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Radiator is always on when it is set to off

DCooper7
DCooper7
in General Questions & Topics

Hi, 

Please can you help.

One of my Radiators turns on when it is set to be off in the Schedule. It also comes on when I turn on any other radiator.

I have tried pretty much everything.

I have taken out the batteries and put them back in.

I have recalibrated the radiator.

I have deleted it from Tado and reinstalled it.

And finally, I have replaced the TRV with another Tado one, but the problem persists.

I have noticed that when I take the Tado valve off it looks different from another radiator, the radiator’s pin seems to be missing. Just wondering if this has anything to do with the problem?

I enclose 2 photos. The first one is the problem radiator, the second is a radiator that doesn’t have this issue, where the pin is visible.

Thank you

1.jpg
2.jpg


Answers

  • Montage
    Montage

    It needs to push down the pin in the radiator valve to shut it off.

  • DCooper7
    DCooper7

    Hi,

    Thank you for your comment.

    I apologize for my lack of knowledge but the pin seems to be hidden, whether the radiator is on or off.

  • Montage
    Montage

    Assuming both rads have identical valves, then take off the lower part of the Tado (the bit you haven't removed) and compare.

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