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December 2024: Linksys Router Blocking App
Hi, thermostat has been working flawlessly for 2 years+ but now I can't access the app when on local network. I can connect via 4g on phone or local WiFi with VPN. I'm using Synology router where I've made no resent changes. Any suggestions welcome. Thanks
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tado° X Upgrade Offers
Hello community, Since last week, eligible customers in the UK should have received their tado° X upgrade offers by email. Eligible customers were those for whom the upgrade was technically feasible, who were with tado° for a defined amount of time, who were subscribed to the newsletter. Please use this thread to let us…
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What’s the deal with feature requests?
Hello community, Many of you have expressed interest in learning more about how / whether tado° includes community feature requests in its product development process. Here’s a quick overview of how your feature requests reach tado°’s decision makers. (Please note that ‘feature requests’ refer to posts made in the…
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Netiquette and forum rules
Dear Forum Community, This forum was created to help users solve their problems, questions, and to make the most out of their tado°. We want to keep the atmosphere constructive, so we ask that you follow these basic rules. We look forward to interesting comments, conversations, and discussions. To make sure that everyone…
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Please search for your request before opening a new thread.
Dear Community Members, This part of the forum is intended to help us track the features that you, our customers, are interested in. We understand that you, as members of our forum, tend to represent more experienced users, often with in-depth knowledge of not only tado°, but similar products and services as well. We feel…
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OpenTherm/Modulation of Nefit NXT HRC24 CW3 doesnt seem to work with Tado X wireless receiver.
Hi, I have a question regarding OpenTherm/modulation on my heating system. I am suspecting that it only works on Relay and not OpenTherm. I have installed everything according to the installation steps in the Tado app. I have made the following Observations: When my Tado x heating devices require heat but only 1 out of 3…
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I can't log in to the TADO app (Android).
Hi, I purchased TADO products and installed the Tado app for Android. I have created an account that I log in to via the website, but in the app I am still stuck on the screen where I enter my login details and after submitting them nothing happens. I tried logging in on the same WIFI network on my tablet in the app and it…
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Calendar viewer
Hi all in my previous smart thermostat I was a calendar viewer that was very useful, basically is a calendar with a month viewer where for each days where the thermostat was on, appear a red dot under the day, this is very useful to have a fast view of the days where the thermostat operate, and by clicking on the…
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Tado X Installation Issues (UK)
I’m moving from a Honeywell Evohome system to Tado X. Unfortunately I’m having issues. The installation of the Wireless Receiver, the Thermostat and the 1st 4 radiator valves went fine. Now the next 3 will not pair. It seems that it could be a range issue (but the distance is not far). When pairing I never get the…
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TRV temperature setting vs room temperature
Hi All, I am planning to buy a full Tado system but I wonder if the TRV is measuring the temperature and it is mounted to the radiator, how could it give you the precise heat in the room what you need? As far as I know the max temp is 25 Celsius on the TRV, so is it enough to heat up the room to 21-22 Celsius? Thanks for…
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Can’t add 2 houses?
How can I add my 2 separate properties on to one account it doesn’t seem to allow me to do this
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Mixed System with UFH - Wiring to Manifold
Hi, My plumber is in the process of installing Tado for my new heating system, which consists of: Boiler (Vaillant ecoTEC plus 630) Megaflo/Hot Water Cylinder Radiators for the loft and first floor 3x Wet Underfloor Heating zones for the hall, kitchen/diner and utility/bathroom I was told by Tado support that my system is…
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Tado for water underfloor heating?
Hello, I would like some advice. I have centralized underfloor heating. Currently in each zone, there are 5, I have a standard thermostat from Fantinicosmi wired that I would like to replace with 5 tado. In this way I can regulate the temperature between night and day. Do you recommend tado? Does anyone have the same…
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Tado X wireless receiver connected to WIFI but not connecting to internet - Offline in the app
I woke up today and found my tado wireless receiver offline. It initially appears to connect to WIFI and internet but after a few mins or less the left wifi indicator remains positive, the middle one goes out and the right one pulses. The device has the latest firmware 246.2 but remains unresponse and offline in the app. I…
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Help Installing
I have a Worcester bosch Greenstar SI compact boiler but not sure on the wiring where the cables go Can someone help please?
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Add a hot water 1 hour boost button in app
To save going into scheduling for short periods or having to switch hot water off rather than defaulting to the next change please add a simple 1 hour boost button.
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Looking for a smart Thermostat with a programmable app
I am looking for a smart thermostat for a hall that is not occupied daily but has meetings set down in a calendar. the heating system has three zones which are separatly controlled with motorised valves. Can this be programmed in to the tado App. thanks
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Tado app does not work while on WiFi
My system has been working perfectly for the past 3 years. Out of the blue, I am no longer able to connect to the Tado app when I am on my home WiFi network. I can use the app if I turn off my phones WiFi and connect via mobile data. I can also connect if I turn on wifi on my mobile and activate my VPN. Would anyone know…
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Downstairs underfloor heating now working
Had working heating system for a year and today the downstairs underfloor heating stopped working. Got pretty cold so not good timing. Have wired thermostat and wireless receiver. All showing as connected on the app and heating but no heat is coming. Radiators upstairs are working as normal as is the hot water. I did…
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Eccessivo assorbimento termostato smart tado°
Buonasera sono in possesso di un termostato Tado° Smart Thermostat mod RU 1552420352-2708-0. Ebbene le tre batterie si scaricano quasi immediatamente, ho controllato l'assorbimento attraverso un alimentatore professionale con 4,5v l'assorbimento e di 0.39 ampere (390 ma). Mio figlio ne ha uno identico provato con lo stesso…
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Zones and Devices in the Tado° X API
Hi everyone ! I have created lately a Python script to retrieve the temperature of the Tado° X Devices in my home. This script seems correctly setup since I manage to get /me information and based on my home_id, I manage to get the home_details. When pushing forward and requesting the deviceList…
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Tado V3 pump over run?
I am very happy with my V3+ system. I started by replacing my old Honeywell wall thermostat with Tado wired thermostat. My system is a classic 90’s Y system with Honeywell 3-way valve and programmer I set hot water times via the Honeywell, and CH to constant and let Tado do its thing. Everything is basically as it was…
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Tado urgently needs the certificate for intelligent "hydronic balancing" (Germany)!
In Germany, switching from fossil fuel heating systems to environmentally friendly heating systems is massively subsidized by the government. One criterion for receiving this subsidy (e.g. 55% of the investment sum!!) is the requirement that the heating system in a house is optimized by means of so-called “hydraulic…
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Allow combining Smart AC Control and Smart Radiators in one room
Currently, Tado App doesn’t allow combining Smart AC Control and Smart Radiator in the same room. Please enable this feature.
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Tado X API
It seems that Tado v3 (and under) has a API allowing much more than what Tado X with matter is exposing. It is necessary for a good integration with a home automation system (such as Home Assistant). For example, I would like to be able to change the temperature offset, so I can use my room temp sensor instead of the valve…
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Tado Air Comfort Settings – are they customisable?
I am fed up with my Tado thermostat app telling me my living room is too cold and too humid. It's not. It's 18.2 celsius and the humidity is 52%. This is absolutely comfortable for me. I live in London in a building built in 1760. Yet Tado 'Air Comfort' tells me I'm too cold/too humid. Why can't this be made customisable?…
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Bad experience with tado installation
So, we purchased around 10 months ago an all singing and dancing V3 Tado system to control our heating as recommended by our installer. We knew we were planning on putting in an underfloor system at a later date but was assured it was future proofed and underfloor works with it. Skip forward 10 months and underfloor is…
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Is the geofencing option in schedule timeblocks no longer available?
I used to have an option to make a timeblock not affected by geofencing with my Tado V3+. I upgraded to Tado X and the option is not there when I create or when I edit timeblocks. Anyone else? Anyone know a solution? Logging out and then in did not help for me like for others in other similar posts. In case it is relevant,…
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How do multiple TRVs work?
Existing system: Roomstat and timeswitch with two switching periods per day, manual TRVs. Proposed Tado system: To have a smart TRV in each room each with its own schedule. What happens when the schedule for one TRV says 'off', does it change its setting to 0 degrees? If not does another TRV saying 'on' turn on the boiler…
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Getting connecting to the server has failed..
I get the error only when I connect from my local network wifi. If I use my smartphone from a remote location everything works fine. Please help. Seve
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Airco integration in Tado X
Can you make it possible to integrate my airco’s in the Tado X environment. I own two Mitsubishi SRK60-ZSX-W airco’s and would like to control them together with the Smart Thermostat and Radiator thermostats into one system. Thanks.
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Questions about setting up Tado
Thinking of changing my heating system to Tado and I have a couple of queries... I have a Vaillant EcoTec Pro which I have found out uses Ebus and therefore only V3+ is compatible. Are there any downsides to using V3+ in 2024/2025 and going forward? Another issue I potentially have is that my boiler is located in the…
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extend matter over thread functionality of the X thermostatic valve
Great device, and it connects flawlessly with the thread network on my home assistant. So well that I now have fitted them in all the house. Ahead of the competition. There are a few functions I am missing though: I do not get to see the battery level over matter, nor the option for a firmware update (which might be…
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Worcester greenstar 8000
I have recently wired up the tado V3+ to my boiler but it's not controlling it. Do I need to disconnect the existing RF receiver?
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Upgrading from V3+ to X issue
Here's hoping you can help with my issue. I'm a long time user (9 years) and have recently used the upgrade offer to change to X. I've purchased the wireless receiver and thermostat kit and 8 trv's. AFAIK the receiver works as a thread border router and so I don't need the bridge X The receiver is wired to the boiler using…