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V3+ users can now request Offline Schedule
Dear community, We are happy to announce that, as part of our ongoing tiered rollout, the V3+ Offline Smart Schedule is being made available to interested tado° users via the community forum. Due to compatibility considerations, this offer is only available to community members with V3+ heating starter kits or add-on…
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Announcement: Flow Temperature Optimization now available for V generations and tado° X (OpenTherm)
Hello community, We are pleased to announce the release of a new Flow Temperature Optimization feature for tado° customers with V2, V3, V3+, and X devices directly connected to a boiler or heat source. Flow Temperature Optimization at a glance With Flow Temperature Optimization, you can avoid overheating your central…
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How do you prepare for cold weather?
Hello community, Although summer is not over quite yet, cold weather will soon be upon us. As a means to help our community members prepare for this time of year, we wanted to create a thread to gather your ideas on the best ways to ensure a comfortable tado° Home throughout the 2024/25 ‘cold’ season. In previous years,…
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What’s the deal with feature requests?
Hello community, Many of you have expressed interest in learning more about how / whether tado° includes community feature requests in its product development process. Here’s a quick overview of how your feature requests reach tado°’s decision makers. (Please note that ‘feature requests’ refer to posts made in the…
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tado API
Does tado have an API ? Where can I find the documentation ?
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Netiquette and forum rules
Dear Forum Community, This forum was created to help users solve their problems, questions, and to make the most out of their tado°. We want to keep the atmosphere constructive, so we ask that you follow these basic rules. We look forward to interesting comments, conversations, and discussions. To make sure that everyone…
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3-day standard for help line answers?
Do I get it right that the helpline needs 3 days to reply to requests? What is the standard for response time?
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Boiler only comes on when heating is on but not when only hot water is on
Hi, I have a strange issue where the boiler only fires when I turn on the central heating, this turns on both the central heating and hot water. Turning just the hot water on, it show in Tado receiver that the hot water is on but the boiler doesn't fire. I believe I have a S plan and the 3rd and 4th pictures are of the…
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If I have smart radiator thermostat in every room is there much use for the wireless thermostat
Question is in the title. I have smart radiator thermostat in every room and can control the temp from my phone, so is there any reason to have the general smart thermostat on my wall? Also is there any way to see a history of when my heating turns on? I can see a history per radiator but I wanted an overall view to make…
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Tado X - first impressions
I have installed Tado X system replacing my legacy Tado setup and wanted to share some feedback. Keen to hear what other early adopters have to say too. There seems to be quite a few teething problems - hopefully they will be addressed. The GOOD: matter (if it works) local (offline) routine storage Thread support TRVs much…
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add-on wireless temp sensor or add-on smart thermostat?
quick question. i have a tado sytem already in place (uk combi boiler), controlling just heating 1 zone. 3 rads with smart trvs. smart thermostat running as a wireless temp sensor. i want to add a wirless temp sensor in the other 2 rooms that only have the smart TRVs for better/more accurate temps. on the store they have a…
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Potentially fried my wireless receiver? Advice needed.
With winter around the corner, I decided to replace my Strom SSRTPR05 wall mounted wired thermostat with the tado wireless smart thermostat starter kit V3+ (with stand). I live in a new build flat than came with a Strom thermostat, which just lifts off the wall and away from the circuit attachment. It has a 2 wire setup…
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Using 3rd party matter devices via the Tado X bridge
Hi! A few weeks ago I bought a Tado X starter kit with a bridge and 3 Thermostats. Now I bought a couple of 3rd party matter devices (in this case, eve smart plugs) that I want to add to the network. Now, I perfectly understand that I cannot use the smart plugs via the Tado app (Tado develops its app for their own…
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Romm thermostat not calling Combi Boiler on
I have two room thermostats one upstairs hydraulics, one downstairs, the one upstairs working fine, but the stat downstairs fails to night the boiler when the schedule calls, it was working last season fine, any ideas ?
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Keeps dropping off network - too many cold showers
I've had an early Tado system for several years and the connection to the network drops every couple of weeks or so, something I only notice when we have no hot water. This has been going on for some time and I'm at the point of ripping out the system and installing something that works. When it happens, the Tado box only…
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Tado Thermostat X has no Device Linking option within the app
Hello, I have successfully paired my Tado X Thermostat and Bridge X to my home network. I can control the thermostat via the Tado app without any issues. However, I'm now trying to pair my Tado X to my Home Assistant instance. In order to do that, I require a setup code. It is my understanding that I should be able to get…
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What is the wiring to connect a wired thermostat to a relay
I wish to connect a wired thermostat to a Salus relay. It should be pretty straightforward, but can someone confirm which terminals to use for the mains input and the relay output?
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Wireless Thermostat not switching on boiler
Hi, we have 5 radiators with wireless thermostats, the one in my sons bedroom will not activate the boiler, all connect fine in app, shows no issues on app, switch the radiator on in his room, temperature changes on the thermostat but nothing from the boiler, we have to switch another room on to get his radiator to heat…
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Can I remove hot water control from the app
As I have a combi boiler, I don't need hot water control in my account, so is there any way of disabling or removing it?
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Has the geofencing control toggle that used to appear when editing a time block disappeared for anyo
There used to be an 'advanced settings' section with a Geofencing control switch - but this morning I noticed it isn't there for me. It's still there when I add a new time block, but when I go to edit an existing time block I don't have it any more. Strange.
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E1 error
Have removed the child lock on a Tado smart rv and when correctly reinstalled I get permanent E1.
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Wired thermostats go offline, wireless stay active
I have a set-up with three main heating circuits, each controlled by a wired smart stat, and another three rooms where the rad is controlled by a wireless smart stat. The wireless stats stay online but the wired ones have started dropping offline on a frequent basis for no apparent reason. I've checked and change batteries…
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V3+ no longer starting boiler on schedule
V3+ no longer starting boiler on schedule (a month old v3+) since the 1hr time change in the UK, the schedule is no longer working, the panel is not firing the boiler. After some testing yesterday i enabled pairing on the dongle and set the time to come on for a bit in the evening which worked, but this morning it didn't…
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Intergas Xtreme 36 modulation with Tado
Yesterday I had my 15-year-old AWB Thermomaster replaced with an Intergas Xtreme 36. On my old AWB, once the modulation was set via EBUS (D07 on Tado), I could see the modulation temperature of the kettle on display. Now with the Intergas, the setting has been changed to D01 but when I click on the radiator icon on the…
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Opentherm control of system boiler
Hi Viessmann system boiler - 4 pipe installation (one heating circuit & one hot water circuit to a hot water cylinder) Opentherm control (via EU wireless extender) seems to be working well and flow temperature optimization seems to have the boiler modulating nicely. I can set/schedule the hot water temperature via the Tado…
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tado v2 behaviour
I have a tado wired (relay) stat and the v2 bridge (the soap bar style one without the homekit integration). Relay rather than digital setup. Now its heating season, all the 'strange' things tado does are back and annoying me like before so I just wanted to see if anyone else is seeing the same behaviour or if I need some…
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Thermostat seems dead after battery change
Hi After changing the batteries in my thermostat - it seems to be dead.. pressing the button for 3 seconds does nothing, holding for 10 seconds, still nothing... I’m using brand new AAA Duracell batteries. I’ve also try to remove the stat from my Tado account and reinstall - but now the bridge doesn’t seem to be able to…
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Temperature inaccurate on TRV's
When the heating is off, The temp shown by the TRV's is pretty accurate and close to an independent thermostat placed close by. However when the heating is on and hot water is flowing to the radiator the temp shown is almost 3 degrees higher than what the independent thermostat shows. Its as if the heat from the pipes etc…
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What do I need to connect my tado?
Hi, Does anyone know how I can convert my old Giacomini radiator from lock shield to TRV valve? (The info I have is it may be 15mm-3/4" tall) I am worried I'm going to have to buy the full TRV valve on top of the Tado - does Tado supply the TRV valve? Cheers
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Radiator Thermostat Advice
I have installed 2 wire thermostats to replace my Danfoss ones, essentially 1 upstairs and 1 downstairs. I have a number of rooms with 2 radiators in each but none of them have the wired thermostats in them. I initially bought a smart thermostat for each radiator but as I set them up making 1 of them the main temperature…
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Installing Tado X Thermostat
Hey all, I just received my Tado X Thermostat but my current wired thermostat is not in the setup guide via the app. I am connecting it to a central heating system of the apartment block. Can you tell me which wires I would need to connect where? There are 3 wires: 1 blue one connecting to N, 1 brown one connecting to S…
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“child lock” freezes/locks TADO smart TRV
Anyone found that “child lock” freezes/locks the TRV so that it becomes unresponsive to programmed changes? Thought it was my radiator valves or TRV not calibrated or mounted or working properly. But I spotted that the misbehaving radiators/TRVs all had a child lock set. They were either locked open, locked off or just…
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Google Nest WiFi Pro and Tado X Thermostat
Just bought 6 tado x thermostats - 2 for each floor. I have ethernet backhaul with google wi fi pro which works great on each floor. But I can not connect to tado x thermostats :( Is it possible to make them work without tado bridge x ? And if it’s not - I think I will return them. I would need need a bridge x for each…
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Tado thermostat
Hi, I have a tado thermostat v3+ . Actually i use the thermostat as wireless thermostat connected by wireless to a wireless module to drive a combi boiler with opentherm protocol ( It works ok) . Now I would like to use that thermostat by cable connection to open close a zone valve at same time. I did not found how i have…
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Tado° X upgrade discount - will this be available in the UK?
I got the promotional email offering a 50% discount for existing customers to upgrade to Tadoº X. However because I'm based in the UK as much as I would like to I can't take advantage of it. Does anyone know if a similar discount will be available once Tadoº X is launched in the UK?
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Tado Configuration
I currently have an Ideal Logic+ System S15 gas boiler which has 3 outgoing copper pipes. one for hot water to a tank upstairs fitted with an immersion heater, filling of which is from the main water, one is for upstairs radiators and the third for downstairs radiators. I'm assuming this is classed as three zones(?). On…