installed tado as per instruction but boiler keeps switching on

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Dear Tado team, i installed the Tado wireless heating and hot water unit today and having issues with the programmer. i had the Drayton programmer and i managed to install the wireless temperature sensor and wireless programmer.

However the boiler keeps coming on even though i have disconnected the old wired thermostat. Also when i switch on the heating or hot water the programmer lights switch on but its not communicating with the boiler instantly. what can be the reason

Answers

  • GrayDav4276
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    This is the Community Forum for tado customers.....no one from tado appears to be monitoring this Forum anymore......can I suggest that you contact tado support via your App
  • hugbilly
    hugbilly ✭✭✭
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    Or you can email: operator@tado-844a35e31252.intercom-mail.com