Installation help- Ideal Code Combi ESP1 38

karlb123

Hi my father a plumbing and gas engineer has installed our Ideal Code Combi ESP1 38. He isn't tech savvy so my choice of a smart thermostat wasn't a good choice for him haha! Anyway, the boiler has no thermostat/programmer/controller currently but I own a tado thermostat and extension kit. Currently our hot water is on as usual and our central heating is being temporarily controlled via an on/off switch setup by my dad, I want to replace this obviously with the Tado

Here are the options for wiring on my boiler. Any help would be welcomed as I don't want to blow it up!

 

karlb123

IMG_20190923_113958.jpg

Currently wired with a switch for thermostat.

IMG_20190923_114008.jpg

Does have open Therm but unsure If I need harness?

Michael

Hi,

You can find manuals here:

https://www.tado.com/professional-manuals

However, doing it yourself is at your own risk.

We advise to register the devices in your tado° account and follow the online installation steps. Our installation team might contact you with additional questions if needed.

Kind regards,

Michael

karlb123

Michael,

I am struggling to get support and answers, there's no help via live chat as no one answered me, theres no email contact I can see or phone number. I am thinking about selling the kit and getting a Hive to be honest.

What I need to know is with the boiler mentioned above Ideal Code Combi and your extension how do I connect the boiler to the extension?

karlb123

Michael I've registered the devices but need to unregister to start again and choose different options, how?

Michael

Hello,

Excuse me for the later response. Please contact support, via:

https://support-request.tado.com/#/contact?locale=en

Kind regards,

Michael