Wireless Receiver..

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CukeUK
CukeUK ✭
in General Questions & Topics

Our new wireless receiver is locking up and becomes unresponsive, whilst a power off and on again seems to temporarily resolve it, until the next time. Where do I contact a human being from Tado support to have this replaced with another unit?

Chat isn't working and they doesn't seem to be a support phone number.

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  • hugbilly
    hugbilly ✭✭✭
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    Try this email, Leona, or one of the support team, will pick it up: leona@tado-844a35e31252.intercom-mail.com
  • CukeUK
    CukeUK ✭
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    Thank you, I've been in contact and had a prompt reply, but the hoops they wish me to jump through beggars belief.

    They want the exact time this issue occurred but how would I know?

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