w.Intercom = i;Central heating and hot water do not appear to be working/connected — tado° Community

Central heating and hot water do not appear to be working/connected

I installed under floor heating thermostats they appear to be working as expected. However after installing 5 radiator thermostats and calibrating them they do not work. There are no faults reported and everything is connected and at 100%. When I switch on the hot water the wireless receiver light comes on as does the central heating light. I don’t know how the receiver communicates with the boiler, but I suspect this is the problem. I turn on a radiator thermostat it gives a satisfactory noise and displays that it is increasing temperature with a hand pointing up but the radiator remains cold. Anybody got any ideas?

Best Answer

  • dandydave
    dandydave
    Answer ✓
    You are right,Tado ran tests and confirmed it was a configuration issue which they sorted it out from there end and everything works fine now. Thank you for your interest.

Answers

  • davidlyall
    davidlyall ✭✭✭

    Can you provide some more details about your system. Especially important is to know how you've wired it up as I'm assume each underfloor heating thermostat is a wired thermostat leading back to a zone valve?

    If you're using Tado to manage your underfloor heating, how are you ensuring the floors don't get too hot since Tado only has air sensors?

  • My under floor heating is provided by water. The Tado app only allows up to 25%. My system never seems to be hot to touch only warm under foot. I am talking to Tado, and I think it is a wiring issue.
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  • wateroakley
    wateroakley Volunteer Moderator

    @dandydave this sounds most like a wiring issue.