Upgraded from V1 to new V3+ Equipment

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Walkden86
Walkden86 ✭
in General Questions & Topics

The upgrade process went relatively smooth, however I appear to be unable to move the hot water over from the old 'smart thermostat' to the new 'wireless receiver with water'?

Hot Water control is still pointing to the old device in the app & I've no way of checking that we are actually getting hot water at this stage.

Also it appears the heating is on all the time, aside from the radiators where I have installed smart TRV's / where manual TRV's are in place.

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  • Emcee
    Emcee | Admin
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    Hello @Walkden86,

    Thank you for your contribution to the tado° community forum. Unfortunately, it appears your post has gone unanswered. If the issue you've described still persists or if you continue to have questions about tado° products and services, please do not hesitate to outline these in a new post.

    We are making concerted efforts to revitalise the forum in order to ensure a more lively community space.

    Looking forward to future discussions!

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