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Hi, I need to replace my old FAR thermostatic valve with a Tado smart valve. Should I remove this white plastic part from the old valve? Do I need a specific adapter that isn't included? I think the old valve is m28x1,5. Thanks.
Hi Just got the V3+ How do I control my heating if the internet goes off?
I really do not understand it normally Central heating should be off before target temp is met how does Tado control this
I have an old conventional oil boiler Gerkos GEM with a separate hot water tank. The previous programmer was an ancient Flash one, with options for central heating + hot water / hot water only ie: not just CH. This must be a feature of the old system, but it would be nice to be able to link in the app rather than have to…
I am resorting to this forum as despite numerous messages and emails I still have not had an answer to a simple question and now have no heating This is not a great start to my purchase I have a newtec ty_90b/c and am replacing it with a v3 starter wired. My boiler is a Worcester com I 35 cdi. I have an additional wire in…
My system is set as “Gravity Fed”, controlled by a wireless air thermostat which (correctly) turns on both the Hot Water Relay and the Pump Relay when thermostat requires. I have now fitted a Thermostatic Radiator Valve in an another room from where the air thermostat is fitted. This turns on and off the pump relay when…
Hello all I’m an architect and planning to install a new gas combi boiler in my terraced house and would like to use Tado X. The goal is to have Opentherm control (to benefit from weather and load compensation) via Tado X on all existing 6 heating zones (5 radiator zones, 1 UFH zone). I understand Tado can handle Opentherm…
I had my system set up but somehow deleted it! Anyway had to set the whole home up again but now when I try adding my devices it won’t do it. Scans the barcode and I type in manually but when it states register it then comes to try again or support not adding devices ? Help
Hello Community, Please be advised that tado° customers may still be experiencing degraded device performance due to ongoing server issues. Smart AC Control users are most affected, but a small subset of users with tado° thermostats are also experiencing problems. tado° is doing its best to resolve this issue as quickly as…
Hello community, Since last week, eligible customers in the UK should have received their tado° X upgrade offers by email. Eligible customers were those for whom the upgrade was technically feasible, who were with tado° for a defined amount of time, who were subscribed to the newsletter. Please use this thread to let us…
Hello community, We are pleased to announce the release of a new Flow Temperature Optimization feature for tado° customers with V2, V3, V3+, and X devices directly connected to a boiler or heat source. Flow Temperature Optimization at a glance With Flow Temperature Optimization, you can avoid overheating your central…
Dear community, We are happy to announce that, as part of our ongoing tiered rollout, the V3+ Offline Smart Schedule is being made available to interested tado° users via the community forum. Due to compatibility considerations, this offer is only available to community members with V3+ heating starter kits or add-on…
Hello community, Many of you have expressed interest in learning more about how / whether tado° includes community feature requests in its product development process. Here’s a quick overview of how your feature requests reach tado°’s decision makers. (Please note that ‘feature requests’ refer to posts made in the…
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