Genuine Consumer harm

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My Home is without heating after installing a Tado system, which was installed by a recommended professional.


I cannot even get a response from Tado let alone a fix.


I am unable to un install the system - what am i supposed to do?


My childrens bedrooms are freezing.

Comments

  • johnnyp78
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    The first thing I would do is talk to the installer.
  • royi
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    Did the installer test the system and was it in working order. The issue is with the installer and not tado at this stage. I agree with @johnnyp78 you need to contact the installer.

  • GrayDav4276
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    Unfortunately.....I don't really think that there are many engineers who actually have any experience with tado..... That's just my thoughts from reading posts that seem to have installation issues.
  • royi
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    I don't understand why electricians/plumbers would have problems with the installation, as it's a standard setup and the instructions are clear. I'm sure they wouldn't even need the instructions. Interesting but scary.