Thermostat not switching boiler on

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I've had my tado system in my new build for 5 years now and it's been fine. This morning I changed the batteries on the second floor thermostat and now it's not switching on the boiler to heat that floor. The thermostat display is fine and the app is fine. All systems say they are fine and connected.
It clicks to initiate the boiler, but it doesn't respond.
The ground floor thermostat still works, so I'm a bit stuck.
Any ideas?

Best Answer

  • Emcee
    Emcee | Admin
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    Hello @ipr1,

    Thank you for your contribution to the tado° community forum. Unfortunately, it appears your post has gone unanswered. If the issue you've described still persists or if you continue to have questions about tado° products and services, please do not hesitate to outline these in a new post.

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    Looking forward to future discussions!