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The end of IOS 15 Support
Message from tado°: Hello all, The end of support of older iOS versions, as described below, was made with considerations linked to Matter/Thread protocols linked with tado° X To begin, iOS 16.4 is required by Apple for some significant improvements to Matter. (16.1 is the minimum requirement for Matter). Moreover, 16.4 is…
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tado API
Does tado have an API ? Where can I find the documentation ?
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tado° X Upgrade Offers
Hello community, Since last week, eligible customers in the UK should have received their tado° X upgrade offers by email. Eligible customers were those for whom the upgrade was technically feasible, who were with tado° for a defined amount of time, who were subscribed to the newsletter. Please use this thread to let us…
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What’s the deal with feature requests?
Hello community, Many of you have expressed interest in learning more about how / whether tado° includes community feature requests in its product development process. Here’s a quick overview of how your feature requests reach tado°’s decision makers. (Please note that ‘feature requests’ refer to posts made in the…
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December 2024/ January 2025: Community Fibre / Linksys Router Blocking App
Hi, thermostat has been working flawlessly for 2 years+ but now I can't access the app when on local network. I can connect via 4g on phone or local WiFi with VPN. I'm using Synology router where I've made no resent changes. Any suggestions welcome. Thanks
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Netiquette and forum rules
Dear Forum Community, This forum was created to help users solve their problems, questions, and to make the most out of their tado°. We want to keep the atmosphere constructive, so we ask that you follow these basic rules. We look forward to interesting comments, conversations, and discussions. To make sure that everyone…
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Inconsistent options in Tado app on two different Android devices
I have two Samsung Galaxy devices (Galaxy Tab S9 and Galaxy S22). On both devices the Tado app is installed with same version (8.31.0) I have 6 Tado X thermometers. On my Galaxy S22 I have the "Link Device" options on 3 of the 6 thermometers. Why do I only have this option on half of them? On my Galaxy Tab S9 I do not have…
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Temperature on Thermostat not corresponding to App.
On the app my set temperature is 18.5 but on the thermostat it says it is heating to 19 degrees. If I change the set temperature to 18 degrees in the app then the thermostat states that it is heating to 18 degrees. Is there a solution to this? I have only noticed it happening recently. It’s not a battery problem because I…
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Tado Marketing Test
Looks like to use the Tado app from May 2025, you will now have to pay a £1/month subscription, just to get access to your heating controls. I was in the process of changing over from Hive to Tado, but after seeing this, I think I'll go elsewhere.
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tado X , Homey Pro and Hot Water flow cards
Hi, Can anyone point me to details on controlling hot water via a Homey Pro with flow cards? I can only see two cards; both look like heating rather than hot water-related to me. Set the Mode (Automatic, Heat, Cool, Off) Set the temperature Has anyone cracked this? If so, or if you haven't but know the answer anyway, your…
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Tado setup with ASHP and buffer tank
Does anyone have experience of this setup? I’m looking to install a heat pump and will have a buffer tank to isolate the heat pump from calls for heat and avoid short cycling. Can Tado be configured to call for heat from the buffer rather than the heat pump?
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no notification even all the room temperature drop 4-5degrees
I am out of home today and the temperature of all the room drop 4-5 degrees in several hours. There are no push notifications at all until My dad called me that they felt cold.
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Tado X TRV not causing a heat call
Hi, I've recently bought 2 X TRVs and a thermostat, and an x bridge. One trv and the thermostat are located in the bathroom, the second trv is in the bedroom. When I set the temperature target in both bathroom and bedroom to a higer temperature than the actual temperature the thermostat does a heat call to the boiler.…
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Tado X support for hot water?
I currently have a Nest controlling the radiators and hot water, and a Drayton programmer controlling 3 zones of underfloor heating. Both demand from the gas boiler independently. I think I’ve worked out that the V3+ supports this configuration with a wireless receiver and 3 wired thermostats. But am I right in thinking…
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No access to tado app or via web browser - 31st March 2024... Anyone else?
I seem to be unable to access Tado dashboard. Anyone else having issues? When trying to open the Tado app, I am only getting a black screen with a spinning circle at the bottom. Here's what I've tried; Accessing via a web browser: Chrome and Microsoft Edge - and in Incognito mode on both. Accessing via work PC. Accessing…
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Radiator valve closed while calling for heating request with 1 wave
Smart Radiator Thermostat keep my boiler constantly running in attempt to heat the room, but they keep my radiator valve closed. This means the radiator is cold, while the boiler is running for nothing, and wasting gas. Due to this behaviour my gas consumption jumped 30% than before i installed Tado. Support keeps pointing…
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TADO EU model - Opentherm + PDHW on a System Boiler with water tank
Hello... I have a system boiler and water tank. My boiler is IDEAL VOGUE MAX S18 which supports Opentherm and PDHW. The heating system is on S PLAN. My aim is to have Opentherm with Priority over Hot Water. Can TADO EU model archieve this? If NO, why not??? The PDHW on a S Plan requires the CH zone valve to be upgraded…
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All Tado X devices disconnected
Hi all, I upgraded from a Google Nest thermostat to a Tado X earlier in December and since the change I kind of had to battle with this system in a way or the other and I see in the forum I'm not the only (not sure if this is actually comforting). Anyway, after buying the second Bridge X I managed to have all the TRVs…
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Mixed System with UFH - Wiring to Manifold
Hi, My plumber is in the process of installing Tado for my new heating system, which consists of: Boiler (Vaillant ecoTEC plus 630) Megaflo/Hot Water Cylinder Radiators for the loft and first floor 3x Wet Underfloor Heating zones for the hall, kitchen/diner and utility/bathroom I was told by Tado support that my system is…
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Will you leave Tado if they bring in a sub
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Tearing my hair out
hello, I have a TADO V3 kit, I have everything set up however when i replace my Potterton EP2002 I have weird issues, I have rewired it 5 times and been through the instructions each time. I'm positive I'm doing it right even my electrician is stumped. I have tried technical support but I cant get hold of anyone apart from…
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UHF Only - 3 zone - Opentherm setup
I'm setting up new heating system. I plan to use Viessmann Vitodens-100 as heat source. It is planned as UFH system only (no radiators). It' relatively small apartment (40 m2) and it will have 3 zones (Bathroom, open space Hall-Kitchen-Living Room, Bedroom) Since boiler needs to reach UFH specific temperature only in CH…
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Tado Opentherm multizone (7 zones)
I am installing a new heating system into a 6 bedroom HMO house (7 or 8 zones) and looking for some high-efficiency, fully modulating gas system boiler setup with precise zoning and control. Since this is for an HMO, ensuring each room has independent temperature control is crucial. Boiler Viessmann Opentherm with 300L…
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Which is the best Tado set up for a new Vaillant ecoTEC VU 446/5-5 48kw system boiler?
I have recently had a a new Vaillant ecoTEC VU 446/5-5 (48kw light commercial) system boiler fitted. We are in a victorian house over 3 floors and a converted basement. There are 21 rads on 2 heating circuits controlled by 2 x Honeywell CM907 wired thermostats, 1x UFH circuit controlled by a separate thermostat and a hot…
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Heating/CH NO terminal is constantly "on"
Hi everyone, I'm having to resort to posting here as the customer service team have seemingly stopped responding to my live-chat messages. They've "seen" my last one where I asked for someone to respond after 24 hours of waiting, but another 24 hours later it looks like they've decided to ignore it. I can understand being…
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Water pressure control
My boiler water pressure can only be restored via its custom thermostat (photos and models available here). After few months of tado, the boiler pressure went down and tado just made the water control disappear from the app and website, which is odd to say the least... After talking with customer support which was kind of…
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Tado x
My tado x heating working can’t switch off heating through the app and on receiver
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Which system for Vaillant ecoFIT pure 418?
Hi, I was pondering between Hive or Tado and inclined towards Tado as it seems to be cheaper and can set min max temperatures. Below is my system: Vaillant ecoFIT pure 418 system boiler with only 6 radiators S Plan motorised valves to serve Hot Water cylinder and boiler The zone valves are switched by wired room thermostat…
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Announcement: Flow Temperature Optimization now available for V generations and tado° X (OpenTherm)
Hello community, We are pleased to announce the release of a new Flow Temperature Optimization feature for tado° customers with V2, V3, V3+, and X devices directly connected to a boiler or heat source. Flow Temperature Optimization at a glance With Flow Temperature Optimization, you can avoid overheating your central…
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IMMERSION SWITCH BY TADO
I’m using a full tado system and love it 7 rad valves and 5 under floor heating zones (wet). So in the morning we use a lot of how water from tank it has run out yea the boiling kicks in Shen the stat temp gets low but would like to ad a 3kw immersion switch I know I can go and flick a switch but I want on the app possible…
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Getting rid of Tado in light of new subscriptions
Has anyone had any luck returning their equipment. Also is there scope for mounting a legal challenge against Tado here. Certainly in the Uk you can’t naturally change the product expectations in this way. https://www.tado.com/en-gb/about/money-back-guarantee
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How would I wire a combi compact rf 24 previously connected to a honeywell cm927
I've attached an image of my current boiler wiring, it's currently connected to a wireless thermostat how would I go about wiring a tad thermostat?
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E0 radiator thermostat error message although radiator valve is free
Radiator valve has been proven be to be free by using an alternative Tado Smart Rad. Thermostat which works perfectly well. The seeming faulty Thermostat ( 6 months old) when in situ, usually reads around 27° on the app whatever the ambient temperature. I've experimentally put it in the fridge where the app reading fell to…
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2 zone CH and hotwater
I was initially advised by the Tado bot that it was possible to install two V3+ wireless starter kits in my home. Following that advice, I installed: 1 bridge 2 wireless receivers 2 wireless thermostats 8 smart TRVs While everything seemed to work fine at first, I’ve noticed that the receiver controlling the hot water and…
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convert from Nest heat unit
I cannot seem to get tado to work correctly . Following the tado instructions but nest has a single loop from 2 - 5 and an extra wire not mentioned in any of the tado instruction. Have contacted tado by email as advised but as of yet no reply. Thoughts on how to connect to the tado extension with c/h and hot water? I have…
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How can I find the installation guide for replacing a Drayton Digistat 3 with a Tado Smart Thermo?
I’d like to replace the old Drayton Digistat 3 thermostat in a self-contained flat with a smart thermometer, and before buying the new one want to check the wiring to make sure it’s an easy swap. It runs off the same boiler as the main house, operating as its own zone, and has three wires feeding it. I thought the Tado App…