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December 2024/ January 2025: Community Fibre / Linksys Router Blocking App
Hi, thermostat has been working flawlessly for 2 years+ but now I can't access the app when on local network. I can connect via 4g on phone or local WiFi with VPN. I'm using Synology router where I've made no resent changes. Any suggestions welcome. Thanks
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tado° X Upgrade Offers
Hello community, Since last week, eligible customers in the UK should have received their tado° X upgrade offers by email. Eligible customers were those for whom the upgrade was technically feasible, who were with tado° for a defined amount of time, who were subscribed to the newsletter. Please use this thread to let us…
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What’s the deal with feature requests?
Hello community, Many of you have expressed interest in learning more about how / whether tado° includes community feature requests in its product development process. Here’s a quick overview of how your feature requests reach tado°’s decision makers. (Please note that ‘feature requests’ refer to posts made in the…
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Netiquette and forum rules
Dear Forum Community, This forum was created to help users solve their problems, questions, and to make the most out of their tado°. We want to keep the atmosphere constructive, so we ask that you follow these basic rules. We look forward to interesting comments, conversations, and discussions. To make sure that everyone…
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Please search for your request before opening a new thread.
Dear Community Members, This part of the forum is intended to help us track the features that you, our customers, are interested in. We understand that you, as members of our forum, tend to represent more experienced users, often with in-depth knowledge of not only tado°, but similar products and services as well. We feel…
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Can't add Smart Radiator Thermostat to room with Smart Thermostat
Hi all, I have a strange effect when I add a Smart Radiator Thermostat to a room with a Smart Thermostat. When I add the Radiator Thermostat to the system there is no problem and I can manage it (in a seperate room), but when I move it to the room with the Smart Thermostat the Smart Thermostat set the temperature…
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Worcester Bosch Greenstar 25i ErP boiler
Moved into new house about 6 months ago and it has a Bosch 25i combi boiler and had a Hive thermostat fitted. The Hive was just the thermostat with wireless receiver but no hub. I've bought a V3+ wireless starter kit as I read the Bosch doesn't support opentherm for the modulation. Then followed the instructions for…
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Can you replace Danfoss TPOne-M with the Wired Smart Thermostat X?
Hello! Hoping the community can help me out on this one! I have a Danfoss TPOne-M installed in my new build, which controls the heating only. I'm interested in replacing it with the Thermostat X, but I'm struggling to understand whether its ok to replace it as customer agents on the ChatBot take hours to reply and the…
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Dry Mode Getting Jammed Home Assistant AC V3+
Dry mode is getting jammed on my Home Assistant instance. Won't allow any changes of mode from the App or Home Assistant after a period of time. The only way to get drying to show up on my home assistant thermostat card, with my Daikin is by: Setting up my Tado Smart Schedule with the Dry setting on. Activating Auto Mode…
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Tado X devices randomly dropping off the network
I replaced my legacy Tado system with Tado X and I realised, that my devices randomly drop off Thread network. Never had that issue previously. Same location of bridge and end devices. They just drop off randomly but usually at least a couple of devices are offline. They are not even the furthest away devices from the…
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Why Energy IQ is so bad?
Hey. I am pretty new to Tado. I have Tado X with opentherm termostate. I provided meter reading frequently. I provided few of them but here is intresting point regardless of then the Energy IQ is incorrect and seems to underestimate the consumption. So I provided reading on 1st January, then few more and last one on 18th.…
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Room no longer getting up to temperature
Before Christmas I installed a wireless Tado thermostat to control the whole house. It worked fine but I wanted to be able to control the bedrooms separately so I don't heat them during the daytime. To do this I bought four smart TRVs to fit on the upstairs bedroom radiators. Since fitting these I've found the system not…
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Accessory is not reachable in Homekit
So my bridge lost connection with HomeKit. It works fine in the Tado app, I can access Home and Tado away from home so I know my network is fine. Can see Philips hue in HomeKit. I tried a reset and hard reset. I can see the bridge when I use camera and it grabs the numbers. I click the bridge and it says connecting, then…
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Strange noise in the night
Hi all One of my tado radiator valves has been making a strange noise in the night (usually this one will be the only one on) this used to only be occasionally but it has got worse and is now every night. I have videod this and linked in here https://app.box.com/s/f2emw5eaau01s0lh00li9o0oumiy6ojs I have tried removing and…
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Worcester Bosch EMS2
It appears Tado is able to work with older Worcester Bosch Boilers with HT-EMS. Possibly some others Bosch ones with EMS+ ? It will also work on Relay (R01), On/Off Mode, but this will NOT modulate the boiler. All new boiler installations in the uk have to confirm to EnergyPlus Regulations. This means having some of…
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Geen verbinding Tado x thermostaat met bridge
Hallo allemaal Ben net nieuw op dit forum en heb gelijk een vraag Ik heb de starterkit X gekocht en volgens de app geprobeerd een aansluit schema te vinden voor een calormatic 350 thermostaat van vaillant de app zegt niet mogelijk van wege ebussysteem. Uiteindelijk via de goede support via email met Tado toch tot een…
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TADO X - support cannot set water temperature
Hello everyone, I installed my first Tado X kit with thermostat yesterday, set in Opentherm mode. As I have read in the forum, many complain about the fact that it is not possible to manually set the water heating and domestic hot water temperatures in the tado APP. Obviously my boiler doesn't allow me to set these…
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Worcester Bosch 30Si Ebus
I have a Worcester Bosch Greenstar 30Si Compact ErP combi boiler thats currently controlled by an on/off Hive thermostat. I would like to switch away from the Hive to a thermostat that will modulate the boiler using the ebus terminals on the boiler. After plenty of reading I'm led to believe the Tado Wired Smart Thermostat…
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Rewiring Wireless Receiver from an UP2 programmer
Hello! I only have five wires from the old U2 programmer, live, neutral and earth which I'm ok with. The hot water has two black wire (terminals 3 & 4), but does it matter which wire go into the HW NC or the HW No on the Tado. Thanks in advance
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I cant find the wiring in my boiler
I cant find the wiring that is on any image I can find i just have brown blocks and not the labeled ones that are in the pictures on any set up I've found
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vitodens 111-w open therm
hello everyone, I have such a set Smart Radiator Thermostat and Wireless Smart Thermostat Starter Kit V3+ (OpenTherm) - for Combi Boilers and Vitodens 111-w B1LF combi boiler. my question is how to connect and what to change in the boiler stage to work in open therm mode. best regards bart
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Pump not working for hw.
I have just installed V3+ and ch is working fine. However hw is not working because the is no connection from bridge (hw) to the pump. How do I connect the pump so that it doesn’t also turn on the ch? thank you in anticipation jmc
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Show warning on Schedule for a room ignoring the schedule because "Until ended by user" is in force.
It took me days to work out why my bathroom rad wasn't coming on in the mornings (and it's been blooming cold recently!). It turned out the room's manual control setting was "Until ended by user" and someone had twiddled the knob. I kept checking the room's schedule screen and a warning there would have saved me days of…
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Can't add Tado X devices to Google Home
Hi everyone, I just installed Tado X and I have added all thermostats to the tado App. However I can't add them to Google home when following tado X official instructions (https://help.tado.com/en/articles/9184568-how-can-i-set-up-my-tado-x-devices-with-google-home): In the tado° app: Open the tado° app. Select Settings >…
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For those that use Auto-Assist, do you think it saves you £25 per year?
I am considering subscribing to Auto-Assist. but am loathe to after spending best part of £600 installing the kit. I am a little opposed to subscribing, mainly because the technology exists already within the app, and it costs Tado £0 extra to activate it. I've spent £600, I don't really want to be tied into a…
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V3+ users can now request Offline Schedule
Dear community, We are happy to announce that, as part of our ongoing tiered rollout, the V3+ Offline Smart Schedule is being made available to interested tado° users via the community forum. Due to compatibility considerations, this offer is only available to community members with V3+ heating starter kits or add-on…
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Underfloor heating and radiators
Hi, I have a wired thermostat I replaced for my underfloor heating. I have a wireless thermostat for my radiators along with some smart radiator valves. The problem I seem to be having is when the underfloor heating is turned on, radiators are heating up also. The undfloor heating is on a separate actuated valve, and aways…
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Tado X Install with Valliant Ecotec 837 Plus boiler + VR33
Hi, I have purchased the Tado X Starter kit for use with my Ecotec 837 Plus boiler. I am aware that Tado X requires Opentherm which my boiler doesn't natively provide, and thus have purchased a VR33 adapter to install (via the X31 socket on the main boiler pcb). Does anyone have any further installation info/advice? Also,…
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Router problem with valves
Hi,i just bought tado x valves with tado x bridge.i bought i tp-link and a simcard. i followed the instructions,i can connect the bridge. When i try to connect the valve,it reports "matters credentials generated" and then "verify the connection to "my ssid". here it hangs for minutes then reports failed to connect. i…
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Need help with tado°
I'd like to describe my newest experience with Tado support. I have some problems with hot domestic water - it gets heated to too high temperature. What feedback I got from Tado representative: "That may be the reason the OT connection is not fully compatible. An installation tado° Smart Thermostat directly to your boiler…
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Tado X Thermostats Disconnecting.
I installed Tado X yesterday. As I purchased a number of kits I have the following. 2 Thermostats 1 Bridge 2 Wireless REcievers 20 Tado X Thermostats. Worked fine overnight, but now 10 of the Thermostats are off-line and not connected. This would make the system unreliable for me as when I travel the risk of not having…
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Wiring Question?
I am trying to connect my wireless receiver x to my boiler. The app says to use X9 block with wire grey and black. The boiler manual says connecitons 1 and 2 are for themeture control and remove the jumper when connecting. The connection on connection 2is a brown wire not black, do i just change the colour im using to…
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Matter Device Linking
As many will know I have a Tado X system, 16 x Rad valves with Wireless X Receiver. I use the Tado Android App on a Pixel Fold 1 running Android 15. Since I had this system I have tried a number of times to use the Matter Device Linking option. I have been able to make it work only by factory resetting the Rad Valves. The…
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How to add two radiators into one room
Hi, although I think this is a basic question I haven’t been able to find reliable info here or elsewhere on how to do it… l literally just want to add two radiators to one room! There’s nothing complicated about my setup - 4 x Smart Radiator Thermostats and a Wireless Temperature Sensor. Can someone explain to me as if I…
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Non Tado connected radiators are always on.
Hello All, Firstly, the setup I have is: 8 Smart Radiator Thermostat X, one Wireless Temp Sensor, and a Programmer connected to my Combi Boiler Logic Max C35 via OpenTherm. Now, in the app, my Hot Water setting and the Flow Temp Optimization is usually set to 60 Degrees, but I have tried to set it to 40 degrees in hopes it…