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What’s the deal with feature requests?
Hello community, Many of you have expressed interest in learning more about how / whether tado° includes community feature requests in its product development process. Here’s a quick overview of how your feature requests reach tado°’s decision makers. (Please note that ‘feature requests’ refer to posts made in the…
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The end of IOS 15 Support
Message from tado°: Hello all, The end of support of older iOS versions, as described below, was made with considerations linked to Matter/Thread protocols linked with tado° X To begin, iOS 16.4 is required by Apple for some significant improvements to Matter. (16.1 is the minimum requirement for Matter). Moreover, 16.4 is…
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December 2024/ January 2025: Community Fibre / Linksys Router Blocking App
Hi, thermostat has been working flawlessly for 2 years+ but now I can't access the app when on local network. I can connect via 4g on phone or local WiFi with VPN. I'm using Synology router where I've made no resent changes. Any suggestions welcome. Thanks
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Netiquette and forum rules
Dear Forum Community, This forum was created to help users solve their problems, questions, and to make the most out of their tado°. We want to keep the atmosphere constructive, so we ask that you follow these basic rules. We look forward to interesting comments, conversations, and discussions. To make sure that everyone…
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Please search for your request before opening a new thread.
Dear Community Members, This part of the forum is intended to help us track the features that you, our customers, are interested in. We understand that you, as members of our forum, tend to represent more experienced users, often with in-depth knowledge of not only tado°, but similar products and services as well. We feel…
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Change Temperatures for all Smart Rad Valves
I'd like the functionality to be able to change the temperature of all the Smart Rad values at the same time, so perhaps reducing the temperature setting all the valves at the same time
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Professional Installers - Glasgow Area
Is there a list of approved installers for Tado X? I'm looking for a heating engineer in the Glasgow area who approved Tado X installer. Looking to get confirmation on compatibility on new Baxi 800 system 2 boiler with OpenTherm control on the Tado X (S-Plan setup - 2 heating zones + unvented hot water). Have already…
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Anyone else failing to connect their thermostat?
My wireless receiver is connected as is the tado Bridge X that I also bought. But I cannot get the wireless thermostat to connect - I’ve tried everything suggested in the Help topics and tado customer service haven’t been able to solve it. So just wondering if anyone else had major problems and how they finally resolved…
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V3+ users can now request Offline Schedule
Dear community, We are happy to announce that, as part of our ongoing tiered rollout, the V3+ Offline Smart Schedule is being made available to interested tado° users via the community forum. Due to compatibility considerations, this offer is only available to community members with V3+ heating starter kits or add-on…
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Tado X - hot water boosting
Hi all, I am thinking about moving from another system to the Tado X with heating and hot water. I have noticed some posts with people mentioning there are hot water features missing from the previous version (V3+). I understand via the app the hot water can work on a schedule, but via the app can the hot water be boosted…
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I have a technical question
My tado app is not connecting to any off my devices
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Replacing the wiring on the v3+ EU starter kit with 5-core cable
Hi. About to install the EU starter kit into my Worcester Bosch 42Cdi Combi. The receiver comes with a pre-wired supply cable with live & neutral. The other cable included consists of a black, grey and orange wire. I assumed I could remove the power cable from the receiver and use a 5-core 3095Y cable to do everything…
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Samsung Smartthings hub integration as border router
Hi all, I would like to ask to start the integration of Samsung Smartthings as border router. This integration should solve a lot of issue for the Smartthings users. Thanks Daniele
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Boost Heating All Rooms - manually change duration
Hi, In the Tado X system it would be great if we had the option to adjust the time when the 'Boost Heating All Rooms button' is pressed. The default appears to be 30 mins, but rather than waiting 30 mins and pressing it again it would be great to adjust that time to something else like 60 mins. Also the same thing for the…
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Radiators heating up no call
Hi all, Replaced Drayton LP822 and an old switch master wired thermostat. Boiler is a British Gas 330. I thought the heating was working in winter but now seems to warm up when the hot water is on (and seemingly other times). Tado saying it’s not the system asking for CH. I have 2 zone valves that appear to work but not…
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Low battery alert
I had one of my device for month with low battery alert. Today I replaced with brand new batteries, but device continues showing low battery. Changed again with other batteries, but low battery doesn’t disappear. Device reset doesn’t fix the problem. Removing and readding again the device won’t fix the problem. Unable to…
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Wired Smart Thermostat X - Power?
Hi, Does the Wired Smart Thermostat X require mains power? Wired Smart Thermostat X – tado° Shop Our current thermostat is battery powered, and signals for heat via (2core) low-voltage signal. So we don't have mains power at the location. Can I confirm if the Wired Tado Thermostat X does NOT require mains voltage to…
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All Tado X devices disconnected
Hi all, I upgraded from a Google Nest thermostat to a Tado X earlier in December and since the change I kind of had to battle with this system in a way or the other and I see in the forum I'm not the only (not sure if this is actually comforting). Anyway, after buying the second Bridge X I managed to have all the TRVs…
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Geofencing for free
I've just moved over to tado x from Nest as Nest support is about to expire. I was shocked to find that a standard smart thermostat feature of auto home/away is behind an additional subscription! What a rip off! What is "smart" about tado without it? Having an app doesn't make it smart without it behaving smartly. Tado get…
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Integrating wireless thermostats with an underfloor heating system
Good morning, In my home, I currently have an underfloor heating system controlled by an LG Therma-V heat pump, with two wired thermostats—one per floor—connected via dry contacts directly to the heat pump. I would like to implement a more advanced control solution using the Tado ecosystem to manage the heating in…
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specific Ground heatpump support and smart radiator controls?
Hi, I have a Bosch 7800i ground-source heat pump. I noted that you're not supporting that model with your heat pump controller + Balance. I'm not sure if the current implementation achieves what I would like it to. The Bosch has an external temperature sensor and internet connectivity for weather predictions and sets it's…
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Nest migration - Worcester-Bosch CDi pump problem.
I recently migrated from Nest to Tado - everything was fine except the boiler pump ran continuously regardless of any attempts to stop it! I thought it was something to do with Tado as I hadn’t had the problem with my Nest and logged a support call. It seems no-one else reported this and all my wiring of Tado checked out…
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Tado X Energy IQ Heating Insight
Hi, I am having issues in reported consumption (and related consumption savings) of all radiators in my house reported by the Tado app Energy IQ Heating Insight. My heating provider measures unit consumption remotely so that I can see it with a 1-week delay in my profile on their webpage. In the Tado app, I am using…
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TadoX device names never used for anything
Anyone know why it asks for a device name when adding a new device, but then the app just uses the default name regardless? Super annoying, especially when you have multiple valves in the one room, and have to go around and check them all individually when theres a battery issue, or a comms fault. Worse still, you can't…
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TadoX Matter Thermostat Cluster Missing
Anyone seen this issue? For Wireless Sensors with FW version 251.3, they do not include the Thermostat cluster in Matter, only the sensor clusters for temp and humidity. This means you can not control your room via Matter (like Home Assistant or Apple Home). It seems to be available on sensors running FW 251.4, but the…
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Tado X Wireless Receiver Sending Incorrect Information to OpenTherm Boiler
I'm trying to setup a Tado X system to use OpenTherm to control my Combi Boiler and it is not working. Setup: Vaillant ecoFIT sustain 835 combi-boiler, Tado Wireless Receiver, Tado Wireless Thermostat, Tado TRV's I first setup the system in relay mode and it worked fine. I then added a Valliant V33 OpenTherm module to the…
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Wireless receiver zone
Hi. I understand that you can only have 1 receiver per system but can you pair the reciever to only 1 thermostat? I have 2 zones, one upstairs sone controlled with a wired thermostat and multiple trv’s. The. The downstairs zone that I can’t use wired so want to use the wireless receiver. Both thermostats seem to be…
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Homekit resume schedule
Despite having the Manual Control function set to “util next automatic change”, the programma does not resume if i change something in Homekit or use a Homekit automation: ie it remains at the setting as per the last Homekit change. Any tips??
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Wireless Receiver X won’t factory test and connect to wifi
Long story short wired in my UK wireless receiver X, and when I tried to connect it to the WiFi it failed, my fault I picked the wrong network. So I tried a factory reset, but that doesn’t seem to work, it just sits there with the power light on, occasionally is it a faulty unit or can someone suggest anything, I have had…
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Danfos tp1
Hi all, new to the group.. Is there a direct replacement for the above, it’s a dual zone upstairs and down stairs, both are controllers…. Is there a tado I could just replace them both with…? Cheers Tim
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confused by rooms and zone controllers
Morning all, I recently installed a Tado X system and not sure I had set it up correctly. We have a large open plan area consisting of a sun room, a kitchen and a dining room. There are 4 radiators so I installed a tado X TRV. on each and a wireless temp sensor in the dining room. I also have a lounge which stays…
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App logic under limit cases
Hi everyone. I just installed the TVRs in all of my house's 5 radiators, toghether with the Tado X Thermostat. I have a normal boiler (Ariston Clas HE), and I live in Italy. I'm new to smart thermostats and TRVs, but I find incredibly problematic the behaviour I just discovered: Using the app function "BOOST" which opens…
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Setting Up Smart Heating System with Viessmann Boiler and Tado X
Hello, I am building a new villa where I will install a gas boiler Viessmann Vitodens. There will be an underfloor heating on both floors and 2–3 radiators in the living room. Currently, in am using a Tado V3+ setup with a smart thermostat and smart radiator thermostats. In the new villa, I want to create multiple zones…
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Installing to Apple Home Hub
I was induced to swap due to Nest 2 being made obsolete later this year. Had an electrician install the receiver. Both are connecting to the Home hub but the heating is not switching on. Does anyone have any ideas. I have uninstalled and factory reset both units. I found a Reddit thread that suggested installing to Home…
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VoiceOver
Goedendag. even het volgende, ik ben namelijk een blind persoon en gebruik VoiceOver op de iPhone. Nu heb ik ontdekt dat de app op de iPhone is veranderd maar in de VoiceOvermodes werktdit niet geheel goed in samenwerking met mijn Mitsubishi heavy industries airco. Wat wil het geval zodra ik de modus wil instellen is er…