App no longer updating heating but showing as connected
The app is currently showing 27.2 degrees c from the Temperature Sensor, and appears to show as working but it's currently ~18-20 degrees c here.
I've spent the last two days charing the sensor (one of the first gen versions, that are not embedded in the Thermostat) in case it was an issue with the battery.
Today I tried resetting all the devices but nothing seemed to update, so I unplugged the bridge, the app is still showing it as being connected. Previously this has updated much quicker but today everything appears normal and 12 hours on and the app is still showing everything as connected and working.
Looking back I can see that the system flatlined on the 25th of July and has remained that way since.
Does anyone have any ideas on how to resolve this? or have Tado done something that would drop support for the older models.