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tado API
Does tado have an API ? Where can I find the documentation ?
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December 2024/ January 2025: Community Fibre / Linksys Router Blocking App
Hi, thermostat has been working flawlessly for 2 years+ but now I can't access the app when on local network. I can connect via 4g on phone or local WiFi with VPN. I'm using Synology router where I've made no resent changes. Any suggestions welcome. Thanks
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tado° X Upgrade Offers
Hello community, Since last week, eligible customers in the UK should have received their tado° X upgrade offers by email. Eligible customers were those for whom the upgrade was technically feasible, who were with tado° for a defined amount of time, who were subscribed to the newsletter. Please use this thread to let us…
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What’s the deal with feature requests?
Hello community, Many of you have expressed interest in learning more about how / whether tado° includes community feature requests in its product development process. Here’s a quick overview of how your feature requests reach tado°’s decision makers. (Please note that ‘feature requests’ refer to posts made in the…
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Netiquette and forum rules
Dear Forum Community, This forum was created to help users solve their problems, questions, and to make the most out of their tado°. We want to keep the atmosphere constructive, so we ask that you follow these basic rules. We look forward to interesting comments, conversations, and discussions. To make sure that everyone…
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Veissmann S-Plan 2 pipe switch to X-Plan and OpenTherm
I've had TADO for several years and it works okay. My setup is a Veissmann Vitodens 100-W WB1B system boiler in a S-Plan 2-pipe setup (flow and return) with an Evocyl 259L hot water cylinder. I have TADO v3+ with an original extension kit with OpenTherm support running in 240v S-plan relay mode, and 10 TRVs dotted around…
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Tado setup with ASHP and buffer tank
Does anyone have experience of this setup? I’m looking to install a heat pump and will have a buffer tank to isolate the heat pump from calls for heat and avoid short cycling. Can Tado be configured to call for heat from the buffer rather than the heat pump?
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Using Tado App - VIdeo suggestions please.
I'm trying to convince other trustees to let me install a Tado V3 2-zone system in our village hall and am looking for a SIMPLE YouTube video showing how to use the app. Most include talk of radiator thermostats, Air Comfort. Geo Location options etc which are not relevant and will only confuse. Failing that (or even as…
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Why didn't my heating come on this morning?
My heating is set to come on every morning at 6am with the Tado V3 set to 18.5 deg, and that's what it normally does. However this morning, at 8.30 it felt cold (radiators cold too) and looking at the app it showed that the room temperature was 17.2 deg but it should be 18.5 and the 3 wiggly lines were greyed out. I…
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Why does my smart thermostat keep crashing?
My Tado setup has been pretty solid for years. But over the past couple of weeks the smart thermostat has crashed three times - it is the connection to the boiler, so the whole house goes offline until I can physically reset it. Why is this suddenly happening? Was there a dodgy firmware update or something? Should I…
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Using HomeKits Home/Away feature instead of Tado’s subscription based option
Hi All, I am looking at replacing my faulty Nest thermostat with a native HomeKit compatible thermostat. The Tado wired thermostat is the current front runner but I noticed that two features important to me required a subscription (Door/Window opening alerts, triggering heating switching off/down and the Home/Away…
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Switched to new Broadband provider and can no longer connect to extension kit
I have recently changed from virgin media to Zen for my broadband. When I plug the internet bridge in the virgin router I can get the heartbeat on the extension kit but when I connect to Zen on my Fritz box router I won’t connect at all! Driving me mad! Anyone had similar?
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thermostat X LEDs
What to do so that the tado x thermostat shows the temperature permanently
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How long to ship order?
How long does it normally take to ship your order? I made my order a few days ago and it still hasn't been shipped. All tado tell me is delays should be expected because of their high work load and they don't know when it will be shipped. I don't personally think its a good way to treat new customers. If you have a delay…
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Issue with Tado smart knobs/ thermostat.
Hello, i have the tado thermostat X + smart x knobs. I have installed them in my house - The living room has an underfloor heating and is controlled by the main thermostat which is wired to the wall by the two cables (a,b) ( i guess this is how the Thermostat X communicates with the CV) in addition i replaced the knobs…
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Navien NCB300 - No hot water option
Hello all, I have recently moved into a new property which has an Navian NCB300 combi boiler and Tado V3+ system in place. There were no instructions on the systems left behind but scanning QR codes on the devices in the app was an easy enough set-up. I've noticed that I can only control my heating. The boiler fires as…
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Boiler not turning off
My tado x thermostat wont turn off the boiler when the correct temperature has been reached. Ive replaced the batteries and even placed the stat next to the boiler. Ive tried resetting the boiler and turning it on and off. Any ideas please
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Have new phone.
Can I use my current Tado log in details on the new phone. Sorry for being dumb on this but will I have to go through setting up again on the phone or once app downloaded on phone it will recognise the Tado equipment. Thank You
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Worcester Bosch Greenstar 25i ErP boiler
Moved into new house about 6 months ago and it has a Bosch 25i combi boiler and had a Hive thermostat fitted. The Hive was just the thermostat with wireless receiver but no hub. I've bought a V3+ wireless starter kit as I read the Bosch doesn't support opentherm for the modulation. Then followed the instructions for…
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New TADO installation - Thermostat and TRV
Hi we have just had a new TADO install and have smart TRVs on every radiator. We also have a TADO wireless thermostat. I am now controlling and setting the radiator TRV via the app and I can’t work out what the point of the wireless thermostat now is. Can I simply disconnect it and forget about it? thanks Ken
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Heating gets stuck on “set to”
My heating gets stuck on “set to” rather than “heating to”. It’s super flakey if it moves from set to heating. Some rooms are on and some are not. Who else has had this issue?
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Tado V3+ overshooting on target temp
I've noticed that for the last few days (installed on monday) that it seems to overshoot the target temp by quite a bit. The schedule is set to switch on at 0600 with a target of 21.5c which it reached at 0930 but over an hour later (10:40) the boiler is still on and the rads hot. PS what do the wavy lines in the info…
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Need help with tado°
I'd like to describe my newest experience with Tado support. I have some problems with hot domestic water - it gets heated to too high temperature. What feedback I got from Tado representative: "That may be the reason the OT connection is not fully compatible. An installation tado° Smart Thermostat directly to your boiler…
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Tado X Install with Valliant Ecotec 837 Plus boiler + VR33
Hi, I have purchased the Tado X Starter kit for use with my Ecotec 837 Plus boiler. I am aware that Tado X requires Opentherm which my boiler doesn't natively provide, and thus have purchased a VR33 adapter to install (via the X31 socket on the main boiler pcb). Does anyone have any further installation info/advice? Also,…
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Logic esp1 35/ESi ESRTP5
I currently have an Ideal Logic combi ESP1 35 connected to two (multi zone) wired ESi ESRTP5 room thermostats. The 2 thermostats are upstairs/downstairs and seem to be wired first to a honeywell valve each which control the 2 zones. The thermostats are wire live/neutral and n/o. Do tado offer a compatible solution?
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How do I diagnose errors indicated by “device error” light?
I woke this morning to find Tado’s call for heat had not been answered by the boiler. On the wireless receiver, both the wireless and device error lights were blinking. Nothing was reported (eg device disconnection) on the app. I ended up having to turn the boiler off and on in order to fix the error. What more could I…
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Vaillant and Hot Water
Got a Vaillant EcoTEC Plus VU30 CS/1-5 with a external hot water tank. My Tado v3 extension kit is connected to the ebus and is recognized by the boiler. In the boiler panel I cannot control the heating circuit (only can control in tado app) and it works ok. I configured the boiler in the app and in the thermostat to use…
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Thermostat
My heating is not working, the boiler is saying room thermostat is blocking the heating mode, when you look at taco on my app it looks like it's We working but as I say we have no heating. The boiler has been checked and I've been told it's working fine. Can anyone advise me please
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New/Old system problem
I've just bought a complete system from a neighbour who gave up on it. I got it for a song, but I am having an issue with it. I bought it and set it up a while back, can't remember exactly when (maybe 8 weeks), but I did so because I'm going away for a couple of weeks and wanted to set a couple of rooms to stay at a set…
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Myson Touch Dual Zone Wired Thermostats
Hi I'm a total novice so appreciate any help but it will need to be single syllable words :-) I've just moved in to a fairly new house and have a dual zone system controlled by two Myson Touch thermostats - one downstairs controls heating downstairs (obvs) and hot water - upstairs one controls upstairs. I have purchased a…
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What happened to my post?
I just posted https://community.tado.com/en-gb/discussion/26041/atdvanced-system-compatibility-and-boiler-modulation/ and it's not visible anywhere? What happened? Can an admin re-instate.
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Tado Heat x optimizer & Daikin Altherma R3
Hello, I have a Daikin Altherma R3 heat pump air to water. it has a lan adapter connected but unfortunately this adapter is very cumbersome to use and primarily to connect to, this makes it almost impossible to do minor changes in the heating schedule. due to this I am looking at the Heat X optimizer as a mean to get a…
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Multiple TRVs in one room
How does Tado handle multiple TRVs in one room (with no wall thermostat)? If I set the room temp to 20C, and one TRV measures 18C and the other 24C, will the boiler trigger, and open one radiator, and close the other, or will tado average the numbers and assume the room is at 21C and not trigger and keep both valves closed…
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undelivered order
Hi, my order did not get to me, but returned to royal mail.
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Non Tado connected radiators are always on.
Hello All, Firstly, the setup I have is: 8 Smart Radiator Thermostat X, one Wireless Temp Sensor, and a Programmer connected to my Combi Boiler Logic Max C35 via OpenTherm. Now, in the app, my Hot Water setting and the Flow Temp Optimization is usually set to 60 Degrees, but I have tried to set it to 40 degrees in hopes it…