Phillip, The Smart Thermostat can control an electric underfloor heating as a wired thermostat. There's only the limitation of the power it can switch (6A) and that it wouldn't be compatible with any kind of external sensor (eg. underfloor pro…
  • Hola flopez, Un sistema de aire por conductos no es compatible con nuestro Control de Climatización Inteligente, aunque tuvieses el mando, la experiencia que te daría no sería la adecuada ya que sólo puede medir la temperatura en su localización. Si…
  • Hola peibol81, Un sistema de aire por conductos no es compatible con nuestro Control de Climatización Inteligente, aunque tuvieses el mando, la experiencia que te daría no sería la adecuada ya que sólo puede medir la temperatura en su localización. …
  • Hello andrey, You'll find more specific information in our Professional Installer Guides: https://www.tado.com/professional-manuals
  • Hello techlec, This is possible to do, please consult with your heating engineer and / or, make clear that you are willing to do this change when you are requesting your specific installation instructions from our Installation team. Best regards, G…
  • Hello kimet83, We don't support any Homeassistant integration. The integrations that tadoº products offer at the moment are: Amazon Alexa, Google Home, Apple HomeKit and IFTTT. Best regards, Germán
  • Hello rsolaini, Thanks for your suggestion, as this is a feature other users are also asking for, you may want to support it by voting in our Suggestions section: https://tado.vanillacommunities.com/en-gb/discussion/795/copy-and-paste-schedules/p1?…
    dans Smart schedule Commentaire de Germán 25 juin
  • Hello adam, If you kept the provided adapter you can use it to plug the Internet Bridge into the mains, if not, as Guindilias suggests, a standard 5V adapter will do (like the ones you use for smartphone chargers). Best, Germán
    dans help with internet box Commentaire de Germán 25 juin
  • Hello billywhu, We could find you've finished the installation, but just in case: while there's an unfinished installation, when you resume it from the phone app it would bring you back to the step in which you were. Unfortunately, it is not possibl…
  • Hi jdubski, Thanks for your interest in tadoº. Unfortunately we don't have any plans for the distribution of our products outside of Europe at the moment. Best, Germán
    dans Availability in the US Commentaire de Germán 24 juin
  • Hola Pasangu, Gracias por tu interés en tadoº. Desafortunadamente no tenemos ningún producto que permita el control de suelo refrescante. Nuestro Termostato Inteligente solo funciona para el control de calor. Si estás interesado, puedes sugerir est…
    dans Suelo refrescante Commentaire de Germán 24 juin
  • Hello kimet83, Yes, the only hardware difference between V2 and V3 is the Internet Bridge, and the main difference is precisely the compatibility with HomeKit. If you replace the V2 Bridge with the V3 one, your heating setup will be compatible with…