TRV’s not calling for heat

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StevenSelby
StevenSelby ✭
in General Questions & Topics

Hi,

I’ve tried to find a solution to this on other posts but can’t see a solution - sorry if this has already been covered.

I’ve installed wireless thermostat, extension kit and 5 smart trv’s. Everything seems to be connected and communicating ok but the boiler only fires when the temperature is increased on the wireless thermostat. If I set one of the trv’s to say 25 degrees nothing happens. The boiler only fires if I increase the wireless thermostat temperature.

How do I configure so the boiler fires if any trv calls for heat?

Thanks.

Answers

  • hugbilly
    hugbilly ✭✭✭
    Options
    Check that the virtual rooms in which the TRVs are installed in have been assigned to a zone controller (the extension kit,)
  • StevenSelby
    StevenSelby ✭
    Options

    Yes, all TRV’s are assigned to individual rooms with the zone controller set to the extension kit.

  • hugbilly
    hugbilly ✭✭✭
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    And if you open each room page the corresponding TRV is shown as the measuring device? Sounds as though you might need to emai tado° support: operator@tado-844a35e31252.intercom-mail.com
  • StevenSelby
    StevenSelby ✭
    Options

    Yes, the measuring device shows as the TRV for each room. Thanks for your suggestions I’ll email support.

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