Tado App stuck on orange start screen

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AndreaD
AndreaD ✭
in General Questions & Topics
Hi, since a couple of updates ago the app doesn’t open anymore. It gets stuck on the orange starting screen. I tried to uninstall and reinstall the app. It works the first time I reopen the app but then it get stuck again.

Not sure what to do. Help!!!

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  • johnnyp78
    johnnyp78 ✭✭✭
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    Can you still control your system through the web app? If you can then it’s a problem with your system, if not then it’s a problem with your Tado account. Assuming the former, if you have iOS i find force closing the app and reopening it usually works.

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