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Hi I have a query about my new Tado system. Why is the heating coming on when the Thermostat is set to 18.5 on the schedule and the current temperature on my phone app is showing 19.2. So the app is reading current temp 19.2 and Heating to 18.5. I have read the other thread about the Heating randomly coming on and I…
My Tado X controlled heating is stuck running with the room temp over 23 but Tado set to 17. I've tried turning it off in the app but nothing has changed. I've tried contacting Tado support but just get stuck in a chatbot loop, despite selecting the emergency option. Tried long press power cycling the thermostat and…
Our Tado is installed in a village hall. When the hall is being heated I can live with the 'open window' notifications that occur when people come and go at the end of each letting but when the heating is not actually on (like today Thermostat set to 18 but inside temp is 26) the notifications of 'open window' are rather…
After working perfectly for a week, suddenly this morning the wireless temp sensor is no longer triggering the boiler, Tado app says it's all connected and working, but when I raise the temp, although the app says it's heating, the boiler doesn't fire. If I press the boost button on the wireless receiver the boiler fires…
Good morning, I am a loyal customer of yours but I would like to suggest a small change to the settings of the tado valves. During the summer period when the heating system is off the valves are closed in the sense that all the valves close the radiators forcing the valve spring keeping it closed, over time the valve…
Ik heb een warmtepomp, welke ik met deze buitentemperaturen op de modus 'koelen' heb gezet. Echter staan de radiatoren nu dicht, omdat de Tado thermostaat/temperatuursensor niet op de koelen kan worden gezet. De temperatuur in de woning is nu ook circa 25-26 graden en ik kan ook niet 'vals spelen' door de gewenste kamer…
Hello community, Many of you have expressed interest in learning more about how / whether tado° includes community feature requests in its product development process. Here’s a quick overview of how your feature requests reach tado°’s decision makers. (Please note that ‘feature requests’ refer to posts made in the…
Message from tado°: Hello all, The end of support of older iOS versions, as described below, was made with considerations linked to Matter/Thread protocols linked with tado° X To begin, iOS 16.4 is required by Apple for some significant improvements to Matter. (16.1 is the minimum requirement for Matter). Moreover, 16.4 is…
Hi, thermostat has been working flawlessly for 2 years+ but now I can't access the app when on local network. I can connect via 4g on phone or local WiFi with VPN. I'm using Synology router where I've made no resent changes. Any suggestions welcome. Thanks
Dear Forum Community, This forum was created to help users solve their problems, questions, and to make the most out of their tado°. We want to keep the atmosphere constructive, so we ask that you follow these basic rules. We look forward to interesting comments, conversations, and discussions. To make sure that everyone…
Dear Community Members, This part of the forum is intended to help us track the features that you, our customers, are interested in. We understand that you, as members of our forum, tend to represent more experienced users, often with in-depth knowledge of not only tado°, but similar products and services as well. We feel…
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