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Is there a list of approved installers for Tado X? I'm looking for a heating engineer in the Glasgow area who approved Tado X installer. Looking to get confirmation on compatibility on new Baxi 800 system 2 boiler with OpenTherm control on the Tado X (S-Plan setup - 2 heating zones + unvented hot water). Have already…
I had one of my device for month with low battery alert. Today I replaced with brand new batteries, but device continues showing low battery. Changed again with other batteries, but low battery doesn’t disappear. Device reset doesn’t fix the problem. Removing and readding again the device won’t fix the problem. Unable to…
I've just moved over to tado x from Nest as Nest support is about to expire. I was shocked to find that a standard smart thermostat feature of auto home/away is behind an additional subscription! What a rip off! What is "smart" about tado without it? Having an app doesn't make it smart without it behaving smartly. Tado get…
Good morning, In my home, I currently have an underfloor heating system controlled by an LG Therma-V heat pump, with two wired thermostats—one per floor—connected via dry contacts directly to the heat pump. I would like to implement a more advanced control solution using the Tado ecosystem to manage the heating in…
Hi all, I am thinking about moving from another system to the Tado X with heating and hot water. I have noticed some posts with people mentioning there are hot water features missing from the previous version (V3+). I understand via the app the hot water can work on a schedule, but via the app can the hot water be boosted…
Hi. I understand that you can only have 1 receiver per system but can you pair the reciever to only 1 thermostat? I have 2 zones, one upstairs sone controlled with a wired thermostat and multiple trv’s. The. The downstairs zone that I can’t use wired so want to use the wireless receiver. Both thermostats seem to be…
Hi all, Replaced Drayton LP822 and an old switch master wired thermostat. Boiler is a British Gas 330. I thought the heating was working in winter but now seems to warm up when the hot water is on (and seemingly other times). Tado saying it’s not the system asking for CH. I have 2 zone valves that appear to work but not…
Hello community, Many of you have expressed interest in learning more about how / whether tado° includes community feature requests in its product development process. Here’s a quick overview of how your feature requests reach tado°’s decision makers. (Please note that ‘feature requests’ refer to posts made in the…
Message from tado°: Hello all, The end of support of older iOS versions, as described below, was made with considerations linked to Matter/Thread protocols linked with tado° X To begin, iOS 16.4 is required by Apple for some significant improvements to Matter. (16.1 is the minimum requirement for Matter). Moreover, 16.4 is…
Hi, thermostat has been working flawlessly for 2 years+ but now I can't access the app when on local network. I can connect via 4g on phone or local WiFi with VPN. I'm using Synology router where I've made no resent changes. Any suggestions welcome. Thanks
Dear Forum Community, This forum was created to help users solve their problems, questions, and to make the most out of their tado°. We want to keep the atmosphere constructive, so we ask that you follow these basic rules. We look forward to interesting comments, conversations, and discussions. To make sure that everyone…
Dear Community Members, This part of the forum is intended to help us track the features that you, our customers, are interested in. We understand that you, as members of our forum, tend to represent more experienced users, often with in-depth knowledge of not only tado°, but similar products and services as well. We feel…
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