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tado API
Does tado have an API ? Where can I find the documentation ?
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December 2024/ January 2025: Community Fibre / Linksys Router Blocking App
Hi, thermostat has been working flawlessly for 2 years+ but now I can't access the app when on local network. I can connect via 4g on phone or local WiFi with VPN. I'm using Synology router where I've made no resent changes. Any suggestions welcome. Thanks
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tado° X Upgrade Offers
Hello community, Since last week, eligible customers in the UK should have received their tado° X upgrade offers by email. Eligible customers were those for whom the upgrade was technically feasible, who were with tado° for a defined amount of time, who were subscribed to the newsletter. Please use this thread to let us…
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What’s the deal with feature requests?
Hello community, Many of you have expressed interest in learning more about how / whether tado° includes community feature requests in its product development process. Here’s a quick overview of how your feature requests reach tado°’s decision makers. (Please note that ‘feature requests’ refer to posts made in the…
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Netiquette and forum rules
Dear Forum Community, This forum was created to help users solve their problems, questions, and to make the most out of their tado°. We want to keep the atmosphere constructive, so we ask that you follow these basic rules. We look forward to interesting comments, conversations, and discussions. To make sure that everyone…
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UK: Tado V3+ wired installation Vaillant ecoTECH Plus 835
Hi All I just replaced my previous thermostat (VRC 470) with the Tado I used the same + and - wires already connected to the boiler and it seems the Tado is not talking to the Boiler. Is there anyone that could help? I'm attaching a picture of the boiler board: I'm aware of this post but it seems I'm aligned with what was…
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Switched to new Broadband provider and can no longer connect to extension kit
I have recently changed from virgin media to Zen for my broadband. When I plug the internet bridge in the virgin router I can get the heartbeat on the extension kit but when I connect to Zen on my Fritz box router I won’t connect at all! Driving me mad! Anyone had similar?
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Rewiring Wireless Receiver from an UP2 programmer
Hello! I only have five wires from the old U2 programmer, live, neutral and earth which I'm ok with. The hot water has two black wire (terminals 3 & 4), but does it matter which wire go into the HW NC or the HW No on the Tado. Thanks in advance
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Tado X Thermostats Disconnecting.
I installed Tado X yesterday. As I purchased a number of kits I have the following. 2 Thermostats 1 Bridge 2 Wireless REcievers 20 Tado X Thermostats. Worked fine overnight, but now 10 of the Thermostats are off-line and not connected. This would make the system unreliable for me as when I travel the risk of not having…
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V3+ users can now request Offline Schedule
Dear community, We are happy to announce that, as part of our ongoing tiered rollout, the V3+ Offline Smart Schedule is being made available to interested tado° users via the community forum. Due to compatibility considerations, this offer is only available to community members with V3+ heating starter kits or add-on…
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Tado Wireless Receiver and Morco Combi Boiler Wiring Issue – Heat LED On, Boiler Not Firing (Sanity
Tado Wireless Receiver and Morco Combi Boiler Wiring Issue – Heat LED On, Boiler Not Firing (Sanity Check Needed) Hi everyone, I’ve been experiencing an issue with my Tado Wireless Receiver and Morco combi boiler setup, and I’d really appreciate it if someone could sanity-check my wiring. The system worked flawlessly for…
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Router problem with valves
Hi,i just bought tado x valves with tado x bridge.i bought i tp-link and a simcard. i followed the instructions,i can connect the bridge. When i try to connect the valve,it reports "matters credentials generated" and then "verify the connection to "my ssid". here it hangs for minutes then reports failed to connect. i…
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Tado X Opentherm / Boiler flow water temperature
Hi, I have Tado X with Opentherm, and today I realized that there are new options to set boiler flow water temperature. But in my case, the maximum temperature that I can set is 44 degrees celsius, is it correct? I would expect to be possible to set a higher temperature, for example 60 degrees. From where is Tado X…
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Weird goings-on this morning – App/Internet Bridge/Smart thermostat - what's happened?
Got down for breakfast to find the room a bit chilly. Checked the app to find the dining room online but all other rooms offline. How can that be? Changing the temperature in the app had no effect so went to the main, smart thermostat. Upped the temperature manually and the heating came on. But the thermostat showed low…
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Compatibility of X Thermostat and Valves with Google TV Streamer
Hello, I am about to purchase the X Thermostat and X Thermostatic Valves, but I came across a review stating they are not compatible with the Google TV Streamer, despite it being a Thread Border Router. I asked about this in the chat on Tado's website, and they referred me to this article: Do I need a Tado Bridge?.…
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Hot Water Turned On Outside of Schedule
Hi Everyone I have just completed my Tado Wireless V3+ Installation with the bridge, wireless thermostat, wireless receiver and 5 TRVs. I followed the installation settings exactly. I have a Y-Plan system with a heat only boiler and a Hot Water cylinder. The HW cylinder has with a Cylinder Thermostat which is set to 65c.…
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Short-cycling boiler, any fixes?
No responses to my previous "New/Old system" query, so I must therefore assume what I am experiencing is 'normal' behaviour. I will try to learn to accept the wildly inaccurate timer switching. So I will ask another question, assuming again if there are no responses, it is again, 'normal' behaviour for Tado: *I turned on…
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Return and refund
I bought the new Tado X system not long after I was notified by you of the system and changed over from my Tado V3 system which once I got the receiver in the right place had become solid reliably over years and years of use. Ever since the system has been a nuisance with the Trvs consistently needing to be reset, with…
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Tado X Install with Valliant Ecotec 837 Plus boiler + VR33
Hi, I have purchased the Tado X Starter kit for use with my Ecotec 837 Plus boiler. I am aware that Tado X requires Opentherm which my boiler doesn't natively provide, and thus have purchased a VR33 adapter to install (via the X31 socket on the main boiler pcb). Does anyone have any further installation info/advice? Also,…
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non-functional Auto assist
I gave in to the fact that the tado app can't do 2 homes, well, I paid for an annual subscription to Apple, I sent you the payment documents and you still didn't turn on auto assist for me in the second home. I don't understand your laziness. I don't like this approach and am considering returning the thermostats and…
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Worcester Greenstar cdi 37 installation
I have the above boiler and followed the installation instructions however even after removing the batteries from my old wireless thermostat the tado receiver doesn’t effectively communicate with my boiler ie when it’s calling for heat the boiler doesn’t respond. Tado helpdesk are now telling me to remove the old boiler…
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No hot water after installation
Hi, I currently have a Baxi duo-tec combi boiler with a wired Drayton thermostat called CombiStat, as well as a Drayton programmer on the wall. The programmer has options for the heating and hot water, these are off, timed, once, and on. The programmer does not control our hot water and this setting is always off. I…
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Moved: Neueinrichtung nach jedem Update
This discussion has been moved.
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Why Energy IQ is so bad?
Hey. I am pretty new to Tado. I have Tado X with opentherm termostate. I provided meter reading frequently. I provided few of them but here is intresting point regardless of then the Energy IQ is incorrect and seems to underestimate the consumption. So I provided reading on 1st January, then few more and last one on 18th.…
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Tado X Programmer Looses Internet Connection
Hi, My Programmer has lost its internet connection twice since I set it up two weeks ago. When it is connected all 3 wi-fi lights are lit, so it has a good strong signal. Restarting it fixes the problem, until next time! I am wondering if the programmer has any difficulties with Mesh wi-fi. I have one name for both 2.4gHz…
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Non Tado connected radiators are always on.
Hello All, Firstly, the setup I have is: 8 Smart Radiator Thermostat X, one Wireless Temp Sensor, and a Programmer connected to my Combi Boiler Logic Max C35 via OpenTherm. Now, in the app, my Hot Water setting and the Flow Temp Optimization is usually set to 60 Degrees, but I have tried to set it to 40 degrees in hopes it…
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Cannot generate Matter credentials in Tado app
Hi! I have an issue where I cannot generate Matter credentials in Tado app. When I was setting the system up, it was buggy and I had to add and remove the devices several times, but eventually I managed to generate Matter credentials. Now, however, there is no way for me to generate any - the option disappeared from the…
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Tado X Device Naming
When adding devices to the Tado X system, there is a prompt to change the name. However making any change seems to have no affect at all.
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Independent rooms.. is it possible?
hello everyone. I have a tado X thermostat in the living room and a thermostatic head in another room. I would like to make the rooms independent: for example, I would like to set the minimum temperature in the room to 19 °C and the temperature in the other room to 20 °C, and have only the boiler for the radiator in the…
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How do I access heating history from previous days?
Just installed my Tado X system yesterday. I have rad valves in each room, a wireless temp sensor and the wireless receiver connected to my boiler. I’m enjoying the extra control so far but I wanted to look at yesterday’s heating history and the app shows yesterday’s date as greyed out with the exception of my hallway…
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Greenstar 28i with digistat optimiser
I have installed a tado system into our WB greenstar 28i which has the digital clock /RF unit. The tado works on its own and you can hear the relay click when you set a demand for CH, but this does not fire the boiler. The remote Digistat optimiser still operates the CH, and I can't figure out how to change this over. Any…
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Can't add Smart Radiator Thermostat to room with Smart Thermostat
Hi all, I have a strange effect when I add a Smart Radiator Thermostat to a room with a Smart Thermostat. When I add the Radiator Thermostat to the system there is no problem and I can manage it (in a seperate room), but when I move it to the room with the Smart Thermostat the Smart Thermostat set the temperature…
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Can't add Tado X devices to Google Home
Hi everyone, I just installed Tado X and I have added all thermostats to the tado App. However I can't add them to Google home when following tado X official instructions (https://help.tado.com/en/articles/9184568-how-can-i-set-up-my-tado-x-devices-with-google-home): In the tado° app: Open the tado° app. Select Settings >…
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Tado X TRV - Keeps asking to mount
I have a few smart TRV X’s and all work perfectly, except one. Quite often one of my radiators starts heating up a lot. On the app I notice it gets a fault and asks me to mount the smart TRV. Hold it for a few seconds and it mounts per the app instructions, and then it works perfectly again and temperature continues to…
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Radiator thermostat error
My thermostat shows a spanner and a 13 and is permanently on. How do I correct t this?