Got a technical question about the hardware or the app? Find help here!
Help make tado° better for you.
I am in the process of extending my Tado setup to include the underfloor heating zone we have in one room. Currently that is still controlled by an old Dataterm multi zone system. So I have a bit of a complex wiring set up, and I can't control the UFH from Tado. So I installed a wired Tado thermostat and ran a cable back…
Hi, I'm a user of tado thermostat cabled with a radiant r2k heater. As some other Italian users we have an issue with domestic hot water when the thermostat is cabled with opentherm configuration. When the thermostat work as heating the domestic hot water works too. But when the thermostat reach the temperature set, the…
The current schedule system provides a "switch off all rooms" feature. This is useful but it would be even better if rooms could be switched off individually. At the moment the only way to remove a room from the schedule, without resorting to "switch off all rooms" is to go to each room's schedule and switch off the…
Hi, My previous setup worked well. It’s a boiler with a cylinder and water tank. I purchased the V3+ Wireless Smart Thermostat with starter kit and programmer with hot water. I followed the instructions and all is set up with one big issue. The heating only turns on when the hot water in the app is turned on. Any tips how…
I’m unable to switch off the heating using the wireless sensor / app i Installed a wireless thermostat kit. The boiler is VITODENS 050-W, BPJD-24 and the previous wireless receiver was EPH. This was what the original wire config it doesn’t look like opentherm was wired when the original receiver was and from my…
I have installed the Wireless Smart Thermostat X - Starter Kit incl. Programmer with Hot Water Control and OpenTherm on my vaillant eco tec pro 28 boiler. Is the wireless thermostat not accurate as to how warm the house is? Because it feels really cold but thermostat says 19 degrees with heating being off??
User Story: As a Tado° Smart Thermostat X user with multiple heat sources controlled by multiple Tado° Smart Thermostat X devices, I want to apply flow temperature optimization to more than one heat source via the Tado° Smart Thermostat X device that controls each heat source, so that I can efficiently manage the heating…
Message from tado°: Hello all, The end of support of older iOS versions, as described below, was made with considerations linked to Matter/Thread protocols linked with tado° X To begin, iOS 16.4 is required by Apple for some significant improvements to Matter. (16.1 is the minimum requirement for Matter). Moreover, 16.4 is…
Hello community, Many of you have expressed interest in learning more about how / whether tado° includes community feature requests in its product development process. Here’s a quick overview of how your feature requests reach tado°’s decision makers. (Please note that ‘feature requests’ refer to posts made in the…
Hi, thermostat has been working flawlessly for 2 years+ but now I can't access the app when on local network. I can connect via 4g on phone or local WiFi with VPN. I'm using Synology router where I've made no resent changes. Any suggestions welcome. Thanks
Dear Forum Community, This forum was created to help users solve their problems, questions, and to make the most out of their tado°. We want to keep the atmosphere constructive, so we ask that you follow these basic rules. We look forward to interesting comments, conversations, and discussions. To make sure that everyone…
Dear Community Members, This part of the forum is intended to help us track the features that you, our customers, are interested in. We understand that you, as members of our forum, tend to represent more experienced users, often with in-depth knowledge of not only tado°, but similar products and services as well. We feel…
It looks like you're new here. Sign in or register to get started.