Heating and hot water on

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Hello. I replace my old termostat today with tado v3. I follow the wireing method but for some reason the heating and hot water is on even if is turned off. So I play with that for a good few hours. But still. I have to put it back my previous termostat. Any idea

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  • Emcee
    Emcee | Admin
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    Hello @Akkiakka,

    Thank you for your contribution to the tado° community forum. Unfortunately, it appears your post has gone unanswered. If the issue you've described still persists or if you continue to have questions about tado° products and services, please do not hesitate to outline these in a new post.

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    Looking forward to future discussions!