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The problem is: If I connect all the smart radiator thermostats to my zone controller and I don't want to heat any room (because it is summer now) this results in all the radiators being 'closed' (or 'blocked'). This makes the total central heating system volume smaller (since the radiators are essentially cut off from the…
I've been using Energy IQ meter readings in the Tado app for several years now so that I get the consumption estimates. My smart meter was recently replaced, which means my meter is now 'zeroed' - how do I deal with this in the Tado app with meter readings? Will it be smart enough to figure out that my consumption didn't…
I have 7 Smart Radiator Thermostats. Yesterday, the one in my bathroom went offline, so I changed the batteries with a couple of brand new Amazon AAs. When it came back on line it was reading several degrees warmed than the real temperature, which was odd, so I amended the offset. Three hours later I got a low battery…
I have an EERO router, but I have no USB port for my central heating bridge. Is there a workaround?
The Tado X support site still states that using a different smartphone will cause connectivity issues. This means that if you change your smartphone and encounter a problem or want to add more Tado X products, you have to factory reset everything and start again.
It would be useful if we could disable geofencing for hot water so that if we go out or go away the heating turns off but the water is heated as per the regular schedule. The current options of either having the water permanently on or permanently off in away mode are not really ideal at all.
Hi, I currently have a Drayton LP822. The boiler has a hot water tank. I have looked at wiring guides online and everything seems straightforward, however, once i removed the Drayton LP822 I can see 10 wires (not including an additional 3 earth) and I can't make sense of how to wire this correctly. Any help would be…
Hello community, Many of you have expressed interest in learning more about how / whether tado° includes community feature requests in its product development process. Here’s a quick overview of how your feature requests reach tado°’s decision makers. (Please note that ‘feature requests’ refer to posts made in the…
Message from tado°: Hello all, The end of support of older iOS versions, as described below, was made with considerations linked to Matter/Thread protocols linked with tado° X To begin, iOS 16.4 is required by Apple for some significant improvements to Matter. (16.1 is the minimum requirement for Matter). Moreover, 16.4 is…
Hi, thermostat has been working flawlessly for 2 years+ but now I can't access the app when on local network. I can connect via 4g on phone or local WiFi with VPN. I'm using Synology router where I've made no resent changes. Any suggestions welcome. Thanks
Dear Forum Community, This forum was created to help users solve their problems, questions, and to make the most out of their tado°. We want to keep the atmosphere constructive, so we ask that you follow these basic rules. We look forward to interesting comments, conversations, and discussions. To make sure that everyone…
Dear Community Members, This part of the forum is intended to help us track the features that you, our customers, are interested in. We understand that you, as members of our forum, tend to represent more experienced users, often with in-depth knowledge of not only tado°, but similar products and services as well. We feel…
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