thermostat setup fail to load
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vcl00e
✭
I have a tado extension kit, and tado thermostat and a tado bridge.
The bridge is not connected to a router as I do not have internet onsite yet
I'm trying to configure the extension kit using the thermostat. The extension kit links with bridge successfully, the thermostat links with bridge successfully, but I cannot get into the setup menu on the thermostat to configure the extension kit to control the hot water. I tried this multiple times at distances between 2 to 5 meters.
Does the bridge need to be connected to a router with internet for the setup menu to work?
Many thanks
The bridge is not connected to a router as I do not have internet onsite yet
I'm trying to configure the extension kit using the thermostat. The extension kit links with bridge successfully, the thermostat links with bridge successfully, but I cannot get into the setup menu on the thermostat to configure the extension kit to control the hot water. I tried this multiple times at distances between 2 to 5 meters.
Does the bridge need to be connected to a router with internet for the setup menu to work?
Many thanks
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Comments
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When I try to get into the setup menu on thermostat it tries for a few minutes then displays fail on the screen0
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Hello vcl00e,
Yes, the Installer's menu would only be able to load if there's an active Internet access.
Best,
Germán
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-- Yes, the Installer's menu would only be able to load if there's an active Internet access. --
Thnx this is a great help. This was a very important requirement! This was not clear in the instructions. Solving the internet connection issue, helped me to get to the next step in the install.
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