Received an email that the batteries in one of Smart Radiator Thermostats are low

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itsthomas
itsthomas ✭
edited January 2023 in General Questions & Topics

Hi,

Every other day I receive an email from Tado that the batteries in one of my Smart Radiator Thermostats are low.

However, when I check that TRV in Tado app, it shows that its battery is Good and is full green.

Why do I receive those emails if the batter condition is still good?

Answers

  • GrayDav4276
    GrayDav4276 ✭✭✭
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    Have a search in the Forum for more discussions on this topic.....it's quite a well covered issue.
  • MarkToon
    MarkToon ✭
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    Just going to follow up on this and report the same behaviour on my system.

    I even get push notifications from the app, and for sure when I look at the device it shows the batteries in red.

    But if I leave it for a few hours then come back and check.....perfectly green again.

    Months later and still no low battery warning, and device working as expected.

    For the cost of this setup, you'd think this would be a relatively simple bug to squash.
    Heck, is there some open source code to look at? I'll do it myself ;)
  • Jimbob
    Jimbob ✭
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    I have received an email telling me that batteries in one thermostat head are low but once again the batteries are fine. Please Tado sort this bug out.

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