Mounting radiator thermostat

Followed the guide to pair and re mount radiator thermostat but the spanner icon still remains! What shall I do?

Comments

  • Followed the guide to pair and re mount radiator thermostat but the spanner icon still remains! What shall I do?
  • MichaelMichael | Moderator

    Hello Lisa,

    Please make photo's of:

    1 old thermostat

    2 valve

    3 how tado° is mounted on the valve

    and send it to Support:

    https://support-request.tado.com/#/contact?locale=en

  • I had the same issue, mounting and dismounting them wouldn't recalibrate them in the end I took out the batteries for 10 or so seconds and then pressed the sync button. Mounted it again and it calibrated properly this time
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