Help why won't the heating switch off?
We've had tado since last winter and all has been working well. However now the main thermostat appears to be broken and unable to tell the boiler to stop. Its showing the temperature is 23.7. We have it set for 20.1... the radiators it controls are still on!
Everything in the app looks ok... no errors and all connected. I tried resetting the devices but it hasn't made a difference.
Please help asap. We're burning up not to mention money with the heating on all the time!