Got a technical question about the hardware or the app? Find help here!
Help make tado° better for you.
Hi, I posted a question previously about my Internet bridge and wireless receiver losing connection but my trv's still being active and heating according to the schedule. They keep dropping out, which means we are unable to adjust temperatures until everything is reset and connectivity is resumed. The Internet bridge is…
I've read that horizontally mounted valves do a better job at monitoring room temperature as they are further away from the radiator. Other than the hassle of draining the system, is it possible to flip these valves so they end up like this (excuse the ropey photoshopping)?
Hi, does anyone know if the Tado app plays nicely with the Eve Thermo TRV‘s? I have a ton of Eve Thermo TRV’s and don’t want to replace them all when buying a tado X. Does anyone know if the Eve TRV‘s will show up in the Tado app? Will the Tado X thermostat turn the boiler on if an eve Thermo TRV calls for heat? I’d…
This morning I have noticed that the thermostat was set at 18°, the room was at 18,7° and the boiler was still running. The truth is that today is the coldest day in months. Is it possible that TADO takes this in consideration to heat over what I want ? Can I remove it in the case is this "feature" ? Thankyou Gus
Hi I've bought a TADO X Smart Start Kit (2 heads + Bridge + Thermostat) No way to have the 2 Heads connected (the Bridge is in the same room as the 2 heads) I've also bought (separately) n. 4 Heads TADO X (installed in different rooms) and I have connected them without any probelm (same WiFi, same Bridge, same Phone as…
Dear Tado team, I would like to propose an improvement that I consider useful for many users: the possibility of including fixed costs and taxes in the calculation of total energy expenditure. Currently, the application only allows the variable rate per kWh to be entered, which may underestimate the real energy costs, as…
Hi, I have a lot of activity from one room specifically turning the boiler on to keep it at temperature. I understand I need to look at further insulation, but Does anyone know please if I am best to leave this valve on dumb mode or keep it calling for heat? Many thanks, Emily
Has anyone got a suggestion how I might be able to keep the heating on as we have a guest arrive the same day each week however as we are all away from the home the heating schedules to Away. I wondered if it is possible to create a trigger that every Thursday between 8-12 the heating behaves as if we are at home?
Hi, I am not finding a very quick response from Tado Support here in the UK. Hows it for other people?
Hello community, We are pleased to announce the release of a new Flow Temperature Optimization feature for tado° customers with V2, V3, V3+, and X devices directly connected to a boiler or heat source. Flow Temperature Optimization at a glance With Flow Temperature Optimization, you can avoid overheating your central…
Hello Community, Please be advised that tado° customers may still be experiencing degraded device performance due to ongoing server issues. Smart AC Control users are most affected, but a small subset of users with tado° thermostats are also experiencing problems. tado° is doing its best to resolve this issue as quickly as…
Dear community, We are happy to announce that, as part of our ongoing tiered rollout, the V3+ Offline Smart Schedule is being made available to interested tado° users via the community forum. Due to compatibility considerations, this offer is only available to community members with V3+ heating starter kits or add-on…
Hello community, Since last week, eligible customers in the UK should have received their tado° X upgrade offers by email. Eligible customers were those for whom the upgrade was technically feasible, who were with tado° for a defined amount of time, who were subscribed to the newsletter. Please use this thread to let us…
Hello community, Many of you have expressed interest in learning more about how / whether tado° includes community feature requests in its product development process. Here’s a quick overview of how your feature requests reach tado°’s decision makers. (Please note that ‘feature requests’ refer to posts made in the…
It looks like you're new here. Sign in or register to get started.