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Panasonic 8/10 degrees mode missing

After a lot of reading about the AC controller, I was falsely mislead to believe that I’d be able to control ALL the features/buttons from my old Panasonic heat pump - but no - apparently Tado do not support such simple thing as modes.

I have a vacation home where I need to be able to set an away mode, and when I’m there I need a comfort mode. I absolutely do not care about geofencing, schedules etc. those are of no use for me. I just need comfort and away! My old remote let’s me do just that. Panasonic has a 8/10degree function, that keeps the heat at 10degrees an the internal fan at high to secure air circulation. I cannot even set it lower than 16degrees with the Tado unit - making it useless for my purpose.

When a product doesn’t even have core functions (aka. promise to control existing functionality) in place, the rest of the ‘smart features’ become redundant.

I have afterwards learned from Reddit, Facebook etc. that many other users have the same problem and you do not listen to their feature requests. Even by other users in this community.

One can get a 10€ IR transmitter that can learn the code and transmit what I need. But your 10 times more expensive product can’t…

Comments

  • Sounds like a fair summary.

  • I have the same problem, and both me and others in Scandinavia have requested Tado to include this simple fix many times.
    My work-around is to put the a/c into the 8/10 degree mode manually when we leave the summer cottage. Then I use Tado remotely to switch the a/c off, and then into normal heating mode, 12 hrs before we arrive to the cottage.
  • Tado just re-launched the user community, so this is a good opportunity to test it by re-iterating my previous comments, both in a seperate thread and here in response to @cwl message on 8/10 degree mode:

    We are many (!!) users in Scandinavia who need the 8/10 degree mode support implemented for our summer cottage heat pump installations, and fixing this for the Panasonic HP range would be highly helpful, since many of us use this brand of HP … anyway it is a strange omission from tado's side + why do we have a user forum and functionality request site, when nobody from tado ever responds ???

  • TADO.... Start to listen to your users of your products. People actually invested money in your company buying your devices. Tado, you state to react to the ideas and requests in this forum!!! 8-10 degress mode will be a brillant add on to my devices.
    Looking forward to an answer and not to be ignored.
  • Hello @Jens_P and @Claus2770 ,

    Due to the large number of feature requests we recieve, we are only able to take into consideration official suggestions made on the forum and those collected through largescale customer surveys.

    If you would like to open an official feature request, please do so by opening a 'New idea' thread.
    Suggestions made in discussion threads (like this one) cannot be tabulated and are therefore not considered.