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Tado app authentication

mdicunzolo
mdicunzolo ✭
in General Questions & Topics 

Good morning, I'm asking for help with a strange problem. I'm trying to authenticate to the Tado app with my phone, a Redmi Note 12Pro, but unfortunately after entering the credentials it doesn't work. I tried with another phone and it works instead. I changed all the permissions and restarted the phone but it still won't let me log in. Do you have advice?

Comments

  • Liviu_M
    Liviu_M ✭
    I have the exact same issue on Poco F5 pro (which is also a Xiaomi phone). :-)
  • Liviu_M
    Liviu_M ✭
    I just solved it by temporarily choosing another browser as default (mi browser instead of chrome). I am now signed in the app.

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