Problem adding tado X Wireless Thermostat to Alexa
Hi Tado community,
Even though I follow all the instructions on the taro app (settings>device linking>copy code) as well as the Alexa app (add device>other>paste code) I’m not able to add the thermostat as a Matter device in Alexa. I keep getting a “Something went wrong - An unexpected error occurred. Please try angain later” and a GS014 error code. Any idea how to solve this?
Even though I follow all the instructions on the taro app (settings>device linking>copy code) as well as the Alexa app (add device>other>paste code) I’m not able to add the thermostat as a Matter device in Alexa. I keep getting a “Something went wrong - An unexpected error occurred. Please try angain later” and a GS014 error code. Any idea how to solve this?
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Comments
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Same here. Tried with two different Alexa devices: a new 2023 Echo Hub and an Echo Show 5th gen
Same error. And I double checked and both devices are compatible Thread bridges0 -
I have the same problem since a few days.
I have Echo Show 10, Echo Dot 5 and Echo Spot 2024.
I‘ve resettet my Wireless Temperature Sensor.
Added it in the Tado App and then tried to Connect it in the Alexa App.
Error Code GS014
I tried to get help from the Support Team.
At the Moment no Solution for that Problem0
