E-mail with notification

Hi

Got an email this morning that I need to change batteries in one of my thermostats. Part of the email reads: “ Don’t worry if you can’t change the batteries immediately. When your Smart Radiator Thermostat does not have enough charge to function, it will automatically close the radiator’s valve and the heating will remain off until you replace the batteries.”.

I was not home, but upon arrival I checked the heater and it was boiling hot. Do I need to change setting or anything? The text in the email was not true. The heater did not turn off but instead heated up to maximum. Anyone?

Br
Jon

Comments

  • It might be a connection issue? Sometimes if trvs are calling for heat and lose connection it will stay stuck in that state.