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V3+ users can now request Offline Schedule
Dear community, We are happy to announce that, as part of our ongoing tiered rollout, the V3+ Offline Smart Schedule is being made available to interested tado° users via the community forum. Due to compatibility considerations, this offer is only available to community members with V3+ heating starter kits or add-on…
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Official Announcement: Sunsetting IFTTT
Hello Community, Many of you have already seen other threads regarding this topic. However, if any of you missed the threads or did not receive the email announcement, you can find tado°'s official statement regarding the end of its integration with IFTTT below. _____________________ At tado°, we are continually striving…
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Introducing Our New Volunteer Moderators
Hello community, I am excited to announce that three dedicated members of our tado° community—@rafm5, @wateroakley, @martini—have officially been given the rank of Volunteer Moderator. Their continued passion and commitment to this space made them obvious picks for this role. As their title suggests, the three of them will…
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Netiquette and forum rules
Dear Forum Community, This forum was created to help users solve their problems, questions, and to make the most out of their tado°. We want to keep the atmosphere constructive, so we ask that you follow these basic rules. We look forward to interesting comments, conversations, and discussions. To make sure that everyone…
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Please search for your request before opening a new thread.
Dear Community Members, This part of the forum is intended to help us track the features that you, our customers, are interested in. We understand that you, as members of our forum, tend to represent more experienced users, often with in-depth knowledge of not only tado°, but similar products and services as well. We feel…
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Further savings going back to relay?
I have been using Tado wired thermostat through to Vailant ecotec 831 for over five years, using ebus set up. Also have 4 smart tado radiator thermostats in my set up. Has worked without problems. However, the house is 1930s solid brick external walls with double glazing throughout and good loft insulation. Would I gain…
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Considering Tado with Worcester Bosch 30si Compact combi - advice needed!
Hi, I'm considering buying a Tado wireless thermostat with smart TRVs to go with my Worcester Bosch 30si Compact combi-boiler. It also has a Comfort RF controller and remote thermostat built into the front-panel. I've unscrewed the front and can see the electrical connections. I hope you can help me with a few questions:…
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Thermostat seems dead after battery change
Hi After changing the batteries in my thermostat - it seems to be dead.. pressing the button for 3 seconds does nothing, holding for 10 seconds, still nothing... I’m using brand new AAA Duracell batteries. I’ve also try to remove the stat from my Tado account and reinstall - but now the bridge doesn’t seem to be able to…
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New boiler = new tado?
I currently have a condensing boiler with integrated hot water storage (Potterton Powermax HE) with a Tado V3+ Black Edition Wireless Heating & Hot Water Smart Thermostat Starter Kit. I'm getting the boiler replaced with a combi (Worcester Bosch Greenstar 4000). Can the existing tado unit be wired to the new combi boiler,…
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TADO X - support cannot set water temperature
Hello everyone, I installed my first Tado X kit with thermostat yesterday, set in Opentherm mode. As I have read in the forum, many complain about the fact that it is not possible to manually set the water heating and domestic hot water temperatures in the tado APP. Obviously my boiler doesn't allow me to set these…
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"feels like" temperature setting
21c feels quite different depending on the humidity in the room It would be great if the trv would adjust accordingly, depending on the humidity.
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Boiler has runaway
About an hour ago I noticed it getting very warm and I tried to control it via the app and by the wall thermostat. Nothing worked and as the room temperature was approaching 27 deg c, I've isolated it. I've been trying to set up a smart radiatoradiator thermostat today and I wouldn't be surprised if that's something to do…
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Mounting thermostatic valves
Thanks to the previous help. Couple more questions;- It defaults to room 2. I've tried to change it to something else, but the continue bar is still greyed out. I sea whole load of plastic bits in the box, but the ring on the base of the controller looks as if it will go directly onto my radiator. See photos. Am I right?
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valve will not pair. Show tool + 03 code
I am new to Tado. I have collective heating and I am trying to install my valves. Installing the Internet Bridge was quick and easy. Pairing the valves is a nightmare. Following the instructions, I push the pairing button for 3s. The valve vibrate and shows the dash animation. After a while the wrench icon light up with…
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Received an email that the batteries in one of Smart Radiator Thermostats are low
Hi, Every other day I receive an email from Tado that the batteries in one of my Smart Radiator Thermostats are low. However, when I check that TRV in Tado app, it shows that its battery is Good and is full green. Why do I receive those emails if the batter condition is still good?
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Tado V3+ and Vaillant Ebus
Hi, I currently have a Tado V3+ wired starter kit coupled with Tado smart TRV's. I'm about to replace my boiler, will Tado modulate a Vaillant Ecotec Plus? Or am I better to stick with a pure Opentherm boiler like a Baxi or Viessman?
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What is the optimal way to arrange zones?
I have a home with 4 rooms Living room has 3 radiators Main Bedroom has 1 Hall has 1 Theres also three bathrooms, one for each bedroom and hall, they have radiators always open All the rest radiators are tado valves My main objective was to basically separate the house in two zones, living room vs rest, because the living…
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Smart radiator thermostatic valve
just got 4 smart valves. I can't find the qr reader on the app to install them!
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Outdoor toilet radiator out of range of smart thermostat
Hi everyone I’ve just added a load of smart radiator valves to my existing tado system. All rooms have worked fine bar the outside toilet where it seems to be out of range of the smart thermostat bridge. There is a very thick fireplace which I think is the problem. I’ve already put a cat5 socket in the outside toilet.…
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Compatibility between Tado X and Buderus Logamax
Hello, I bought Tado X inteligent thermostat starter kit Multiroom. I have started installation but the app does not recognize my heating system which is Buderus logamax plus GB 162-25 t40s V3 with RC35. It asked me to call for a professional technician. Does it mean that Tado X and my Buderus heating system are…
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Refer a friend not working
Tried to refer a friend via the promotion (20% off for him) on the website and the discount is not applied in the cart. Is this promotion still valid?
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EMS bus support UK
After purchasing a V3+ wireless thermostat kit 10 days ago and being disapointed in it not having EMS bus support I now come accross this you tube video stating that it is now going to be re-instated Is there likely to be any chance of tado upgrading recent purchases, and if not where can you purchase the newer controllers…
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Trv zones
Hi,I currently have a Tado system installed and previously tried using a few smart TRV valves upstairs. However, I removed them after a week because the temperature readings were consistently inaccurate, even after adjusting the offsets. Now, I'm considering upgrading and installing smart TRV valves throughout the house.…
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Open Window Detection Accuracy
Hello, I have recently bought tado x and was disappointed by the open window detection. There should be a manual button to say that the window is opened it shouldn't rely only on fixed changes of Humidity and Temperature ( Some spaces takes more time to lower the humidity and doesn't detect the window is opened) when…
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App has small red circle containing number
I cannot find anything within the app that this alert could be referring to What on earth is it for
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New House - Struggling with Tado!
So I've recently moved into a new house that has Tado installed, however the previous owner took parts away (just got them back) and we have taken over the account. Being new to all this, we are finding it very hard to work out what to do,(we don't even know if there's a subscription haha) We have virgin media internet…
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Zone Setup - Main wireless thermostat to override TRV heat calls
OK, so new boiler fitted and a wireless thermostat put in the lounge room, all other rooms have TRVs fitted. I've setup all the rooms in the app and added schedules, but I want it so that if the lounge is up to temperature then it shouldn't allow other rooms to call for heat. At the moment if a upstairs room calls for heat…
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wiring wired tado
hi, the 'customised' instructions were as clear as mud so here I am. an old setup so a bit more quirky: an old Danfoss timer + thermostat that is connected to the timer potterton promax he plus boiler the timer identifies ON, COM, L and N - but there is a bit of a maze of cables. can anyne suggest what the correct way to…
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Ability to rename device
When batteries are running low I get an email informing me that a particular device in a specific room has an issue. In some rooms I have 4 radiators. I then have to go round ‘blinking’ the stat multiple and watching all the stats in the room to find which one it is. it would be great to be able to rename or give a…
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Dress Plate for the V3 + Wireless Receiver
Hi My new V3+ Receiver occupies a much smaller footprint when mounted in the recess hole that housed the old Controller . Anybody got any ideas on how to dress up cosmetically to avoid tiling , filling & painting etc . In brief I need a dress plate , similar to the dress plate that's available for the wired smart…
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Upgrade to X and lifetime auto assist
Hi! I am wondering whether upon upgrade to X tado will honour the lifetime Auto Assist subscription that was available with some of the previous editions of the kits. I understand that V2/V3/V3+ can't co-exist in one account with X, but I am wondering if it upon upgrade and removal of the old bridge, the subscription would…
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Merged: Multiple homes
This discussion has been merged.
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Multi Home Support
I would like to use tado in my main house and in my vacation home. Currently this is only possible by using one account through the app and the other account using the web-app. I would like to have both available in the same account.
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V3+ attempting to modulate even though it's a relay?
Hi all! Installed my V3+ wired thermostat over the weekend and this morning was the first day it was cold enough to need to fire the boiler. Unfortunately it didn't go well :D The boiler came on for 7 minutes then turned off - not reaching target room temp. It stayed off for a while then came on again for another 7…
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Tado X Thermostat - Matter - Humidity
After adding my tado x thermostat to Apple Home via Matter I can see the temperature reading from the thermostat but not the humidity in my Apple Home. Current Matter standard (1.3) supports exposing humidity readings from a thermostat device type. Is there a particular reason for this? will it be exposed in the future? It…