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Hi all, I have a strange effect when I add a Smart Radiator Thermostat to a room with a Smart Thermostat. When I add the Radiator Thermostat to the system there is no problem and I can manage it (in a seperate room), but when I move it to the room with the Smart Thermostat the Smart Thermostat set the temperature…
It took me days to work out why my bathroom rad wasn't coming on in the mornings (and it's been blooming cold recently!). It turned out the room's manual control setting was "Until ended by user" and someone had twiddled the knob. I kept checking the room's schedule screen and a warning there would have saved me days of…
Hi everyone, I just installed Tado X and I have added all thermostats to the tado App. However I can't add them to Google home when following tado X official instructions (https://help.tado.com/en/articles/9184568-how-can-i-set-up-my-tado-x-devices-with-google-home): In the tado° app: Open the tado° app. Select Settings >…
I am considering subscribing to Auto-Assist. but am loathe to after spending best part of £600 installing the kit. I am a little opposed to subscribing, mainly because the technology exists already within the app, and it costs Tado £0 extra to activate it. I've spent £600, I don't really want to be tied into a…
Dear community, We are happy to announce that, as part of our ongoing tiered rollout, the V3+ Offline Smart Schedule is being made available to interested tado° users via the community forum. Due to compatibility considerations, this offer is only available to community members with V3+ heating starter kits or add-on…
Hi, although I think this is a basic question I haven’t been able to find reliable info here or elsewhere on how to do it… l literally just want to add two radiators to one room! There’s nothing complicated about my setup - 4 x Smart Radiator Thermostats and a Wireless Temperature Sensor. Can someone explain to me as if I…
As many will know I have a Tado X system, 16 x Rad valves with Wireless X Receiver. I use the Tado Android App on a Pixel Fold 1 running Android 15. Since I had this system I have tried a number of times to use the Matter Device Linking option. I have been able to make it work only by factory resetting the Rad Valves. The…
Simple, the matter integration could have the hot water end point.
I've noticed recently my Thermostat is opening and closing the relais quite often. The boiler activates for maybe a minute and then turns off again. This is not sufficient to get the water into the whole system. Yet, the care & protect is reporting it is 100% heating several rooms. This behaviour makes that the rooms are…
Hi, thermostat has been working flawlessly for 2 years+ but now I can't access the app when on local network. I can connect via 4g on phone or local WiFi with VPN. I'm using Synology router where I've made no resent changes. Any suggestions welcome. Thanks
Hello community, Since last week, eligible customers in the UK should have received their tado° X upgrade offers by email. Eligible customers were those for whom the upgrade was technically feasible, who were with tado° for a defined amount of time, who were subscribed to the newsletter. Please use this thread to let us…
Hello community, Many of you have expressed interest in learning more about how / whether tado° includes community feature requests in its product development process. Here’s a quick overview of how your feature requests reach tado°’s decision makers. (Please note that ‘feature requests’ refer to posts made in the…
Dear Forum Community, This forum was created to help users solve their problems, questions, and to make the most out of their tado°. We want to keep the atmosphere constructive, so we ask that you follow these basic rules. We look forward to interesting comments, conversations, and discussions. To make sure that everyone…
Dear Community Members, This part of the forum is intended to help us track the features that you, our customers, are interested in. We understand that you, as members of our forum, tend to represent more experienced users, often with in-depth knowledge of not only tado°, but similar products and services as well. We feel…
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