Tado app down

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illy01
illy01 ✭
in General Questions & Topics
Hi is anyone else having problems logging in to the app, internet is working fine just keep getting a network message and no thermostat is showing in the app. The tado bridge does have 2 lights on and showing that it's connected to the internet.

Answers

  • tadouser1000
    tadouser1000 ✭✭
    Options
    Yes having issues with accessing Tado. Posted this at the same time as you.. https://community.tado.com/en-gb/discussion/22707/is-tado-down#latest
  • Lufc
    Lufc ✭
    Options

    Same issue, internet working OK

  • theodorac
    theodorac ✭
    Options
    They just posted an updated on their status page - degraded app performance. So at least they’re trying to fix it
  • CSm
    CSm ✭
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    It's not just the app, also the web interface. In other words, their server is hosed

  • CSm
    CSm ✭
    Options

    And it's fixed!


    extra characters or the message is rejected...

  • hugbilly
    hugbilly ✭✭✭
    Options
    Timeline:

    Resolved
    This incident has been resolved.
    Posted 36 minutes ago. Feb 07, 2024 - 21:49 CET
    Update
    We are continuing to work on a fix for this issue.
    Posted 1 hour ago. Feb 07, 2024 - 21:17 CET
    Update
    We are continuing to work on a fix for this issue.
    Posted 1 hour ago. Feb 07, 2024 - 21:09 CET
    Identified
    We have identified an incident affecting the performance of our app. Please subscribe to our status page for further updates and information on possible self-help.
    Posted 1 hour ago. Feb 07, 2024 - 20:56 CET

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